Job details
New Patient Experience Management
Responsibilities:- Answering multi-line inbound phone calls
- Support to the clinical team
- Insurance verifications and treatment estimates
- Scheduling appointments
- Patient communication via phone calls, texts, and emails
- Fulfilling patient requests
- Treatment presentation
- Handling & processing payments & refunds
- Manage communication & practice management software
- Administrative tasks including faxes, scans, etc.
- Maintain organization of the office
- Entering & reporting on office & department statistics
- Performs other duties as assigned by management
- dental clinic: 1 year (Required)
- Arabic and English (Required)
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Hiring company
Eastman dental clinic
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