Account Manager (Research & Insights)

Full time at a Laimoon Verified Company in UAE

Posted on September 1, 2024

Job details

Data and Intelligence - Human IntelligenceEdelman Data & Intelligence (DXI) is a global research, analytics, performance, and data consultancy, part of Edelman, the world's largest independent communications company. We are a growing agency, with offices in the US, Europe, Middle East, and Asia. We work within a truly integrated global network and on some of the world's biggest and most exciting clients as well as public authorities, governments, and charities.We uncover actionable insights, inform strategic decisions, and drive measurable impact. Edelman Data & Intelligence (DXI) conducts truly varied work: strategy and audience understanding, thought leadership, influencer mapping ROI and measurement, risk sensing, content optimization, and much more. We work across a variety of sectors including tourism, leisure and entertainment, finance, technology, digital, consumer/brand, corporate, and public affairs. Our work is a mix of ad hoc and tracking studies.RequirementsTHE ROLEEdelman Data & Intelligence (DXI) is looking for an Account Manager to join our team in the UAE.As an Account Manager, you will manage medium to large-scale projects including primary (quantitative and/or qualitative) and/or secondary research methodologies. The role involves working with clients, internally and externally, to build relationships and deliver projects with the support of our team in the UAE and across EMEA.MINIMUM REQUIREMENTSUniversity degree in business, marketing, communications, social or political science, statistics, economics, or any other relevant field.Previous hands-on experience with Research & Insights either at an agency or in-house.Strong understanding of the Middle East region, including its cultural nuances, geopolitical landscape, and business environment.Fluency in English. Fluency in Arabic and other languages is a strong advantage.Hands-on experience in data and statistical analysis tools.REQUIRED SKILLS & BEHAVIOURSAbility to take ownership of a variety of tasks, a 'can-do' attitude.Curiosity and problem-solving mindset.The high degree of accuracy and attention to detail.Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.Ability to articulate and communicate ideas and thoughts.Understanding and being open to working with people from different cultural backgrounds.Experience with a mix of data and insights tools is a strong advantage. This may include - but is not limited to - social listening tools (Brandwatch, TalkWalker, Meltwater, Synthesio...), audience intelligence solutions (Global Web Index, Demographics Pro...), trends analysis platforms (Insider Intelligence, Mintel, Google Trends, WARC...), etc.KEY RESPONSIBILITIESMethodological design (primary and/or secondary): scope of work, research tools, deliverables.Project planning and internal resource management.Tracking project-related costs and revenues to ensure their commercial profitability.ProductionData analysis (from primary and secondary sources) and creation of storytelling reports.Development of recommendations and key insights.Creation of presentations for internal stakeholders at Edelman for our end clients.Providing strategic and consultative guidance to the Edelman teams and our end clients.Project managementWorking on several projects at the same time (in different subject areas and with different teams).Managing stakeholders' relationships, both internal and external.Ensure client satisfaction by delivering high-quality client servicing.Training junior profiles and sharing knowledge when relevant.Efficiently delegating tasks and setting clear goals for more junior team members.Providing team members with ongoing constructive feedback.Business DevelopmentProposal writing, including methodological design and costing.Developing presentations using visual storytelling.Identifying growth opportunities for existing clients.

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Account Manager (Research & Insights)

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