Customer Service Specialist

Notice (8): Use of undefined constant border - assumed 'border' [APP/View/Jobs/externalview.ctp, line 206]
Code Context
                                                                'title'=> empty($job['Company']['hideName']) ? $job['Company']['name'] : 'Confidential Company', 
                                                                'alt'=> empty($job['Company']['hideName']) ? $job['Company']['name'] : 'Confidential Company',
                                                                border=>"0"
$viewFile = '/var/www/html/laimoon/View/Jobs/externalview.ctp'
$dataForView = array(
	'uaPopup' => '',
	'Urls' => array(
		'providers' => 'https://providers.laimoon.com',
		'recruiters' => 'https://partners.laimoon.com',
		'canonical' => 'https://jobs.laimoon.com',
		'courses' => 'https://courses.laimoon.com',
		'7days' => 'http://courses.7daysindubai.com',
		'careers' => 'http://careers.7daysindubai.com',
		'careerguide' => 'https://laimoon.com',
		'jobs' => 'https://jobs.laimoon.com',
		'cms' => 'http://cms.laimoon.com',
		'profiles' => 'https://profiles.laimoon.com'
	),
	'availLocations' => array(
		'uae' => array(
			'name' => 'UAE',
			'country_id' => '2',
			'country_code' => 'ae',
			'slug' => 'uae',
			'global_location_id' => '225',
			'rel_gloc_ids' => '251,250,249,248,247,246,245,244,225',
			'currency' => 'AED',
			'currency_name' => 'UAE Dirham',
			'languages' => 'en,ar',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Dubai',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'saudi' => array(
			'name' => 'Saudi Arabia',
			'country_id' => '183',
			'country_code' => 'sa',
			'slug' => 'saudi',
			'global_location_id' => '187',
			'rel_gloc_ids' => '274,273,272,271,269,268,267,266,265,264,263,262,261,260,259,258,257,256,255,254,253,187',
			'currency' => 'SAR',
			'currency_name' => 'Saudi Riyal',
			'languages' => 'en,ar',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Riyadh',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'india' => array(
			'name' => 'India',
			'country_id' => '99',
			'country_code' => 'in',
			'slug' => 'india',
			'global_location_id' => '100',
			'rel_gloc_ids' => '100,465,466,467,468,469,470,471,472,473,474,475,476,477,478,479,480,481,976,994,1263,1264',
			'currency' => 'INR',
			'currency_name' => 'Indian Rupee',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Kolkata',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'south-africa' => array(
			'name' => 'South Africa',
			'country_id' => '236',
			'country_code' => 'za',
			'slug' => 'south-africa',
			'global_location_id' => '197',
			'rel_gloc_ids' => '197,498,499,500,501,502,503,504',
			'currency' => 'ZAR',
			'currency_name' => 'South African Rand',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Africa/Johannesburg',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'egypt' => array(
			'name' => 'Egypt',
			'country_id' => '61',
			'country_code' => 'eg',
			'slug' => 'egypt',
			'global_location_id' => '64',
			'rel_gloc_ids' => '64,955,957,1102,1103,1104,1105,1106,1107,1108,1109,1110,1111,1112,1113,1114,1115',
			'currency' => 'EGP',
			'currency_name' => 'Egyptian pound',
			'languages' => 'en,ar',
			'default_language' => 'en',
			'country_time_zone' => 'Africa/Cairo',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'singapore' => array(
			'name' => 'Singapore',
			'country_id' => '188',
			'country_code' => 'sg',
			'slug' => 'singapore',
			'global_location_id' => '192',
			'rel_gloc_ids' => '192,382,432,438,445,453',
			'currency' => 'SGD',
			'currency_name' => 'Singapore Dollar',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Singapore',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'qatar' => array(
			'name' => 'Qatar',
			'country_id' => '178',
			'country_code' => 'qa',
			'slug' => 'qatar',
			'global_location_id' => '176',
			'rel_gloc_ids' => '176,252',
			'currency' => 'QAR',
			'currency_name' => 'Qatar Rial',
			'languages' => 'en,ar',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Qatar',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'pakistan' => array(
			'name' => 'Pakistan',
			'country_id' => '169',
			'country_code' => 'pk',
			'slug' => 'pakistan',
			'global_location_id' => '164',
			'rel_gloc_ids' => '164,979,1052,1053,1054,1055,1056,1057,1058,1059,1060,1061,1062,1063,1064,1065,1066,1067,1068,1069,1070,1071',
			'currency' => 'PKR',
			'currency_name' => 'Pakistani rupee',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Karachi',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'kuwait' => array(
			'name' => 'Kuwait',
			'country_id' => '116',
			'country_code' => 'kw',
			'slug' => 'kuwait',
			'global_location_id' => '116',
			'rel_gloc_ids' => '116,276,277,278,279,280,281',
			'currency' => 'KWD',
			'currency_name' => 'Kuwait Dinar',
			'languages' => 'en,ar',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Kuwait',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'oman' => array(
			'name' => 'Oman',
			'country_id' => '163',
			'country_code' => 'om',
			'slug' => 'oman',
			'global_location_id' => '163',
			'rel_gloc_ids' => '163,282,283,284,285,286,287,288,289,290,291',
