Team Leader - Aquatics

Full time at a Laimoon Verified Company in Saudi Arabia

Posted on November 9, 2024

Job details

J O B D U T I E S

COLLECTIVE

Comply with the Aquarabia Water Theme Park and Qiddiya's code of conduct and ethics.

Promote the Aquarabia Water Theme Park and Qiddiya vision, mission, values, and model desired behaviors.

Promote Aquarabia Water Theme Park and Qiddiya and spread its culture.

Commit to Aquarabia Water Theme Park and Qiddiya's rules and regulations.

Perform tasks as directed in the pursuit of the achievement of organizational goals.

Share with the team know-how and encourage their development.

JOB-SPECIFIC

Responsible for the overall safety of all Guests and Colleagues within and while visiting Aquarabia Water Theme Park, with a commitment to Zero Drownings and the Loss of Life Due to Drowning.

Coordinates with the Managers and Assistant Managers, Aquatics, on the overall Operation and Performance of Aquarabia Water Theme Park with a specific focus on the Aquatics Department.

Oversees the daily operation and management of all 22 Aquatic Attractions within Aquarabia Water Theme Park by means of carrying out the following: Attraction Inspection, Attraction Manning, Attraction Training, Attraction Performance, Attraction Operation.

Oversees the Management of the Lifeguards within Aquatics.

Responsible for Guest Safety and Satisfaction in line with the standards and requirements set forth by the Aquatics Risk Management, Qiddiya and Aquarabia Core Values and Mission Statement, Local and International Standards and Requirements, Guest Satisfaction Key Performance Indicators, and Guest Feedback and Experiences.

Respond to and assist in any Medical Emergency within the scope of Certification & Training.

Assist Guests with any lost party or separation from children as well as lost property.

Assist other departments as needed, taking on additional roles and responsibilities, including Six Flags Theme Park.

Responsible for the cleanliness of all Guest and Colleague areas, including non-Aquatic aspects of the Operation.

Responsible for the Direct Management of the Aquatic Lifeguard Team: Performance Management and Mentorship, Training, Scheduling, and Day to Day Responsibilities, Duties, and Performance.

Participation in various Public Relations and Marketing Activities to promote Aquarabia Water Theme Park.

Representative of Aquarabia Water Theme Park during internal and external audits as they relate to Aquarabia Water Park's overall operation and Aquatic operation.

Liaise with other Departments within Aquarabia Water Theme Park and Qiddiya Six Flags to ensure Guest and Colleague Satisfaction.

Work scheduled shifts on Holidays, Weekends, and Non-Operational Hours as required by Management and the Aquarabia Water Theme Park Operation, including before and after-hours trainings, meetings, events, and any other functions deemed necessary by Management.

Meet the physical requirements such as: to be on your feet for prolonged periods of time, to work in different environmental conditions (Rain, Cold, Heat, Sand, Wind, etc.), to carry out physical attraction inspections (climbing of stairs, walking inside waterslide flumes, swimming & diving to inspect pool floors and drains, etc.), to perform all water-related, slide-related, and attraction-related rescue techniques as well as First Aid care, 20/20 Vision or Corrective Lens (including Sunglasses).

Ensure that Aquarabia Water Theme Park is fun for Guests and Colleagues and oneself.

Education Minimum

High School Diploma or Equivalent

Experience

2-4 Years Attraction / Recreational Industry Minimum with 1 Year Middle East and/or International Work. Previously Held Management Level Positions (Team Leader / Senior Lifeguard). Previous experience in a large scale waterpark operation is desired.

Skills

Meet the basic requirements of an ILTP Lifeguard and or Instructor License or equivalent at all times.

Meet the requirements of Attraction certifications as they relate to water slides & pools.

Perform all pool, rides, and attraction-related trainings, inspections, and daily operational management.

Effective administrative skills including Microsoft Office and IT systems related to attraction management.

Core Competencies

Communication & Collaboration

Critical Thinking & Problem Solving

Creativity

Self Driven Work Ethic

Integrity

Level of High Standards in Self and Team Performance

Time Management

Ability to Mentor, Motivate and Lead

Approachable Personality and Attitude

Supportive of the Culture of Safety and Aquatics

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Team Leader - Aquatics

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