Job details
Designation: IT Support Specialist
Department: Information Technology
Job Purpose: IT Support is responsible to aid, providing maintenance and support regarding the IT needs of the royal family inside their home.
Key Accountabilities:
He/she is responsible to perform regular check-ups or inspections in networking devices, AV infrastructure, and other IT/AV related peripherals.Provides technical assistance and troubleshooting on hardware/software issues. Ensure printer management configuration and other scanning devices. Setting up Apple devices (Laptop, IPAD, Mobile phones & Apple TV) and AV systems including other peripherals Doing backup & restoration of IOS platform devices if required Setting up projectors, and sound systems as per request. Setting up gaming devices for the kids for their personal use & Events. Installation & updating of application software as required with management approval. Setting up the operating system (windows XP,7,8 & 10,11 & MAC OSX) Assist in the actual events for technicalities and sometimes printing/laminating/labelling Perform any other related duties as required and asked by the reporting manager.
Qualifications:
Bachelors degree in Computer Science, Computer Engineering, or a relevant field. 2-5 years experience as an IT support specialistIn-depth knowledge of computer hardware, software, and networks. Ability to determine IT needs and train end-users.Experience in documenting processes and monitoring performance metrics. Advanced knowledge of database maintenance and system security. Ability to keep up with technical innovation and trends in IT support.English, Arabic, and/or Korean language proficiency is preferred but is not a requirement.
#J-18808-Ljbffr IT & Technology
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