Home Saudi Arabia Customer Service Representative - Zimmer Biomet
Home Saudi Arabia Customer Service Representative - Zimmer Biomet
Customer Service Representative - Zimmer Biomet
Job details
At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient's mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered, and recognized.What You Can ExpectAs a Customer Service Representative, you will be responsible for providing a high quality of service to all internal and external customers and ensuring that product orders are dispatched efficiently and in a timely manner to achieve customer satisfaction while adhering to company policies and procedures. You will work hybrid from our Riyadh office and report to the Customer Experience Lead.How You'll Create ImpactReceive, prepare and record all order information. Process customer orders to ensure accurate information is provided to International Customer Service or entered in SAP Monitor open orders daily and make sure they are shipped Follow up and release all orders. Arrange return requirements from customers with International Customer Service. Ensure return credits are processed accurately and in a timely basis. Coordinate and manage all relevant Master Data like Customer Ship-to Address, prices, etc. in SAP together with Demand Control and Sales Managers to ensure smooth processing of orders. Maintain good customer relations by efficient handling of orders/queries either by telephone, mail, fax or e-mail. Liaise with marketing, operations and demand control to interpret policy and progress product availability Identify customer needs and ensure the company is represented in a business-like manner at all times. Prepare the required report to make sure correct visibility is given to management.Your BackgroundYou have a Bachelor's degree in business administration or economics or an equivalent qualification and have already gained first experience in sales operations, order management or customer service, preferably in the medical device industry.What Makes You Stand OutYou are fluent in Arabic and have a good level of written and spoken English. In addition you have a good knowledge of Windows Office software and have ideally already worked with SAP. You also bring strong coordination skills and the ability to ensure deadlines are met. Furthermore, you have analytical skills to analyze demand/orders and forecast/plan future tasks. Finally, you will bring a high level of communication skills with all stakeholders.EOE/M/F/Vet/DisabilityThis job has been sourced from an external job board.More jobs on https://www.qureos.com/
Apply safely
To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.
Hiring company
Confidential
-
Customer Service & Management Adams AcademyAED 95
AED 955Duration: Upto 3 Hours -
Customer Service Manager Lead AcademyAED 93
AED 1,469Duration: Upto 1 Hour
Similiar Jobs that might interest you
Service Coordinator / Tool coordinator
NES Fircroft... OFS (Oil Field services) company in Saudi Arabia. Â "Service Coordinator / Tool coordinator" The candidate must ...
Saudi Arabia 18 days ago
Account Manager - Oil Field Services
Weatherford... , including manufacturing, research and development, service, and training facilities, operators choose ...
Saudi Arabia - Khobar 18 days ago
Power Services Tech Specialist
Saudi Aramco (ASC)... highly technical and specialized engineering services to support the safe and ...
Saudi Arabia 18 days ago
Power Services Tech Specialist
Saudi Aramco... highly technical and specialized engineering services to support the safe and ...
Saudi Arabia 18 days ago
Field Specialist I - Tubular Running Services
Weatherford... , including manufacturing, research and development, service, and training facilities, operators choose ...
Saudi Arabia - Khobar 18 days ago
... Director as required. Coordinate with Engineering where ... support requested between service engineers. Â Ability to ...
Saudi Arabia - Dammam 18 days ago
Power Service Technician
Saudi Aramco (ASC)... an experienced Power Service Technician to join ... and restores equipment to service. Education & Experience Requirements ...
Saudi Arabia 18 days ago
Power Service Technician
Saudi Aramco... an experienced Power Service Technician to join ... and restores equipment to service. Education & Experience Requirements ...
Saudi Arabia 18 days ago
... , including manufacturing, research and development, service, and training facilities, operators choose ...
Saudi Arabia - Khobar 18 days ago
Field Operator I - Tubular Running Services
Weatherford... , including manufacturing, research and development, service, and training facilities, operators choose ...
Saudi Arabia - Khobar 18 days ago
... research and development, service, and training ... equipment and tools, helping to ... , experience etc. Coordinate with the ...
Saudi Arabia - Khobar 18 days ago
Logistic engineer(Port Service)
NES Fircroft... logistics management and coordinate with Agency related ... a traditional recruitment service, supporting with everything ...
Saudi Arabia 18 days ago
... manufacturing, research and development, service, and training facilities, ... of motors and downhole tools at rig site. ...
Saudi Arabia - Khobar 18 days ago
Field Engineer III- MLWD Drilling Services
Weatherford... , research and development, service, and training facilities, ... using the appropriate tools. Responsible for operating ...
Saudi Arabia - Khobar 18 days ago
Field Engineer III - Cementing Services
Weatherford... multinational oilfield service companies providing innovative solutions, technology and services to the ...
Saudi Arabia - Khobar 18 days ago
Sr Power Services Tech
Saudi Aramco... skilled and experienced Power Services Technician able to ... to lower-classified Power Services Unit personnel. Duties & ...
Saudi Arabia 18 days ago
Sr Power Services Tech
Saudi Aramco... skilled and experienced Power Services Technician able to ... to lower-classified Power Services Unit personnel. Duties & ...
Saudi Arabia 18 days ago
Sr Power Services Tech
Saudi Aramco... skilled and experienced Power Services Technician able to ... to lower-classified Power Services Unit personnel. Duties & ...
Saudi Arabia 18 days ago
Sr Power Services Tech
Saudi Aramco... skilled and experienced Power Services Technician able to ... to lower-classified Power Services Unit personnel. Duties & ...
Saudi Arabia 18 days ago
Why are you reporting this job?
Job has expired Cannot view this pageAlternatively, you may click on the link below or copy/paste it into your browser.
https://en-sa.whatjobs.com/coopob__cpl___2020_1863107__2203?utm_source=2203&utm_medium=feed&keyword=Customer-Service-Representative&location=Riyadh&geoID=12