			'currency' => 'OMR',
			'currency_name' => 'Oman Rial',
			'languages' => 'en,ar',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Muscat',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'jordan' => array(
			'name' => 'Jordan',
			'country_id' => '106',
			'country_code' => 'jo',
			'slug' => 'jordan',
			'global_location_id' => '110',
			'rel_gloc_ids' => '110,958,959,1101,1247,1246,1245,1244,1243,1242,1241,1240,1239',
			'currency' => 'JOD',
			'currency_name' => 'Jordanian Dinar',
			'languages' => 'en,ar',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Amman',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'philippines' => array(
			'name' => 'Philippines',
			'country_id' => '168',
			'country_code' => 'ph',
			'slug' => 'philippines',
			'global_location_id' => '171',
			'rel_gloc_ids' => '171,482,483,484,485,486,487,488,489,490,491,492,493,494,495,496,497,1262',
			'currency' => 'PHP',
			'currency_name' => 'Philippine Peso',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Manila',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'bahrain' => array(
			'name' => 'Bahrain',
			'country_id' => '23',
			'country_code' => 'bh',
			'slug' => 'bahrain',
			'global_location_id' => '17',
			'rel_gloc_ids' => '17,292,293,294,295,314,297,298,299,300,301,302,303,304,1276,1277',
			'currency' => 'BHD',
			'currency_name' => 'Bahrain Dinar',
			'languages' => 'en,ar',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Bahrain',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'sri-lanka' => array(
			'name' => 'Sri Lanka',
			'country_id' => '123',
			'country_code' => 'lk',
			'slug' => 'sri-lanka',
			'global_location_id' => '200',
			'rel_gloc_ids' => '200,1047,1048,1049,1084,1085,1086',
			'currency' => 'LKR',
			'currency_name' => 'Sri Lankan rupee',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Colombo',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'united-kingdom' => array(
			'name' => 'United Kingdom',
			'country_id' => '74',
			'country_code' => 'gb',
			'slug' => 'united-kingdom',
			'global_location_id' => '226',
			'rel_gloc_ids' => '226,1035,1036,1037,1038,1039,1040,1041,1042,1043,1044,1045,1046,1050,1259,1260,1261,1267',
			'currency' => 'GBP',
			'currency_name' => 'British Pound',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Europe/London',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'malaysia' => array(
			'name' => 'Malaysia',
			'country_id' => '149',
			'country_code' => 'my',
			'slug' => 'malaysia',
			'global_location_id' => '131',
			'rel_gloc_ids' => '131,131,980,1051',
			'currency' => 'MYR',
			'currency_name' => 'Ringgit',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Kuala_Lumpur',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'nepal' => array(
			'name' => 'Nepal',
			'country_id' => '159',
			'country_code' => 'np',
			'slug' => 'nepal',
			'global_location_id' => '151',
			'rel_gloc_ids' => '151,981,1096,1097,1098',
			'currency' => 'NPR',
			'currency_name' => 'Nepalese Rupee',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Kathmandu',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'nigeria' => array(
			'name' => 'Nigeria',
			'country_id' => '155',
			'country_code' => 'ng',
			'slug' => 'nigeria',
			'global_location_id' => '158',
			'rel_gloc_ids' => '158,995,996,997,1095',
			'currency' => 'NGN',
			'currency_name' => 'Nigerian Naira',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Africa/Lagos ',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'newzealand' => array(
			'name' => 'New Zealand',
			'country_id' => '162',
			'country_code' => 'nz',
			'slug' => 'newzealand',
			'global_location_id' => '155',
			'rel_gloc_ids' => '155,998,999,1080,1081,1082,1083',
			'currency' => 'NZD',
			'currency_name' => 'New Zealand Dollar',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Pacific/Auckland',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'brasil' => array(
			'name' => 'Brasil',
			'country_id' => '29',
			'country_code' => 'br',
			'slug' => 'brasil',
			'global_location_id' => '30',
			'rel_gloc_ids' => '30,1000,1001,1002,1003,1004,1005,1006,1007,1008,1009,1010,1011,1012,1013',
			'currency' => 'BRL',
			'currency_name' => 'Brazilian Real',
			'languages' => 'pt',
			'default_language' => 'pt',
			'country_time_zone' => 'America/Sao_Paulo',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'portugal' => array(
			'name' => 'Portugal',
			'country_id' => '175',
			'country_code' => 'pt',
			'slug' => 'portugal',
			'global_location_id' => '174',
			'rel_gloc_ids' => '174,1014,1015,1087,1088,1089,1090',
			'currency' => 'EUR',
			'currency_name' => 'Euro',
			'languages' => 'pt',
			'default_language' => 'pt',
			'country_time_zone' => 'Europe/Lisbon',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'canada' => array(
			'name' => 'Canada',
			'country_id' => '36',
			'country_code' => 'ca',
			'slug' => 'canada',
			'global_location_id' => '38',
			'rel_gloc_ids' => '38,1019,1020,1021,1022,1023,1024,1025',
			'currency' => 'CAD',
			'currency_name' => 'Canadian Dollar',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Canada/Saskatchewan',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'united-states' => array(
