Account Manager
Job details
Locations: QAT-Doha-The Gate Tower 2 Maysaloun StreetTime Type: Full timePosted On: Posted 2 Days AgoJob Requisition ID: R0091655WE ARE LOOKING FOR A NEW TEAM MEMBER! JOIN US! Our successful, dynamic Account Management Team in the Middle East has an open position located in Qatar.The Account Manager is responsible for maintaining deep customer relationships to drive account revenue retention and growth. By collaborating with internal partners, the Account Manager delivers outstanding service and valuable solutions. This position will lead a defined book of business or group of accounts (banks, corporates, or other financial institutions) in the territory and will be accountable for the commercial close of all deals. You will also open up larger solution opportunities and introduce Solution & Proposition Sales as well as the Customer Support department.Role Responsibilities:Demonstrate deep understanding of the customer strategy (short and long term), objectives, high knowledge of client's decision makers (including C-level), priorities, and needs.Maintain solid understanding of LSEG propositions to initiate conversations and raise interest.Build and embed a long-term trusted advisor relationship within their accounts as well as a positive relationship with client C-level and other decision makers.Build an account plan with a clear strategy (short and long term) defining specific actions for driving growth by expanding LSEG footprint.Daily update of CRM with sales activities, forecasts & pipeline.Focus on maintaining overall customer engagement and expanding and retaining managed net revenue.Lead all aspects of all commercial activities within accounts, owning the end-to-end customer relationship.Drive efficiency in account administration (especially for lower value and growth potential accounts).Manage internal and external stakeholders and maintain networks to negotiate and close deals.Account Managers for Growth accounts will handle a defined book on a proactive basis.Account Managers are responsible for revenue retention (primarily), sales, and administration of accounts.Qualifications and Experience Required:Strong understanding of customers and their business model and workflows.Industry experience within the customer segment.Strong product knowledge.Relationship building skills.Selling skills (identify, develop, and articulate a complex proposition/consultative selling).Strong interpersonal skills, ability to develop and execute a sales plan, and proficiency in using a variety of technology.Problem solving—ability to understand, articulate, structure, and solve client needs.Presentation and communication skills: ability to deliver presentations and communicate at all levels within an organization.Ability to collaborate with the account team.University/college degree may be required; equivalent experience may be considered depending on position/department.Advanced degree may be preferred.Significant work experience in the applicable industry and knowledge of customer workflow required.Proven account management, sales, or marketing experience in a customer-facing environment required.Customer relationship management required throughout all levels within an organization.Why Join Us?A Diverse and Inclusive Workforce: the ability to work within a global, diverse, and inclusive company with 300 years of heritage and 25,000 people; we have a variety of Inclusion Networks that are a powerful lever of belonging, plus an Employee Referral Bonus Scheme.Constant Learning: 90 Day Sales On-Boarding Program, e-learning platform, a range of workshops, access to real-time economic data.Professional Development: Quarterly Connects to ensure you meet your Goals & Objectives.Focus on Wellbeing: A hybrid working model, we promote physical health and provide access to Mental Health Support, private medical healthcare, corporate pension plan, Daily 'Me Hour', Annual wellness allowance.Make An Impact: 2 Volunteer Days a Year to Help Make the World a Better Place, Matched Fundraising.We look forward to receiving your application for consideration in September 2024.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies, and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence, and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision-making and everyday actions.Working with us means that you will be part of a dynamic organization of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy, and creating inclusive economic opportunity.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days, and wellbeing initiatives.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy, or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.HOW TO APPLY?If you want to apply for a job, please click the Apply button. You will then be redirected to our Careers sign-in page where you can enter your existing credentials or set up an account with us.If there is nothing that currently suits you, feel free to send us your Resume/CV.About UsLSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies, and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity, and delivering excellence shapes how we think, how we do things, and how we help our people fulfill their potential.Our OrganisationOur Data & Analytics, Capital Markets, and Post Trade divisions have a combined power that provides a comprehensive, integrated suite of trusted financial market infrastructure services to help our customers pursue their ambitions.Where We WorkLSEG is headquartered in the United Kingdom, with significant operations in 70 countries across Europe, the Middle East, Africa, North America, Latin America, and Asia Pacific.
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