Job details
What you will do: Description of Accountability: Profit Financial
- Drives, monitors and reviews sales performance and recommends action plans to deliver sales budget (Store Level)
- Conducts monthly meetings focusing on category sales performance with the selling personnel to update category performance and recommend action plans for improvement
- Implements strategies and ensures 100% execution of all programs to achieve sales target of all EXCLUSIVE products and submits feedback on promo effectiveness.
- Manages and controls store approved OPEX budgets (i.e. utilities, wrap supply, staff cost, etc.)
- Recommends and initiates plans to optimize the stores’ controllable expense.
- Achieves shrinkage budget below tolerance level through day-to-day monitoring of Retail Operating Standard Compliance (store level).
- Checks and reviews the implementation of display and timely replenishment.
- Manages availability and timely replenishment of stocks.
- Ensures consistent, accurate and timely inventory adjustments (GAP, Cycle Counts, Negative Quantity on Hand, False Positive).
- Complies consistently with the Brand of Service Standards when dealing with customers (internal or external).
- Ensures customers' shopping experience exceeds customers’ expectations.
- Handles and reports product queries, complaints and offers advice professionally aligned with the Brand of Service Standards procedure.
- Drives loyalty members programs and initiatives to achieve target transactions participation.
- Drives selling techniques to achieve target conversion/transaction rate.
- Cascades ongoing promotions, activities, memos, bulletins following the standard power talk guidelines on a regular basis.
- Checks and validates proper implementation and execution of promotional and store activities (e.g. promo call outs, hero displays, and price changes).
- Ensures policies, brand standards, grooming guidelines and internal control procedures are communicated and implemented as per SOP.
- Demonstrates strong analytical skills and understanding of the system and reporting.
- Monitors store controllable expenses, supervises loss, asset protection and risk management, and is accountable for inventory management.
- Liaises with mall management, store documentation as appropriate (daily reports, banking, refunds, exchanges, etc.).
- Cashiering duties.
- Plans and monitors Personal Development Plans in role development interventions.
- Identifies, implements and monitors team learning interventions.
- Reviews and discusses performance appraisal and personal plans of direct reports.
- Implements action plans for employee engagement.
- Ability to deal effectively with pressure and stress.
- Good knowledge of the fashion/beauty industry and trends.
- Retail operational skills (stock, VM, systems, cash, etc.).
- Computer skills.
- Must have excellent interpersonal and communication skills both oral and written.
- Possess organization and time management skills with demonstrated ability to follow sales process.
- Excellent organizational skills and ability to show initiative.
- Well-groomed and presentable.
- Self-motivated, reliable and confident.
- Positive attitude and ability to work well with others.
- Good knowledge of MS Office products.
- Bachelor Degree (Masters Preferred)
- 5-6 years’ experience in retail and team management (preferably in skin care and cosmetics)
- Empathy, customer service and results-oriented.
- Leadership and problem-solving skills.
- Good communication skills.
- Excellent relationship skills.
- Technical knowledge on products.
- Accountability.
- Problem-solving.
- Attention to detail.
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Hiring company
Confidential
-
AED 180Duration: 1 To 2 Months
-
Retail Management Mastery Diploma StudyPlexAED 64
AED 661Duration: Upto 1 Hour
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