Job details
Responsiblity:Maintaininga positive, empathetic, and professional attitude toward customersat alltimes.Respondingpromptly to customerinquiries.Communicatingwith customers through variouschannels.Acknowledgingand resolving customercomplaints.Knowingour products inside and out so that you can answerquestions.Processingorders, forms, applications, andrequests.Keepingrecords of customer interactions, transactions, comments, andcomplaints.Communicatingand coordinating with colleagues asnecessary.Providingfeedback on the efficiency of the customer serviceprocess.Managinga team of junior customer servicerepresentatives.Ensurecustomer satisfaction and provide professional customersupport.
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Hiring company
Confidential
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Patient Customer Service John AcademyAED 90Duration: 6 To 7 Hours
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AED 180Duration: 1 To 2 Months
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