Job details
Knowledge, Skills, andAttributes:Ability to communicate and workacross different cultures and socialgroupsAbility to plan activities and projectswell in advance, and takes into account possible changingcircumstancesAbility to maintain a positiveoutlook at workAbility to work well in apressurized environmentAbility to work hardand put in longer hours when it isnecessaryAbility to apply active listeningtechniques such as paraphrasing the message to confirmunderstanding, probing for further relevant information, andrefraining from interruptingAbility to adaptto changing circumstancesAbility to placeclients at the forefront of all interactions, understanding theirrequirements, and creating a positive client experience throughoutthe total client journeyAcademicQualificationsAdvanced diploma, degree, or relevantqualification in IT/Computing (or demonstrated equivalent workexperience)RequiredExperience:Demonstrated workexperienceDemonstrated experience required inEngineering function within a medium to large ICTorganizationDemonstrated experience of ManagedServicesDemonstrated working knowledge of ITILprocessesDemonstrated experience working withvendors and/or 3rd parties INT
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Hiring company
Confidential
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