Job details
About the job: As the FM Operations Manager, the primary responsibility is to oversee andmanage the FM operations and maintenance of both internal and external client propertyportfolio's ensuring they are safe, functional, and well-maintained. Your role includes, but isnot limited to, the following:ResponsibilitiesManage Planned Preventative Maintenance (PPM) and Corrective Maintenance(CM) - Work with the operations team to coordinate and manage the maintenanceand repair activities of the facilities, including HVAC systems, electrical systems (incELV), mechanical systems, landscaping, civils and other MEP infrastructure. Ensuringpreventive and corrective maintenance schedules and works are implementedeffectively and efficiently. Manage a team on in house engineers and contractors toensure works are conducted to the correct quality, within a KPI timeframe and at asuitable cost.Emergency Preparedness - Develop and implement emergency response plans,including evacuation procedures, fire safety protocols, and disaster recovery plans.Conducting drills and ensuring staff are trained to respond effectively in emergencysituations. Ensure any emergency repairs are addressed promptly.Health and Safety - Act as the lead for all H&S matters including, but not limited to,CAFM integration, H&S audits and inspections, PTW approval and isolation permitsetc.Budgeting and Cost Management - Assist the General Manager in developing andmanaging budgets, including forecasting expenses, monitoring costs andmanagement accounts, and identifying cost-saving opportunities.Supply chain management / Procurement - Assist the General Manager in draftingand tendering RFP's / RFQ's for supply chain services. Selecting and managing thirdparty vendors / supply chain contractors and service providers - such as MEP services,landscaping, and general maintenance contractors etc. Overseeing contracts,negotiating pricing / rates and ensuring quality and timely delivery of services.Management of procurement of spare parts.Energy Efficiency and Sustainability - Developing and implementing initiatives toimprove energy efficiency, reduce waste, and promote sustainability within thefacilities. This may involve implementing recycling programs, upgrading lightingsystems, and exploring renewable energy options etc.Team Management - Acting as the deputy for the General Manager in leading andmanaging a team of facilities staff and engineers, including technicians, maintenancepersonnel, administrative staff, and contractors. Providing guidance, training, andperformance management to ensure a high level of productivity, effectiveness, andprofessionalism.Reporting and Documentation - Maintaining accurate records and documentationrelated to facility operations, maintenance activities, commercial performance, andregulatory compliance. Generating reports for senior management to provideupdates on facility performance and key metrics.QualificationsBachelor's degree - MEP related discipline10+ years of experience in a similar role (5 years in a senior role)MEP Engineering certification is essentialProficiency with Microsoft OfficeStrong organizational and communication skills
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