			'name' => 'United States',
			'country_id' => '221',
			'country_code' => 'us',
			'slug' => 'united-states',
			'global_location_id' => '227',
			'rel_gloc_ids' => '227,1314,1315,1316,1317,1318,1319,1320,1321,1322,1323,1324,1325,1326',
			'currency' => 'USD',
			'currency_name' => 'US Dollar',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'America/New_York',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'angola' => array(
			'name' => 'Angola',
			'country_id' => '9',
			'country_code' => 'ao',
			'slug' => 'angola',
			'global_location_id' => '6',
			'rel_gloc_ids' => '6,1016,1091,1092,1093,1094',
			'currency' => 'AOA',
			'currency_name' => 'Angolan Kwanza',
			'languages' => 'pt',
			'default_language' => 'pt',
			'country_time_zone' => 'Africa/Luanda',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'australia' => array(
			'name' => 'Australia',
			'country_id' => '14',
			'country_code' => 'au',
			'slug' => 'australia',
			'global_location_id' => '13',
			'rel_gloc_ids' => '13,1026,1027,1028,1029,1030',
			'currency' => 'AUD',
			'currency_name' => 'Australian Dollar',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Australia/Melbourne',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'kenya' => array(
			'name' => 'Kenya',
			'country_id' => '108',
			'country_code' => 'ke',
			'slug' => 'kenya',
			'global_location_id' => '112',
			'rel_gloc_ids' => '112,1031,1032,1075,1076,1077,1078,1079',
			'currency' => 'KES',
			'currency_name' => 'Kenyan Shilling',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Africa/Nairobi',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'ghana' => array(
			'name' => 'Ghana',
			'country_id' => '78',
			'country_code' => 'gh',
			'slug' => 'ghana',
			'global_location_id' => '83',
			'rel_gloc_ids' => '83,1033,1034,1072,1073,1074',
			'currency' => 'GHS',
			'currency_name' => 'Ghanaian Cedi',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Africa/Accra',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'ireland' => array(
			'name' => 'Ireland',
			'country_id' => '98',
			'country_code' => 'ie',
			'slug' => 'ireland',
			'global_location_id' => '104',
			'rel_gloc_ids' => '104,104,387,388,389,390,391,392,393,394,395,396,397,398,399,400,401,402,403,404,405,406,407,408,409,410,411,412,413,414,415,416',
			'currency' => 'EUR',
			'currency_name' => 'Euro',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Europe/Dublin',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'vietnam' => array(
			'name' => 'Vietnam',
			'country_id' => '229',
			'country_code' => 'vn',
			'slug' => 'vietnam',
			'global_location_id' => '234',
			'rel_gloc_ids' => '234,1170,1171',
			'currency' => 'VND',
			'currency_name' => 'Vietnamese Dong',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Ho_Chi_Minh',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'cyprus' => array(
			'name' => 'Cyprus',
			'country_id' => '51',
			'country_code' => 'cy',
			'slug' => 'cyprus',
			'global_location_id' => '55',
			'rel_gloc_ids' => '55,1230,1231,1232,1233',
			'currency' => 'EUR',
			'currency_name' => 'Euro',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Europe/Nicosia',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'malta' => array(
			'name' => 'Malta',
			'country_id' => '144',
			'country_code' => 'mt',
			'slug' => 'malta',
			'global_location_id' => '134',
			'rel_gloc_ids' => '134,1255,1254,1253,1252,1251,1250,1249,1248',
			'currency' => 'EUR',
			'currency_name' => 'Euro',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Europe/Malta',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'maldives' => array(
			'name' => 'Maldives',
			'country_id' => '146',
			'country_code' => 'mv',
			'slug' => 'maldives',
			'global_location_id' => '132',
			'rel_gloc_ids' => '132,1172',
			'currency' => 'MVR',
			'currency_name' => 'Maldivian rufiyaa',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Indian/Maldives',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'turkey' => array(
			'name' => 'Turkey',
			'country_id' => '213',
			'country_code' => 'tr',
			'slug' => 'turkey',
			'global_location_id' => '219',
			'rel_gloc_ids' => '219,1173,1174,1175,1176',
			'currency' => 'TRY',
			'currency_name' => 'Turkish lira',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Europe/Istanbul',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'thailand' => array(
			'name' => 'Thailand',
			'country_id' => '206',
			'country_code' => 'th',
			'slug' => 'thailand',
			'global_location_id' => '213',
			'rel_gloc_ids' => '213,1177',
			'currency' => 'THB',
			'currency_name' => 'Baht',
			'languages' => 'en',
			'default_language' => 'en',
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			'title' => 'Office Admin and Customer Service Diploma',
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			'summary' => 'Office Admin and Customer Service Diploma are two inseparable things that should be done appropriately for the proper growth of any business. Explore the tips and secrets for administrating an office and for offering compelling customer service with the Office Admin and Customer Service Diploma course.<br />
