Job details
INSPIRE | EXHILARATE | DELIGHTFor over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories.What you'll be doingThis Infrastructure role is responsible for providing technical leadership and ensuring the successful implementation of the Infrastructure horizontal stream of the Transformation program.Job SummaryThis position will be responsible for overseeing the infrastructure setup and management of the SAP S/4HANA system deployed on Microsoft Azure as part of the RISE with SAP initiative.A critical element of this role is to ensure effective alignment of the ERP to the Group's overall infrastructure approach.This role will also take responsibility for managing the SLA and uptime performance of SAP (and Microsoft).This role requires strong experience in working with deploying enterprise systems onto hyperscalers (ideally experience in Azure).The Infrastructure Lead will work closely with other functional business and tech leads, stakeholders, and end-users to ensure effective access to different user groups.Infrastructure Design and Architecture:Lead the review of architecture of the infrastructure environment proposed by SAP and Microsoft.Ensure that detailed infrastructure blueprints and architecture aligns with the ERP system's technical and business requirements.Identify and flag key infrastructure design decisions that require validation or approval from Group technical stakeholders.Coordinate technical workshops with SAP, Microsoft, and Group stakeholders.Infrastructure Setup and Configuration:Oversee and validate the configuration of the ERP infrastructure in Azure.Work closely with SAP and Microsoft to ensure the cloud environment is set up according to best practices.Monitor infrastructure delivery timelines, and ensure they are in sync with the broader project schedule.Network and Connectivity Management:Lead the design and validation of the connectivity strategy.Ensure the proper set up and configuration of firewalls, VPNs, and other security measures.Implement load balancers, gateways, and network monitoring tools.Infrastructure Testing, Failover, and Disaster Recovery:Lead infrastructure-related testing efforts.Collaborate with SAP and Microsoft to establish disaster recovery plans.Monitoring, Maintenance, and Troubleshooting:Oversee the monitoring setup for the cloud infrastructure.Regularly review performance metrics to ensure that SAP and Microsoft are meeting uptime and performance SLAs.Security and Compliance:Work with the Group InfoSec team to ensure the relevant security policies and controls are deployed.Ensure the infrastructure complies with organizational security standards.Legacy Archiving:Lead the development, planning and execution of a legacy archiving strategy.Ensure the data to be archived from decommissioned systems has clear access and retrieval protocols.Documentation and Knowledge Sharing:Maintain comprehensive documentation on the infrastructure setup, connectivity strategy, and disaster recovery plans.Organize and lead knowledge-sharing sessions with relevant teams.What you'll need to succeedStrong understanding of business processes and how they are supported by ERP systems.Experience working with Cloud Infrastructure deployments of large-scale enterprise systems.Proven experience as a technical lead or similar role in large-scale transformation programs.Education and Professional Certification:Bachelor's degree in Information Technology, Business Administration, or a related field.Relevant certifications (e.g., PMP, ITIL, ERP certifications) is a plus.What we can offer youWith us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities.We Invite All Applicants to ApplyAt Chalhoub Group, we are committed to inclusion and diversity.
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