Job details
What you'll be doingAt Chalhoub we express the exceptional! As a Fashion Consultant you will be responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store.You will collect data on customer behaviour, top sellers, slow movers which will be key input for business reviewsDrive client relationships within an omni-channel approachProvide pre-buying feedback on productsDrive eNPS through people experience initiatives and cultureEnsure adherence to VM guidelines and Standard operating procedures (SOPs)Ensure click and collect are conducted within SLAs (Service-level agreement)Ensure customer data is properly captured in adherence to marketing team requirementsPromote loyalty program (MUSE) and stay up-to-date with app offerings etc.Support with in-store marketing events and activationsKeep abreast of all brand social media activities and campaignsDrive sell-throughs within the storeSupport in-store CX initiativesProvide input to what's working well/what's not working well within the storeWhat you'll need to succeedStrong English communication skillsThis opportunity is for Emiratisation
#J-18808-Ljbffr Consulting
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Hiring company
Confidential
-
Fashion Buyer Advanced Diploma Course LineAED 90
AED 1,763Duration: Upto 4 Hours -
Fashion store Assistant & Personal Shopper International Open AcademyAED 115
AED 489Duration: 30 To 60 Hours
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