Job details
Customer ServiceTo provide a high level of customer service at all times, both internal and external, by being aware of the product categories and being able to assist and advise customers professionally.Operational EffectivenessAssist the Store Manager with the day-to-day Store Operations, including opening and closing Duty Management cover and other security aspects. Run the department in the absence of the Department Manager if required.Train new staff on the Point of Sale (POS) operation and be responsible for corrective action at the POS. Deal with any customer issues arising at the POS to ensure smooth customer service is uninterrupted.Supervise the receiving and display of goods by the approved procedures when required to ensure products are available for customer purchase.Assist in other events such as stock take, new store openings, etc. when required.Store ComplianceAssist with ensuring compliance with in-store procedures regarding pricing and ticketing to ensure that customers are aware of product prices and to protect the company against any loss related to incorrect pricing.People DevelopmentAssist with the training and ensure that Sales Assistants apply the "Brand Merchandising Principles" at all times, ensuring a corporate image is achieved and that the brand has the best possible looking stores in its product category.
#J-18808-Ljbffr Sales
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