Front Office Executive

Full time at a Laimoon Verified Company in UAE

Posted on November 8, 2024

Job details

Roles and Responsibilities Responsible for managing front office desk Keep front office clean, tidy and supplied with all necessary supplies Greet, communicate with and welcome guests Answer all queries and addressing the requests Answer all incoming calls and redirect them when needed Receive letters, packages and send them to appropriate destination Prepare and manage outgoing mail Check, sort and forward emails Monitor office supplies Make supply orders when needed Monitor and update records and files Monitor and log office expenses and costs Required Qualifications: 1-3 years of experience as Front Desk Representative or similar role Bachelors or High school Diploma Hands-on experience with office machines In-depth knowledge of office management and bookkeeping Excellent knowledge of MS Office (especially Excel and Word) Great interpersonal and communication skills Team player Good time management skills Communication Skills: Strong verbal and written communication abilities to interact with guests and colleagues clearly and professionally. Customer Service Orientation: A friendly and approachable demeanor to create a welcoming atmosphere for guests and address their needs effectively. Organizational Skills: Ability to manage multiple tasks, such as handling inquiries, scheduling appointments, and coordinating services. Time Management: Proficiency in prioritizing tasks to ensure smooth front office operations and timely responses to requests. Problem-Solving: Ability to address guest concerns and resolve issues quickly and efficiently. Technical Proficiency: Familiarity with office software (e.g., Microsoft Office, booking systems) and front desk equipment (e.g., phones, printers). Attention to Detail: Careful attention to detail to ensure accuracy in bookings, payments, and guest information. Multitasking: Capability to handle multiple tasks simultaneously while maintaining a professional demeanor. Team Collaboration: Ability to work effectively with other departments to ensure a seamless guest experience. Adaptability: Flexibility to adjust to changing situations and guest needs. Cultural Awareness: Understanding and sensitivity to diverse backgrounds and cultures, enhancing interactions with guests. Basic Financial Skills: Knowledge of handling cash, processing payments, and managing invoices. Desired Candidate Profile Communication Skills: Strong verbal and written communication abilities to interact with guests and colleagues clearly and professionally. Customer Service Orientation: A friendly and approachable demeanor to create a welcoming atmosphere for guests and address their needs effectively. Organizational Skills: Ability to manage multiple tasks, such as handling inquiries, scheduling appointments, and coordinating services. Time Management: Proficiency in prioritizing tasks to ensure smooth front office operations and timely responses to requests. Problem-Solving: Ability to address guest concerns and resolve issues quickly and efficiently. Technical Proficiency: Familiarity with office software (e.g., Microsoft Office, booking systems) and front desk equipment (e.g., phones, printers). Attention to Detail: Careful attention to detail to ensure accuracy in bookings, payments, and guest information. Multitasking: Capability to handle multiple tasks simultaneously while maintaining a professional demeanor. Team Collaboration: Ability to work effectively with other departments to ensure a seamless guest experience. Adaptability: Flexibility to adjust to changing situations and guest needs. Cultural Awareness: Understanding and sensitivity to diverse backgrounds and cultures, enhancing interactions with guests. Basic Financial Skills: Knowledge of handling cash, processing payments, and managing invoices.

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Front Office Executive

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