Head of Operations

Full time at a Laimoon Verified Company in UAE

Posted on November 23, 2024

Job details

My client is a private investment firm. They invest in companies across many industries. Their goal is to help management teams build long-term value that benefits all stakeholders. They structure their private equity investments based on each company's individual circumstances.Main Dimension:Management of all financial operations sourced by customersProviding value by increasing FX pay outs and timely executionStructuring and maintenance of control environment (ISAE 3402 Type II)Owning and managing in-house developed systemBanking relationshipsSupporting Sales and Commercial DivisionOnboarding new customersManaging a team of about 40 peopleCost budgetsService Delivery:Ensuring customers satisfactionEnsuring continual functionality of operational processesMaintaining and improving the control frame work - internal and externalMonitoring and improving service qualityResolving issues and managing SLA of customersOperational and issue management with the banking providerCo-ordinating with other departments to ensure service delivery to customersSales Support:Analysis and benchmark of prospect's dataValue proposition preparation and presentationPeople management:Resource planningRecruitment initiation and participation in the processMotivating and encouraging team workPeople development and performance reviewContributing to new initiatives:Defining business/functional requirements for on-going system developmentsContributing from a functional perspectiveCo-ordinating the roll out of developments in a controlled mannerContributing towards a positive and continuous feedback/learning loopPlaying the role of a positive change agentMinimum Experience:Minimum 10 years as a managerBanking/TreasuryPaymentsDesired Experience:BankingBPO experienceGood To Have:Shipping experienceOnly relevant candidates with the above experience shall be considered.

#J-18808-Ljbffr Management & Operations

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Confidential

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Head of Operations

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Hiring company

Confidential

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