Director IT Operations

Full time at a Laimoon Verified Company in UAE

Posted on October 31, 2024

Job details

About the job Job Title: Director, IT Operations Job Description Your Journey at Concentrix + Webhelp Starts Here: At Concentrix + Webhelp, our mission is to be the greatest customer engagement services company in the world, rich in diversity and talent. We believe in doing right by and for people, our clients, their customers, our staff, our communities, and our planet. We cannot achieve this vision without you! If you have an interest in improving our performance for the world's best brands in over 70 countries spanning 6 continents, please continue reading. Are you ready to reimagine the world? Does working for a company who invests in the future and is inspiring in the marketplace intrigue you? Are you bold in your decisions, and do you have contrarian views on how to run a business? Concentrix + Webhelp provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region. In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today's hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of CX. We're a remote-first company looking for the absolute best talent in the world. Essential Functions/ Core Responsibilities You will report to Sr Director for IT Latam Operations Meet Regional team and requirements and secure approval from global ITS organizations. Accountable to enforce the ITS governance standards. Responsible for end-to-end ITS delivery. Resolve Internal Client Escalations of ITS Issues across geographies and time zones. Manage Expansion and Transition simultaneously. Complete the ongoing transition and delivery management of ITS based projects to support industry and regulatory compliance. Lead enterprise asset management for all ITS assets including hardware and software inventory, patch management, in the assigned geography. Manage asset refresh practices, surplus utilization approaches, and license compliance programs to utilize capital and operating funds together with Finance. Evolve incident management practices to lead the resolution and communications surrounding key incidents within the enterprise. Manage all clients/user's escalation in resolving Services issues. Manage Clients ITS local relationship related to Projects, Services Changes and Security compliance. Accountable to recommend the best Solution to meet the client requirements and the Global ITS guidance. Accountable to manage the local and the Global priorities. Capable to work in a cross-functional and matrixed structure.

#J-18808-Ljbffr Management & Operations

Apply safely

To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.

Hiring company

Confidential

Improve your chance to get this job. Do an online course on Management, Leadership and Business starting now.

General Manager Janets

AED 37

Duration: Upto 5 Hours

Enrol
Inspirational and Motivational Leadership Skills The Teachers Training

AED 46
~~AED 1,028~~

Duration: Upto 3 Hours

Enrol

See all courses

See All Director Jobs

Director IT Operations

Job details

Apply safely

Hiring company

Confidential

Operations Coordinator, Directional Drilling

HWO Operator

Crew Chief

Service Technician 2

Service Technician 2

BOP Technician

Mechanic- TRS

Mechanic- CRT

Cased Hole Geoscientist in Dubai

Jr Drilling Engineer

Senior Chief Mechanic

Asset Manager

Pacis PSO Automation Engineer

Exploration Geologist/ Sedimentologist / Geologist

Senior Geophysicist

Senior Project Controls Engineer

Digital Well Program and Real Time Well Engineering

AUT Level 3

Jobs

Courses

Location

Follow us

Home UAE Director IT Operations

Home UAE Director IT Operations

Director IT Operations

Job details

Apply safely

Hiring company

Confidential

Similiar Jobs that might interest you

Operations Coordinator, Directional Drilling

HWO Operator

Crew Chief

Service Technician 2

Service Technician 2

BOP Technician

Mechanic- TRS

Mechanic- CRT

Cased Hole Geoscientist in Dubai

Jr Drilling Engineer

Senior Chief Mechanic

Asset Manager

Pacis PSO Automation Engineer

Exploration Geologist/ Sedimentologist / Geologist

Senior Geophysicist

Senior Project Controls Engineer

Digital Well Program and Real Time Well Engineering

AUT Level 3

Why are you reporting this job?

Laimoon Job Alert fresh jobs directly from websites*

Jobs

Courses

Location

Follow us