Job details
Job Family Store Roles | Job Category Administration Roles Call Centre Administrator Working hours: Full Time 40 hours per week over 5 days Experience level: Previous call centre experience preferred *CALL CENTER ADMINISTRATOR REQUIRED FOR KNOCKNACARRA* This is an exciting opportunity for someone looking to develop their career. The role is critical to the store’s success and will be rewarded accordingly. The position is full-time, 40 hours a week, over five days. The successful candidate must be available to work weekends when required. We are looking for a hardworking, self-motivated, strong communicator who is passionate and positive. We’re looking for someone with experience in customer service with strong communication skills, who is good with people, has an organised approach & a willingness to help – a friendly and professional approach is essential. Join our team and you’ll discover why at Specsavers, we pride ourselves on providing the foundation for exciting, long-term careers. We’ll continue to develop and expand your knowledge of Optics to enable you to support with all customer enquiries, ensuring the highest levels of customer care are maintained. If you are interested please click Apply as this vacancy will close once we have filled all available places. #LI-EM1
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You may study whenever it is convenient for you and finish the Cyber Security course at your own speed.', 'school' => 'Global Courses', 'keywords' => 'Customer Relationship,Customer Relationship online course,Customer Relationship Diploma,Customer Relationship Manager Diploma,CRM – Customer Relationship Management', 'location' => 'Online', 'duration' => '1 Hour', 'timing' => 'Flexible', 'cost' => null, 'discount' => '90% Off for Laimoon Users!', 'eligibility_criteria' => null, 'job_matching_keywords' => null, 'boosted' => '0', 'lang_code' => 'en', 'status' => 'active', 'auto_translated' => '0', 'objectives' => null, 'photo' => null, 'photo_cta' => null, 'video' => null ), 'Profile' => array() ), (int) 1 => array( 'Course' => array( 'id' => '146365', 'seeder_id' => '43', 'edited_seeder_id' => '43', 'edited_client_id' => null, 'title' => 'Customer Relationship Management Bundle', 'external_link' => 'https://www.janets.org.uk/courses/customer-relationship-management-bundle/', 'objectives' => null, 'photo_cta' => null, 'photo' => null, 'length' => null, 'next_session' => null, 'schedules' => null, 'duration' => 'Upto 13 Weeks', 'base_duration' => '0', 'timing' => 'Flexible', 'location' => 'Online', 'global_location_id' => '275', 'school' => 'Janets', 'logo' => null, 'certificate_diploma' => 'yes', 'image' => null, 'brochure_url' => null, 'video' => null, 'cost' => null, 'price' => '90', 'price_enquiry' => '0', 'course_status' => 'Paid', 'base_price' => '114', 'nondiscounted_base_price' => null, 'currency' => 'GBP', 'discount' => '', 'free_trial_text' => null, 'laimoon_offer' => '0', 'summary' => '<strong>Overview</strong><br /> <br /> The Customer Relationship Management Bundle encompasses a comprehensive curriculum focusing on various aspects of customer relationship management, customer service, communication skills, telephone etiquette, sales techniques, self-esteem, people management, cross-cultural awareness, and assertiveness ;<br /> <br /> Upon completion of this bundle, individuals will be equipped with the necessary skills to effectively manage customer relationships, provide exceptional customer service, communicate effectively with clients and colleagues, demonstrate telephone etiquette, utilise sales techniques to drive revenue, build self-esteem and confidence, manage people, navigate cross-cultural interactions, and assertively address issues and concerns.<br /> <br /> <strong>Learning Outcome</strong><br /> <br /> By the end of this training bundle, you will be able to: <ul> <li>Implement effective strategies for managing customer relationships and enhancing customer satisfaction.</li> <li>Demonstrate exceptional customer service skills to address diverse customer needs and concerns.</li> <li>Enhance communication skills to facilitate effective interactions with customers and colleagues.</li> <li>Apply telephone etiquette best practices to handle customer inquiries and resolve issues professionally.</li> <li>Master the art of conversing with strangers to build rapport and establish positive relationships.</li> <li>Utilise sales techniques to identify customer needs and promote products or services effectively.</li> <li>Build self-esteem and confidence to engage confidently with customers and handle challenging situations.</li> <li>Manage people effectively by understanding their needs, motivations, and behaviours in a customer-centric environment.</li> <li>Develop cross-cultural awareness to communicate and interact sensitively with customers from diverse backgrounds.