Guest Service Officer - Grand Club (Saudi Nationality)

Full time at a Laimoon Verified Company in Saudi Arabia

Posted on June 11, 2024

Job details

To provide courteous, professional, efficient, and flexible service consistent with the hotel's policies to maximize guest satisfaction. To be entirely flexible and able to rotate within the different sub-departments of the Rooms division or any other departments as assigned and as necessary.To ensure that guests are offered the highest level of personalized service at all times, please report guest complaints or problems to supervisors if no immediate solution can be found and follow up with guests. Awareness of hotel activities and a proper handover of the pending points for the next shift's follow-up and action are crucial.Please be aware of all hotel services, facilities, and promotions, and be mindful of upselling techniques. To balance the cash report and remittance envelope at the end of the shift, perform opening and closing procedures, and ensure that the Assistant Manager - Front Office signs all rebates and paid-out vouchers with a clear explanation. To check and update the allocation of rooms for all guests and follow up on the unique requirements requested by the guests. Maintaining regular contact with long-stay and suite guests ensures their stays are enjoyable.General responsibilities include maintaining a high standard of grooming and hygiene and maintaining a good rapport and working relationship with colleagues and all other departments. Full support to Supervisors and teams is essential for any other reasonable duties and responsibilities assigned.

Apply safely

To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.

Hiring company

Confidential

Improve your chance to get this job. Do an online course on Management, Leadership and Business starting now.

Facilities Management - Diploma Academy for Health & Fitness

AED 47
~~AED 2,387~~

Duration: Upto 4 Hours

Enrol
Product Management: Successful Product Development Strategies StudyHub

AED 999
~~AED 1,998~~

Duration: Upto 125 Hours

Enrol

See all courses

Service Coordinator / Tool coordinator

NES Fircroft

... OFS (Oil Field services) company in Saudi Arabia. "Service Coordinator / Tool coordinator" The candidate must ...

Saudi Arabia 9 days ago

Apply on Jobsite

Field Engineer III - Cementing Services

Weatherford

... multinational oilfield service companies providing innovative solutions, technology and services to the ...

Saudi Arabia - Khobar 9 days ago

Apply on Jobsite

Cementing Supervisor - Cementing Services

Weatherford

... multinational oilfield service companies providing innovative solutions, technology and services to the ...

Saudi Arabia - Khobar 9 days ago

Apply on Jobsite

Well Services Operator

NES Fircroft

... Job description: A well services operator is responsible ... a traditional recruitment service, supporting with everything ...

Saudi Arabia 9 days ago

Apply on Jobsite

DD Repairment and Maintenance Specialist III - Drilling Services

Weatherford

... research and development, service, and training ... equipment and tools, helping to ... , experience etc. Coordinate with the ...

Saudi Arabia - Khobar 9 days ago

Apply on Jobsite