Product Application Specialist CPI and HPI
Job details
Company Description
At Veolia Water Technologies & Solutions, We're on the forefront of activities designed to save water and reduce energy consumption for industrial customers. The collective expertise and passion of our people, combined with a broad portfolio of over 10,000 technologies, makes us uniquely positioned to deliver solutions that positively impact the environment.
Job Description
The Product Applications specialist play a critical role providing technical support to the sales team, consolidate the business retention while supporting profitable business expansion mainly in the CPI but also in the HPI space. The Product application communication skills will be critical when it comes to collaborating with, and sometimes influencing, the sales team to make sure we're pursuing the right business to keep us moving forward.
The product application specialist works together with the European and Global team to define markets needs and to evaluate new products introduction to fulfill the regional needs.
Provide technical support for the commercial sales team in Hydrocarbon Process Industry (HPI), and mainly Chemical and Petrochemical Industry (CPI) and Acid Gas Treatment for The Middle East Region and eventually for all Europe; including traveling, during the work week, to carry out field support on production side.
Understanding of our process chemical, equipment, and service offerings.
Understand individual customer concerns, develop corrective action plans, and communicate to the commercial team. Interact directly with customer management through clear communication internally and externally.
Make technical presentations to all levels of customer organization.
Works within Product Applications and Sales team to conduct technical audits in existing accounts and survey prospect accounts.
Provides technical troubleshooting and equipment inspection support at key CPI/HPI accounts within the region.
Articulates the differentiable aspects of Veolia WTS chemical treatment and services programs vs. the competition to customers within the region including participating in technical seminars and presentations at specific customer sites.
Communicates technical accomplishments through internal and external publications, presentations, and patents that are closely reviewed. Serves as transition resource for new business acquisitions.
Qualifications
Have bachelor's degree in Chemical or Mechanical Engineering or relevant technical degree (chemistry).
Have knowledge in Chemical and Petrochemical Industry (CPI) and Hydrocarbon Process Industry (HPI).
Strong computer skills including: Data analysis and statistical bases using excel or google sheet; Computer proficiency with Microsoft tools and/or corresponding Google tools; Written standard documents (including technical reports and technical proposals); Presentation skills; Analytical skills and ability to perform standard method for chemical analysis.
Be able to work and understand process documentation PFDs, P&ID, PDSs, H&M balances.
Ability and willingness to travel approximately 20 - 40% of the time including international travels.
Fluent in English language - written & verbal.
Work frequently in a heavy industrial environment requiring use of Personal Safety Equipment and exposure to noise, dust, chemicals, and other similar irritants typical of those found in refinery, chemical plants, power plants, etc., as required.
High energy and detail oriented with creative problem-solving skills.
Ability to work with remote cross-functional and cross-cultural teams.
Self-motivated, eager to learn new skills, confident enough to work independently with minimal supervision. Demonstrates listening, questioning, clarifying & summarizing skills to effectively communicate in 1-on-1 and small group settings; Learns from team/group processes.
Driving licence.
Additional Information
As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.
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