Job details
Job Responsibilities:Supervise and lead the listing team and be responsible for all their work.Have 3 to 5 years of experience in the real estate market and maintain a network.Provide effective and efficient administrative duties, assisting in queries on behalf of colleagues when they are out of the office, taking messages, and ensuring business associates and clients are called back promptly.Interact with clients by checking and addressing each inquiry received from emails, walk-ins, and calls, and provide property information, availabilities, and prices as an initial and prompt response for leasing and sales inquiries, as well as addressing general client concerns. Responsible for answering further inquiries by clients and following up for updates as needed.Collect all pertinent data and information by coordinating with the Admin team, Leasing and Sales Executives, and Marketing Department needed for the preparation of reports requested by management, as and when required.Create all listings for sales and leasing and refresh these twice a day.Maintain the sales and leasing availability list and prices, updating the listings on CRM, portals, and Esands database accordingly.Collect external leasing and sales availability lists to share with team members.Ensure that all listings and data are entered accurately on the CRM; coordinate with the Marketing Department for requirements related to campaigns.Update all listings on the CRM and portals with correct information and prices, ensuring that the quality score of all listings is always 100%.Ensure that our listing packages are utilized to their capacity.Coordinate with agents to always have all available units advertised and remove units from the portals that are no longer available in the market.Consult and coordinate with the Marketing Team for all property photos and access requirements; upload all property photos from Owners/Landlords and marketing photo shoots on the Esands server.Create leads in the system as needed, forwarding or assigning each inquiry to the concerned leasing or sales executives to schedule viewings of the property.Quickly respond to and convert inbound listing leads into appointments (i.e., calls and internet leads).Research the local real estate market by staying up to date with market prices.Work with management to stay updated on real estate knowledge and be informed of any changes in company policies.Communicate and coordinate with internal departments.Update client contacts on CRM as and when required.Assist agents with their concerns regarding listings and other requirements.Generate leads from all portals.Prepare leads report weekly and monthly to submit to management.Replace and cover in the absence of other coordinators when needed.Job Requirements:Related experience in Real Estate; freshers are encouraged to apply as well.Flexible, able to multi-task, and adapt to ever-changing business needs.Self-motivated, team player with excellent interpersonal skills.Ability to work effectively in a complex, demanding, fast-paced, and multi-cultural environment.Attention to detail and accuracy, always taking the initiative to contribute to tasks.Excellent written, communication, and computer skills.
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