<br />
Throughout the&nbsp;Office Admin and Customer Service Diploma course, you will be introduced to the practical techniques for administrating an office including managing the organization.<br />
<br />
Next, you will learn the strategies of excellent customer communication and customer service so that you can hold the attention of the customers and be able to maintain a long-term relationship.<br />
<br />
Efficient office administration and customer service are the prerequisites for the success of your organization. In the Diploma in Office Admin and Customer Service Diploma course, you will know all the necessary methods for administrating an office along with excellent customer service.<br />
<br />
<strong>Course Highlights</strong><br />
&nbsp;
<ul>
	<li>The price is for the whole&nbsp;Office Admin and Customer Service Diploma course including the final exam &ndash; no hidden fees</li>
	<li>Accredited Certificate upon successful completion at an additional cost</li>
	<li>Efficient exam system with instant results</li>
	<li>Track progress within own personal learning portal</li>
	<li>24/7 customer support via live chat</li>
</ul>
Office Admin and Customer Service Diploma has been given CPD and IAO accreditation and is one of the best-selling courses available to students worldwide.<br />
<br />
This valuable&nbsp;Office Admin and Customer Service Diploma course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you&rsquo;re an individual looking to excel within this field then Office Admin and Customer Service Diploma are for you.<br />
<br />
We&rsquo;ve taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept &ndash; from the fundamental to the most advanced aspects of the&nbsp;Office Admin and Customer Service Diploma course. It really is a sure pathway to success.<br />
<br />
All our courses offer 3 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the full CPD accredited qualification. And, there are no hidden fees or exam charges.<br />
<br />
We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response.<br />
<br />
Furthermore, you can check the validity of your qualification and verify your certification on our website at any time.<br />
<br />
So, why not improve your chances of gaining professional skills and better earning potential.<br />
<br />
<br />
<strong>COURSE CURRICULUM</strong><br />
&nbsp;
<ul>
	<li>Admin Support</li>
	<li>Administrative Management</li>
	<li>Organizational Skills</li>
	<li>Customer Relations and Dealings</li>
	<li>Customer Service: Telephone Etiquette</li>
	<li>Customer Relationship Management</li>
	<li>Microsoft Office Word</li>
	<li>Microsoft Office Powerpoint</li>
	<li>Microsoft Office&nbsp;</li>
</ul>
<br />
<strong>Assessment and Certification</strong><br />
<br />
At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement.<br />
<br />
<br />
<strong>Career Path</strong><br />
<br />
Not only does our CPD and CiQ accredited course look good on your CV, setting you apart from the competition, but it can also be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one.<br />
<br />
On successful completion of this course, you have the potential to achieve an estimated salary of&nbsp;&pound;17,100.<br />
<br />
The sky really is the limit.',
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	<li>*NUS CARD ELIGIBLE* - A purchase of any of our training courses will make you eligible for an NUS Card which gives you great discounts at various high street stores and services!</li>
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			'id' => '127828',
			'course_id' => '98942',
			'title' => 'Office Admin and Customer Service Diploma',
			'slug' => 'upto-three-days-part-time-office-admin-and-customer-service-diploma-alpha-academy',
			'external_link' => 'https://www.alphaacademy.org/course/level-3-diploma-in-office-admin-and-customer-service/',
			'summary' => 'Office Admin and Customer Service Diploma are two inseparable things that should be done appropriately for the proper growth of any business. Explore the tips and secrets for administrating an office and for offering compelling customer service with the Office Admin and Customer Service Diploma course.<br />
<br />
Throughout the&nbsp;Office Admin and Customer Service Diploma course, you will be introduced to the practical techniques for administrating an office including managing the organization.<br />
<br />
Next, you will learn the strategies of excellent customer communication and customer service so that you can hold the attention of the customers and be able to maintain a long-term relationship.<br />
<br />
Efficient office administration and customer service are the prerequisites for the success of your organization. In the Diploma in Office Admin and Customer Service Diploma course, you will know all the necessary methods for administrating an office along with excellent customer service.<br />
<br />
<strong>Course Highlights</strong><br />
&nbsp;
<ul>
	<li>The price is for the whole&nbsp;Office Admin and Customer Service Diploma course including the final exam &ndash; no hidden fees</li>
	<li>Accredited Certificate upon successful completion at an additional cost</li>