</li> <li>Demonstrate assertiveness skills to express opinions, set boundaries, and resolve conflicts in customer interactions.</li> </ul> <strong>Training Bundle Curriculum</strong><br /> <br /> Here is the list of courses covered in the bundle: <ul> <li>Customer Relationship Management (CRM)</li> <li>Customer Service</li> <li>Communication Skills Masterclass</li> <li>Telephone Etiquette</li> <li>Master Talking with Strangers</li> <li>Sales & Sales Techniques</li> <li>Self Esteem and Confidence Building</li> <li>People Management </li> <li>Cross - 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to drive revenue, build self-esteem and confidence, manage people, navigate cross-cultural interactions, and assertively address issues and concerns.<br /> <br /> <strong>Learning Outcome</strong><br /> <br /> By the end of this training bundle, you will be able to: <ul> <li>Implement effective strategies for managing customer relationships and enhancing customer satisfaction.</li> <li>Demonstrate exceptional customer service skills to address diverse customer needs and concerns.</li> <li>Enhance communication skills to facilitate effective interactions with customers and colleagues.</li> <li>Apply telephone etiquette best practices to handle customer inquiries and resolve issues professionally.</li> <li>Master the art of conversing with strangers to build rapport and establish positive relationships.</li> <li>Utilise sales techniques to identify customer needs and promote products or services effectively.</li> <li>Build self-esteem and confidence to engage confidently with customers and handle challenging situations.</li> <li>Manage people effectively by understanding their needs, motivations, and behaviours in a customer-centric environment.</li> <li>Develop cross-cultural awareness to communicate and interact sensitively with customers from diverse backgrounds.</li> <li>Demonstrate assertiveness skills to express opinions, set boundaries, and resolve conflicts in customer interactions.</li> </ul> <strong>Training Bundle Curriculum</strong><br /> <br /> Here is the list of courses covered in the bundle: <ul> <li>Customer Relationship Management (CRM)</li> <li>Customer Service</li> <li>Communication Skills Masterclass</li> <li>Telephone Etiquette</li> <li>Master Talking with Strangers</li> <li>Sales & Sales Techniques</li> <li>Self Esteem and Confidence Building</li> <li>People Management </li> <li>Cross - Cultural Awareness</li> <li>Assertiveness Skills</li> </ul> <strong>Who is This Course For</strong> <ul> <li>Professionals in customer-facing roles seeking to enhance their customer relationship management skills.</li> <li>Individuals interested in improving their communication, sales, and people management skills in customer service settings.</li> <li>Customer service representatives, sales professionals, and team leaders aiming to excel in their roles.</li> <li>Entrepreneurs and business owners looking to build strong customer relationships and improve customer satisfaction.</li> <li>Anyone interested in developing essential skills for effective communication and relationship-building in various contexts.</li> </ul> <strong>Why Choose Us</strong> <ul> <li>Accredited qualification recognised Internationally</li> <li>Engaging and comprehensive learning materials </li> <li>User-friending and advanced online learning platform</li> <li>Self-paced and can be accessed at any time</li> <li>Laptop, tablet, mobile-friendly</li> <li>Free tests and assessments to evaluate the progress</li> <li>instant e-certificate and hard copy </li> <li>24/7 student 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A good understanding of the English language, numeracy and ICT are required to attend this course.', 'school' => 'Janets', 'keywords' => 'CRM,Customer Service,Customer,Customerservice', 'location' => 'Online', 'duration' => 'Upto 13 Weeks', 'timing' => 'Flexible', 'cost' => null, 'discount' => null, 'eligibility_criteria' => null, 'job_matching_keywords' => null, 'boosted' => '0', 'lang_code' => 'en', 'status' => 'active', 'auto_translated' => '0', 'objectives' => null, 'photo' => null, 'photo_cta' => null, 'video' => null ), 'Profile' => array() ) ) $job = array( 'Job' => array( 'id' => '43507333', 'contact_id' => '3773199', 'recruiter_id' => '74726', 'job_function_id' => null, 'title' => 'Call Centre Administrator - Galway', 'vacancies' => null, 'job_type_id' => null, 'description' => null, 'pay_status' => 'Free', 'external_job_description' => '<p> Job Family Store Roles | Job Category Administration Roles </p><p><b> Call Centre Administrator </b></p><p><b> Working hours: Full Time 40 hours per week over 5 days </b></p><p><b> Experience level: Previous call centre experience preferred </b></p><p>*CALL CENTER ADMINISTRATOR REQUIRED FOR KNOCKNACARRA*</p><p> This is an exciting opportunity for someone looking to develop their career. The role is critical to the store’s success and will be rewarded accordingly. The