Job details
- Leading the way - managing guest experiences, team performance and hotel operations
- Prioritising workload and ensuring your team deliver authentic, memorable experiences
- Developing your team's skills to drive results that positively impact on hotel performance
- Having authentic conversations with guests to resolve issues, queries or concerns
- Being first point of contact for any critical emergency situations
- Minimum Diploma or equivalent, some college preferred
- 2 years' front desk/guest service leader experience
- Must be fluent in spoken and written English
- Other languages may be preferred
- Basic mathematics skills
- Excellent communication, problem solving, reasoning and motivational skills
- Long periods of standing in the front desk areas and occasional lifting of heavy items
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Hiring company
IHG Hotels & Resorts
-
AED 1,470Duration: Upto 185 Hours
-
Business Administration Skills Global EdulinkAED 138Duration: Upto 10 Hours
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