	<li>Efficient exam system with instant results</li>
	<li>Track progress within own personal learning portal</li>
	<li>24/7 customer support via live chat</li>
</ul>
Office Admin and Customer Service Diploma has been given CPD and IAO accreditation and is one of the best-selling courses available to students worldwide.<br />
<br />
This valuable&nbsp;Office Admin and Customer Service Diploma course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you&rsquo;re an individual looking to excel within this field then Office Admin and Customer Service Diploma are for you.<br />
<br />
We&rsquo;ve taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept &ndash; from the fundamental to the most advanced aspects of the&nbsp;Office Admin and Customer Service Diploma course. It really is a sure pathway to success.<br />
<br />
All our courses offer 3 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the full CPD accredited qualification. And, there are no hidden fees or exam charges.<br />
<br />
We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response.<br />
<br />
Furthermore, you can check the validity of your qualification and verify your certification on our website at any time.<br />
<br />
So, why not improve your chances of gaining professional skills and better earning potential.<br />
<br />
<br />
<strong>COURSE CURRICULUM</strong><br />
&nbsp;
<ul>
	<li>Admin Support</li>
	<li>Administrative Management</li>
	<li>Organizational Skills</li>
	<li>Customer Relations and Dealings</li>
	<li>Customer Service: Telephone Etiquette</li>
	<li>Customer Relationship Management</li>
	<li>Microsoft Office Word</li>
	<li>Microsoft Office Powerpoint</li>
	<li>Microsoft Office&nbsp;</li>
</ul>
<br />
<strong>Assessment and Certification</strong><br />
<br />
At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement.<br />
<br />
<br />
<strong>Career Path</strong><br />
<br />
Not only does our CPD and CiQ accredited course look good on your CV, setting you apart from the competition, but it can also be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one.<br />
<br />
On successful completion of this course, you have the potential to achieve an estimated salary of&nbsp;&pound;17,100.<br />
<br />
The sky really is the limit.',
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			'eligibility' => '<ul>
	<li>This&nbsp;Office Admin and Customer Service Diploma course is available to all learners, of all academic backgrounds.</li>
	<li>Learners should be aged 16 or over.</li>
	<li>A basic understanding of the English language is required to attend this&nbsp;Office Admin and Customer Service Diploma course.</li>
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Through the&nbsp;<strong>Retail Customer Service &amp; Effective Customer Targeting&nbsp;</strong>course, you will gain an insight into what customers want and how to manage different types of customers effectively. It includes strategies, techniques and best practices for delivering different types of customer service, equipping you with advanced communication and management skills.<br />
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Enrol in this accredited qualification today and gain the practical knowledge, skills and credentials to launch a successful career in the retail sector!<br />
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<strong>COURSE CURRICULUM<br />
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Retail Customer Service &amp; Effective Customer Targeting</strong>

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	<li>Importance of Consumer Behaviour</li>
	<li>Taking Trends and Targeting Customers Effectively</li>
	<li>The Importance of Communicating with Customers</li>
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<strong>Why buy this Retail Customer Service &amp; Effective Customer Targeting?</strong>

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	<li>Unlimited access to the course for a lifetime.</li>
	<li>Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course.</li>
	<li>Structured lesson planning in line with industry standards.</li>
	<li>Immerse yourself in innovative and captivating course materials and activities.</li>
	<li>Assessments are designed to evaluate advanced cognitive abilities and skill proficiency.</li>
	<li>Flexibility to complete the <strong>Retail Customer Service &amp; Effective Customer Targeting</strong> Course at your own pace, on your own schedule.</li>
	<li>Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience</li>
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<strong>Certification</strong><br />
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After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for &pound; Original Hard Copy certificates need to be ordered at an additional cost of &pound;8.<br />
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<strong>Who is this course for?</strong><br />
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This&nbsp;Retail Customer Service &amp; Effective Customer Targeting&nbsp;does not require you to have any prior qualifications or experience. You can just enrol and start learning.<br />