position is full-time, 40 hours a week, over five days. The successful candidate must be available to work weekends when required. </p><p> We are looking for a hardworking, self-motivated, strong communicator who is passionate and positive. </p><p> We’re looking for someone with experience in customer service with strong communication skills, who is good with people, has an organised approach & a willingness to help – a friendly and professional approach is essential. </p><p> Join our team and you’ll discover why at Specsavers, we pride ourselves on providing the foundation for exciting, long-term careers. We’ll continue to develop and expand your knowledge of Optics to enable you to support with all customer enquiries, ensuring the highest levels of customer care are maintained. </p><p> If you are interested please click <b> Apply </b> as this vacancy will close once we have filled all available places. </p><p> #LI-EM1 </p><h3> Belonging at Specsavers </h3><p> Our commitment to diversity and to inclusion is to have an inclusive culture where everyone feels welcome, valued and proud to belong. </p>#J-18808-Ljbffr', 'course_qualifications' => null, 'global_location_id' => '104', 'gender' => '0', 'baseSalary' => null, 'salary_duration' => 'Monthly', 'job_type' => 'Full time', 'salaryFrom' => null, 'salaryTo' => null, 'currency_id' => null, 'hide_salary' => '0', 'benefits' => null, 'salary_type_id' => null, 'travel_type_id' => null, 'travel_id' => null, 'education_id' => null, 'education_background' => null, 'language_id' => null, 'position_level_id' => null, 'position_type' => null, 'number_of_staffs_mange' => null, 'experiance' => null, 'sales_experience' => null, 'sales_focus' => null, 'sales_cycle_id' => null, 'reporting_to' => null, 'otherAssignments' => null, 'otherConsiderations' => null, 'ideal_candidate' => null, 'company_info' => null, 'company_id' => '95439', 'company_name' => 'Specsavers', 'external_apply_url' => 'https://ie.jooble.org/external/-2518098008053346954?cpc=d0FU&utm_source=affiliate&utm_medium=laimoon_organic_ie&extra_ars_request_id=6c837b197b9b2ac6a6b8245b9c19ba83', 'external_short_url' => '2518098008053346954', 'apply_url' => null, 'contributed' => '0', 'created' => '2024-05-08 03:19:40', 'published' => '2024-05-08 03:19:40', 'closed_time' => null, 'updated' => '2024-05-08 03:19:40', 'hideCompany' => null, 'hide_contact_info' => '0', 'application_count' => '0', 'closed' => '0', 'draft' => '0', 'rejected' => '0', 'deleted' => '0', 'moderated' => '1', 'boosted' => '0', 'rejectnote' => null, 'job_extended' => '0', 'purchased' => '0', 'seeder_id' => '113', 'source_id' => 'jooble', 'course_keywords' => null, 'shortlist_magic_applied' => '0', 'shortlist_magic_keywords' => null, 'living_in' => '0', 'age_limit' => null, 'is_managerial' => '0', 'application_email' => null, 'quality_score' => null, 'reopened' => '0', 'quality_type' => 'White', 'promoted' => '0' ), 'Recruiter' => array( 'first_name' => 'Jooble Jobs', 'last_name' => null, 'recruiter_type' => 'company' ), 'GlobalLocation' => array( 'id' => '104', 'display_name' => 'Ireland', 'name_ar' => null, 'country_id' => '98', 'Country' => array( 'name' => 'Ireland', 'id' => '98', 'slug' => 'ireland', 'code' => 'IE' ) ), 'Company' => array( 'id' => '95439', 'name' => 'specsavers', 'website' => 'http://www.specsavers.com', 'verified' => '0', 'photo' => 'Specsavers_13b3f100-ee68-11e9-8a46-cfed1ad74246.jpeg', 'details' => null, 'display_details' => '' ), 'Industry' => array(), 'Tag' => array() ) $jobsList = array() $courses = array() $promotedCourses = array() $referer = '/' $urlKeyword = 'Call ' $profile = array( 'locations' => array( (int) 2 => 'UAE' ), 'searchKey' => '', 'guest' => (int) 1, 'jobCount' => '10562', 'contributedJobCount' => '24', 'courseCount' => null ) $askLogin = true $jobLinkTitle = 'Call ' $renderSchema = 'yes' $title_for_layout = 'Call Centre Administrator - Galway jobs in specsavers in Ireland.' $page_description = 'Apply to Call Centre Administrator - Galway jobs in specsavers in Ireland.Find similar vacancies, jobs and salary information in Ireland.' $locationForTitle = 'Ireland' $currentJobCity = array( 'id' => '104', 'display_name' => 'Ireland', 'name_ar' => null, 'country_id' => '98', 'Country' => array( 'name' => 'Ireland', 'id' => '98', 'slug' => 'ireland', 'code' => 'IE' ) ) $jobCompanyPage = array( 'CompanyPage' => array( 'id' => '21072', 'title' => 'specsavers', 'slug' => 'specsavers-4', 'description' => 'The Specsavers culture is one that is both high performing and rewarding. 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Call Centre Administrator - Galway at specsavers. Please apply or share https://jobs.laimoon.com/jobs/externalview/43507333' $emailText = 'Hiring now! Call Centre Administrator - Galway at specsavers. 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Hiring company
Specsavers
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