Home Saudi Arabia Customer Services Representative
Home Saudi Arabia Customer Services Representative
Customer Services Representative
Job details
Job DescriptionHandle calls and e-mails and respond to simple and complex inquiries regarding eligibility, cards status, Envoy registration/navigation, policy benefits, issue certificates of insurance, claims status and other related information and provide solutions for customers and clients.Receives requests by mail, telephone, or in person regarding insurance claims/policies.Responds to inquiries from policy holders, clients, brokers and/or others.Performs research to respond to inquiries and interprets policy provisions to determine most effective response.Mails or routes claim forms and supporting documentation to various units for final processing.Excellent interpersonal skills, ability to understand and interpret policy provisions.Independently responds to inquiries, grievances, complaints, or appeals ranging from routine to moderate complexity.May seek assistance with complex customer services issues.Qualifications Must have a Bachelor's degree or equivalent Excellent English and Arabic communication skills Exceptional organizational and time-management focus 1+ years of customer service experience analyzing and solving customer problems required, call center experience Ability to perform in a high volume, fast paced call center environment Proven ability to work independently as well as a productive member of a team Intermediate proficiency in Microsoft Office Suite; high level capacity to multitask independently and on a computer Knowledge of Medical Terminology a PLUSConditions/Requirements Work in 24 x 7 rotation shifts. 5 days a week. In split shifts (some hours in the morning and remaining hours in the afternoon or evening) During public holidaysThis role is currently open for Saudi National candidates only. About The Cigna GroupDoing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.If you require reasonable accommodation in completing the online application process, please email: (HIDDEN TEXT) for support. Do not email (HIDDEN TEXT) for an update on your application or to provide your resume as you will not receive a response.
Apply safely
To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.
Hiring company
Confidential
-
Customer Service Lead AcademyAED 94
AED 1,469Duration: Upto 1 Hour -
Customer Service Officer Diploma City of London College of EconomicsAED 731Duration: Upto 3 Months
Similiar Jobs that might interest you
Service Supervisor II - Well Control/HWO
Halliburton... Service Supervisor l. Must possess exceptional skills within the service ...
Saudi Arabia 19 days ago
Service Coordinator / Tool coordinator
NES Fircroft... and conventional stimulation/ well intervention Bottom Hole ... of subordinate supervisors, service operators and ...
Saudi Arabia 19 days ago
Power Service Technician
Saudi Aramco (ASC)... world, as well as amongst ... and large motor controls and underground ... restores equipment to service. Education & Experience ...
Saudi Arabia 19 days ago
Power Service Technician
Saudi Aramco... world, as well as amongst ... and large motor controls and underground ... restores equipment to service. Education & Experience ...
Saudi Arabia 19 days ago
... , including manufacturing, research and development, service, and training facilities, operators choose ...
Saudi Arabia - Khobar 19 days ago
Field Operator I - Tubular Running Services
Weatherford... , research and development, service, and training facilities, ... duties assigned by supervisor within the physical ...
Saudi Arabia - Khobar 19 days ago
... Equipment Usage, Inventory Control and Equipment ... and the regional service Supervisor through regular meetings / emails ...
Saudi Arabia - Khobar 19 days ago
Logistic engineer(Port Service)
NES Fircroft... more than a traditional recruitment service, supporting with everything from securing ...
Saudi Arabia 19 days ago
Field Engineer III - Cementing Services
Weatherford... service companies providing innovative solutions, technology and services ... , and deep well cementations, as well as ...
Saudi Arabia - Khobar 19 days ago
Well Services Operator
NES Fircroft... /Degree (Preferable) Job description: A well services operator is responsible for managing ...
Saudi Arabia 19 days ago
Cementing Supervisor - Cementing Services
Weatherford... service companies providing innovative solutions, technology and services ... policies, and control of department expenses. ...
Saudi Arabia - Khobar 19 days ago
Logistic engneer(Port Service)
NES Fircroft... Role- Logistic engneer(Port Service) Location- SAUDI Duties ... a traditional recruitment service, supporting with ...
Saudi Arabia 19 days ago
Technical Sales Manager - Wireline
Weatherford... Weatherford sales process, policies, products & services • Excellent communication skills • Advanced computer ...
Saudi Arabia - Khobar 19 days ago
Transformer Engineer
Saudi Aramco (ASC)... in the world, as well as amongst the top ... its intended or existing service conditions. Provide technical engineering ...
Saudi Arabia 19 days ago
Transformer Engineer
Saudi Aramco... in the world, as well as amongst the top ... its intended or existing service conditions. Provide technical engineering ...
Saudi Arabia 19 days ago
Sr Engineer
Saudi Aramco... the world, as well as amongst the ... Services Division of Power Systems Technical Support Department. he Technical Services ...
Saudi Arabia 19 days ago
Sr Engineer
Saudi Aramco... the world, as well as amongst the ... Services Division of Power Systems Technical Support Department. The Technical Services ...
Saudi Arabia 19 days ago
Why are you reporting this job?
Job has expired Cannot view this pageAlternatively, you may click on the link below or copy/paste it into your browser.
https://en-sa.whatjobs.com/coopob__cpl___2020_1853621__2203?utm_source=2203&utm_medium=feed&keyword=Customer-Services-Representative&location=Riyadh&geoID=12