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<strong>Career path</strong><br />
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As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This&nbsp;Retail Customer Service &amp; Effective Customer Targeting&nbsp;is a great way for you to gain multiple skills from the comfort of your home.',
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		'CourseTranslation' => array(
			'id' => '211862',
			'course_id' => '135660',
			'title' => 'Retail Customer Service and Customer Targeting',
			'slug' => 'part-time-retail-customer-service-and-customer-targeting-studyhub',
			'external_link' => 'https://studyhub.org.uk/course/retail-customer-service-effective-customer-targeting/',
			'summary' => 'Customer service is key to retail success! Master the art of customer service by enrolling in this professional training course today!<br />
<br />
Through the&nbsp;<strong>Retail Customer Service &amp; Effective Customer Targeting&nbsp;</strong>course, you will gain an insight into what customers want and how to manage different types of customers effectively. It includes strategies, techniques and best practices for delivering different types of customer service, equipping you with advanced communication and management skills.<br />
<br />
Enrol in this accredited qualification today and gain the practical knowledge, skills and credentials to launch a successful career in the retail sector!<br />
<br />
<strong>COURSE CURRICULUM<br />
<br />
Retail Customer Service &amp; Effective Customer Targeting</strong>

<ul>
	<li>Who We Are and What We Do</li>
	<li>The Sales Process and Dealing with Customers at the Checkout</li>
	<li>Importance of Consumer Behaviour</li>
	<li>Taking Trends and Targeting Customers Effectively</li>
	<li>The Importance of Communicating with Customers</li>
	<li>Identifying and Addressing Customer Needs</li>
	<li>Generating Return Business</li>
	<li>In-Person Customer Service</li>
	<li>Giving Customer Service over the Phone</li>
	<li>Providing Electronic Customer Service</li>
	<li>Recovering Difficult Customers</li>
	<li>Understanding When to Escalate.</li>
</ul>
<strong>Why buy this Retail Customer Service &amp; Effective Customer Targeting?</strong>

<ul>
	<li>Unlimited access to the course for a lifetime.</li>
	<li>Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course.</li>
	<li>Structured lesson planning in line with industry standards.</li>
	<li>Immerse yourself in innovative and captivating course materials and activities.</li>
	<li>Assessments are designed to evaluate advanced cognitive abilities and skill proficiency.</li>
	<li>Flexibility to complete the <strong>Retail Customer Service &amp; Effective Customer Targeting</strong> Course at your own pace, on your own schedule.</li>
	<li>Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience</li>
</ul>
<strong>Certification</strong><br />
<br />
After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for &pound; Original Hard Copy certificates need to be ordered at an additional cost of &pound;8.<br />
<br />
<br />
<strong>Who is this course for?</strong><br />
<br />
This&nbsp;Retail Customer Service &amp; Effective Customer Targeting&nbsp;does not require you to have any prior qualifications or experience. You can just enrol and start learning.<br />
<br />
<strong>Career path</strong><br />
<br />
As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This&nbsp;Retail Customer Service &amp; Effective Customer Targeting&nbsp;is a great way for you to gain multiple skills from the comfort of your home.',
			'outline' => '',
			'who_should_take_this_course' => '',
			'career_path' => 'Customer Service Representative (CSR),Retail Customer Service Executive,Senior Business Analyst,marketing,Marketing & Communications Executive,Customer Care Representative,Customer Business Manager,Retail Development Associate,Brand Retail Marketing Lead,Retailer Interaction Leader',
			'eligibility' => 'This&nbsp;Retail Customer Service &amp; Effective Customer Targeting&nbsp;was made by professionals and it is compatible with all PC&rsquo;s, Mac&rsquo;s, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.',
			'school' => 'StudyHub',
			'keywords' => 'خدمة العملاء,Customer Service,retail customer service,effective customer targeting,marketing',
			'location' => 'Online',
			'duration' => 'Upto 3 Hours',
			'timing' => '',
			'cost' => null,
			'discount' => '95% Off for Laimoon Users!',
			'eligibility_criteria' => '',
			'job_matching_keywords' => 'Retail Customer Service and Customer Targeting',
			'boosted' => '0',
			'lang_code' => 'en',
			'status' => 'active',
			'auto_translated' => '0',
			'objectives' => null,
			'photo' => null,
			'photo_cta' => null,
			'video' => null
		),
		'Profile' => array()
	)
)
$job = array(
	'Job' => array(
		'id' => '43508564',
		'contact_id' => '3773199',
		'recruiter_id' => '74726',
		'job_function_id' => null,
		'title' => 'Customer Service Specialist',
		'vacancies' => null,
		'job_type_id' => null,
		'description' => null,
		'pay_status' => 'Free',
