Renewal Contract Manager
Job details
In this role, you'll getto: Negotiate value-drivenrenewals and contract changes while ensuring a superb customerexperienceUtilize business development skillsto execute product expansion opportunities in collaboration withCustomer Success and Sales teamsWorkcollaboratively with customers and internal stakeholders to growaccounts and drive incrementalopportunitiesCollaborate with SalesRepresentatives, Customer Success Managers, and Management toexecute the contract renewal process and ensure a positiveexperience for the customerEstablishcooperative working relationships withcustomersLead forecasting discussions andpipeline reviews with internalcolleaguesContribute to the growth of theContract Management Organization by providing feedback and pilotingnew processes and playbooksYou'lllearn how a variety of businesses operate, what challenges theyface on a daily basis, and how technology can dramatically improvetheir businesses and employees' livesWe are looking for peoplewho: Possess sales ornegotiation experienceAre passionate aboutcreating a great customer experienceSolveproblems with curiosity and creativitySeek tounderstand multiple perspectives in asituationShow clear communication skills withthe ability to effectively lead aconversationPossess prioritization andorganizational skills with attention todetailEmbrace a dynamic and motivatingenvironmentInvest in relationships withcustomers and colleaguesContribute to apositive team environment of equality andinclusion INT
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