Job details
Key Responsibilities:Achieve positive outcomes from Guest queries in a timely and efficient manner.Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required.Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and/or other departments.Demonstrate a high level of customer service at all times.Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts.Demonstrate a knowledge of hotel room categories, room rates, packages, promotions, and other general product knowledge necessary to perform daily duties.Maximize room occupancy and use up-selling techniques to promote hotel services and facilities.Use the correct procedures regarding the acceptance of foreign currencies, credit cards, and cash in accordance with the hotel credit policy.Comply with hotel security, fire regulations, and all health and safety legislation.Act in accordance with policies and procedures when working with front of house equipment and property management systems.Follow company brand standards.Assist other departments, as necessary.What are we looking for?Guest Service Officer for Conrad Dubai serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:Previous experience in a customer-focused industry.Positive attitude and good communication skills.Commitment to delivering a high level of customer service.Excellent grooming standards.Calm, efficient, and organized with great attention to detail.Ability to multi-task while maintaining a positive attitude when working with a Guest.Professional manner with an emphasis on hospitality and guest service.Ability to work on your own and as part of a team.Competent level of IT proficiency.Preferred Qualifications:It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:Previous experience in cash handling.Front Office/Concierge experience in the hotel, leisure, and/or entertainment sectors.Conflict resolution experience.Russian/Arabic/German or Turkish speaker.
#J-18808-Ljbffr Human Resources
Apply safely
To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.
Hiring company
Confidential
-
AED 999Duration: Upto 125 Hours
-
Professional Diploma in Management & Leadership Alpha AcademyAED 74
AED 735Duration: Upto 1 Day
Similiar Jobs that might interest you
Service Technician 2
Parker Wellbore...  Job Description  A TRS Technician is responsible for ... Act as trainer for Service Technicians I Prepare delivery tickets ...
UAE - Abu Dhabi 18 days ago
Service Technician 2
Parker Wellbore... Job Description A TRS Technician is responsible for ... Act as trainer for Service Technicians I Prepare delivery tickets, ...
UAE - Abu Dhabi 18 days ago
Cased Hole Geoscientist in Dubai
NES Fircroft... technical interpretation reports for Wireline services. •             Being able to work at ...
UAE - Dubai 18 days ago
... Client is a large international Service Company who are seeking a ...
UAE - Dubai 18 days ago
Fishing Specialist - Oilfield Services - UAE
Kuiper Group... international oilfield services company, is looking for a Field Technician (Fishing) to ...
UAE - Abu Dhabi 18 days ago
Sales Intern
NES Fircroft... more than a traditional recruitment service, supporting with everything from securing ...
UAE - Dubai 18 days ago
Senior Architectural Engineer
NES Fircroft... more than a traditional recruitment service, supporting with everything from securing ...
UAE - Dubai 18 days ago
Senior Architectural BIM Designer
NES Fircroft... more than a traditional recruitment service, supporting with everything from securing ...
UAE - Dubai 18 days ago
Architectural BIM Designer Level II
NES Fircroft... more than a traditional recruitment service, supporting with everything from securing ...
UAE - Dubai 18 days ago
... more than a traditional recruitment service, supporting with everything from securing ...
UAE - Dubai 18 days ago
Senior Architectural Engineer
NES Fircroft... more than a traditional recruitment service, supporting with everything from securing ...
UAE - Dubai 18 days ago
Senior Petroleum Engineer
NES Fircroft... more than a traditional recruitment service, supporting with everything from securing ...
UAE - Dubai 18 days ago
Project Engineering Manager
NES Fircroft... more than a traditional recruitment service, supporting with everything from securing ...
UAE - Dubai 18 days ago
Project Engineer
NES Fircroft... more than a traditional recruitment service, supporting with everything from securing ...
UAE - Dubai 18 days ago
Sr Electrical Engineer
NES Fircroft... more than a traditional recruitment service, supporting with everything from securing ...
UAE - Dubai 18 days ago
Architectural Engineer Level II
NES Fircroft... Architectural Engineer Level 2 Location: Abu Dhabi (UAE ... a traditional recruitment service, supporting with everything ...
UAE - Dubai 18 days ago
Reservoir Lead
Halliburton... other Halliburton Product Service Lines and Regions ... /Science/Technology Product Service Line: Halliburton Project ...
UAE - Dubai 18 days ago
Asset Manager
Halliburton... its quality of service via personal contributions. ... /Science/Technology Product Service Line: Halliburton Project ...
UAE - Dubai 18 days ago
Pacis PSO Automation Engineer
NES Fircroft... more than a traditional recruitment service, supporting with everything from securing ...
UAE - Dubai 18 days ago
Why are you reporting this job?
Job has expired Cannot view this pageAlternatively, you may click on the link below or copy/paste it into your browser.
https://en-ae.whatjobs.com/coopob__cpl___411_1719170__2112_fc11f01a3f438fbb7cfcca0d3ff69df3?utm_source=2112&utm_medium=feed&keyword=Guest-Service-Officer&location=Dubai&geoID=3