		'external_job_description' => '<p><p><b> Job Description: </b></p><ul><li> Handle inbound and outbound customer calls in a professional and courteous manner. </li><li> Provide information, answer inquiries, and resolve customer issues or concerns. </li><li> Follow company policies and procedures while assisting customers. </li><li> Accurately document all customer interactions and transactions in the CRM (Customer Relationship Management) system. </li><li> Meet or exceed performance goals, including call quality, productivity, and customer satisfaction metrics. </li><li> Collaborate with other team members and departments to resolve complex customer issues. </li><li> Upsell or cross-sell products and services when appropriate. </li><li> Stay updated on company products, services, and promotions to provide accurate information to customers. </li><li> Maintain a positive attitude and patience when dealing with challenging customers. </li><li> Adhere to call center scripts and guidelines to ensure consistent service delivery. </li><li> Continuously strive to improve customer service skills and product knowledge through training and development programs. </li><li> Follow compliance and regulatory requirements related to customer interactions and data privacy. </li></ul><p><b> Requirements: </b></p><ul><li> High school diploma or equivalent; some college education preferred. </li><li> Previous experience in customer service or call center environment is a plus. </li><li> Excellent communication skills, both verbal and written. </li><li> Strong problem-solving and decision-making abilities. </li><li> Ability to multitask and navigate computer systems efficiently. </li><li> Willingness to work in a fast-paced and dynamic environment. </li><li> Flexibility to work evenings, weekends, and holidays as needed. </li><li> Familiarity with CRM software and call center technology is beneficial. </li><li> Commitment to providing exceptional customer service and satisfaction. </li><li> Ability to work independently and as part of a team. </li></ul><p><b> Skills </b></p><ul><li> Excellent communication skills </li><li> Problem-solving abilities </li><li> Attention to detail </li><li> Ability to work under pressure </li><li> Strong organizational skills </li></ul>#J-18808-Ljbffr',
		'course_qualifications' => null,
		'global_location_id' => '116',
		'gender' => '0',
		'baseSalary' => null,
		'salary_duration' => 'Monthly',
		'job_type' => 'Full time',
		'salaryFrom' => null,
		'salaryTo' => null,
		'currency_id' => null,
		'hide_salary' => '0',
		'benefits' => null,
		'salary_type_id' => null,
		'travel_type_id' => null,
		'travel_id' => null,
		'education_id' => null,
		'education_background' => null,
		'language_id' => null,
		'position_level_id' => null,
		'position_type' => null,
		'number_of_staffs_mange' => null,
		'experiance' => null,
		'sales_experience' => null,
		'sales_focus' => null,
		'sales_cycle_id' => null,
		'reporting_to' => null,
		'otherAssignments' => null,
		'otherConsiderations' => null,
		'ideal_candidate' => null,
		'company_info' => null,
		'company_id' => '1251549',
		'company_name' => 'house of light',
		'external_apply_url' => 'https://kw.jooble.org/external/-7629202334379829366?cpc=d0FU&utm_source=affiliate&utm_medium=laimoon_organic_kw&extra_ars_request_id=ebf384626feee6eeabafac88371974fd',
		'external_short_url' => '7629202334379829366',
		'apply_url' => null,
		'contributed' => '0',
		'created' => '2024-05-08 03:22:18',
		'published' => '2024-05-08 03:22:18',
		'closed_time' => null,
		'updated' => '2024-05-08 03:22:18',
		'hideCompany' => null,
		'hide_contact_info' => '0',
		'application_count' => '0',
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		'boosted' => '0',
		'rejectnote' => null,
		'job_extended' => '0',
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		'seeder_id' => '113',
		'source_id' => 'jooble',
		'course_keywords' => null,
		'shortlist_magic_applied' => '0',
		'shortlist_magic_keywords' => null,
		'living_in' => '0',
		'age_limit' => null,
		'is_managerial' => '0',
		'application_email' => null,
		'quality_score' => null,
		'reopened' => '0',
		'quality_type' => 'White',
		'promoted' => '0'
	),
	'Recruiter' => array(
		'first_name' => 'Jooble Jobs',
		'last_name' => null,
		'recruiter_type' => 'company'
	),
	'GlobalLocation' => array(
		'id' => '116',
		'display_name' => 'Kuwait',
		'name_ar' => 'الكويت',
		'country_id' => '116',
		'Country' => array(
			'name' => 'Kuwait',
			'id' => '116',
			'slug' => 'kuwait',
			'code' => 'KW'
		)
	),
	'Company' => array(
		'id' => '1251549',
		'name' => 'House of Light',
		'website' => null,
		'verified' => '0',
		'photo' => 'House_of_Light_557c0fe0-1546-11eb-920f-ab74074b0d15.jpeg',
		'details' => null,
		'display_details' => ''
	),
	'Industry' => array(),
	'Tag' => array()
)
$jobsList = array()
$courses = array()
$promotedCourses = array()
$referer = '/'
$urlKeyword = 'Customer '
$profile = array(
	'locations' => array(
		(int) 2 => 'UAE'
	),
	'searchKey' => '',
	'guest' => (int) 1,
	'jobCount' => '13375',
	'contributedJobCount' => '24',
	'courseCount' => null
)
$askLogin = true
$jobLinkTitle = 'Customer '
$renderSchema = 'yes'
$title_for_layout = 'Customer Service Specialist jobs in House of Light in Kuwait.'
