Team Leader, Kids Club

Full time at Atlantis The Royal in UAE

Posted on November 22, 2024

Job details

Team Leader, Kids Club (13354)

At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at every possible turn. Are you a fun-loving and creative entertainer with a passion for action-filled activities? Do you have experience caring for and ensuring the safety of our young minds? If the answer is yes – we would like to hear from you! We’re looking for experienced hospitality professionals who can bring structure and order to the most dynamic and spontaneous entertainment operations. As a Team Leader in The Atlantis Explorers Club – our Kids Club operations – you will provide administrative and organizational support while creating joy for guests of all ages! What you will do:

Manage the daily activities program and its delivery
Attend to phone and email inquiries and provide timely and professional customer service to all incoming queries
Design, organize and deliver seasonal activity programs
Coach and mentor counselors while ensuring their continuous growth and development
Ensure Forbes Guide service standards are delivered across the department and all SOPs are implemented and maintained
Have thorough knowledge of all activities programs and coordinate necessary details with other involved departments (F&B, Security, Aquaventure etc).
Oversee, carry out and assist in games and activities in the Kids Club or outdoor activities
Monitor the Kids Club and Nanny Services operations and overlook the bookings
Monitor expenses and assist in maintaining departmental budget using company internal systems

Who we are looking for:

Min. 1 year experience in a supervisory role in a large team
Strong interpersonal and communication skills with ability to communicate effectively with junior and senior members of the team
Fluency with MS Office programs, great phone and email etiquette in English
Confidence to solve problems proactively and look for resources independently

Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories. #J-18808-Ljbffr

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Hiring company

Atlantis The Royal

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Team Leader, Kids Club

Job details

Team Leader, Kids Club (13354)

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Hiring company

Atlantis The Royal

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Team Leader, Kids Club

Job details

Team Leader, Kids Club (13354)

Apply safely

Hiring company

Atlantis The Royal

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