$page_description = 'Apply to Customer Service Specialist jobs in House of Light in Kuwait.Find similar vacancies, jobs and salary information in Kuwait.'
$locationForTitle = 'Kuwait'
$currentJobCity = array(
	'id' => '116',
	'display_name' => 'Kuwait',
	'name_ar' => 'الكويت',
	'country_id' => '116',
	'Country' => array(
		'name' => 'Kuwait',
		'id' => '116',
		'slug' => 'kuwait',
		'code' => 'KW'
	)
)
$jobCompanyPage = array(
	'CompanyPage' => array(
		'id' => '77428',
		'title' => 'House of Light',
		'slug' => 'house-of-light',
		'description' => '',
		'meta_title' => 'Jobs from House of Light',
		'meta_description' => 'Jobs from House of Light',
		'meta_keywords' => 'Jobs from House of Light',
		'draft' => '0'
	),
	'CompanyPageTranslation' => array(
		'id' => '77410',
		'company_page_id' => '77428',
		'title' => 'House of Light',
		'slug' => 'house-of-light',
		'summary' => null,
		'description' => '',
		'meta_title' => 'Jobs from House of Light',
		'meta_description' => 'Jobs from House of Light',
		'meta_keywords' => 'Jobs from House of Light',
		'company_matching_keywords' => null,
		'draft' => '0',
		'lang_code' => 'en'
	)
)
$location = 'Kuwait'
$breadCrumbs = array(
	'Job Details' => ''
)
$relCourseBanner = array(
	'relatedUrl' => 'https://courses.laimoon.com/uae/client-care-and-customer-service/customer-service',
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	'course_category_id' => (int) 215,
	'relatedOnlineUrl' => 'https://courses.laimoon.com/online/client-care-and-customer-service/customer-service'
)
$published = '2024-05-08 03:22:18'
$daysleft = (float) 23
$isLoggedIn = false
$facebookSession = null
$fbConfig = array(
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)
$linkedInConfig = array(
	'APIKey' => '779yus3aqi524z',
	'AppSecret' => 'XCdGJxUokce5Ygf6'
)
$criticalCSSes = array(
	'jobdetail' => 'jobdetail-critical-css',
	'companylist' => 'companylist-critical-css',
	'companyview' => 'companyview-critical-css',
	'agencylist' => 'agencylist-critical-css',
	'agencyview' => 'agencyview-critical-css',
	'laimoonverified' => 'laimoonverified-critical-css',
	'seopages' => 'seopages-critical-css',
	'externalview' => 'externalview-critical-css',
	'popularjobsearches' => 'popularjobsearches-critical-css'
)
$basicProfileIncomplete = true
$seeAllJobLink = 'https://jobs.laimoon.com/kuwait/Customer '
$csaKeywords = array(
	(int) 0 => 'Customer Service Specialist'
)
$allowLoginClass = 'notlogin'
$jobLocSlug = 'kuwait'
$jobLocName = 'Kuwait'
$pfBackgrounds = ''
$jobLink = 'https://jobs.laimoon.com/jobs/externalview/43508564'
$companyName = ' at House of Light'
$twitterText = 'Hiring now! Customer Service Specialist  at House of Light. Please apply or share https://jobs.laimoon.com/jobs/externalview/43508564'
$emailText = 'Hiring now! Customer Service Specialist  at House of Light. Please apply or share by clicking here https://jobs.laimoon.com/jobs/externalview/43508564'
$sCompanyName = false
$csaSearchKey = 'Customer Service Specialist'
$jobDetails = 'job details'
$btn_text = 'Apply on company website'
$confidentialExists = false
$showCompany = (int) 1
$mainCheck = (int) 1
$confidentialThumbClass = ''
$cdnImageThumbPath = 'https://cdn.laimoon.com/profileimages/thumbnail/'
$companyPageTitle = 'House of Light'
include - APP/View/Jobs/externalview.ctp, line 206
View::_evaluate() - CORE/Cake/View/View.php, line 948
View::_render() - CORE/Cake/View/View.php, line 910
View::render() - CORE/Cake/View/View.php, line 471
Controller::render() - CORE/Cake/Controller/Controller.php, line 948
Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 194
Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 162
[main] - APP/webroot/index.php, line 115