Home UAE Senior Sales Leader

Home UAE Senior Sales Leader

Senior Sales Leader

Full time at Radisson Hotel Group in UAE
Posted on May 8, 2024

Job details

  • Work closely with the sales, events and catering team towards achievement of aggressive annual goals for production and consumption.
  • Produce a Sales plan including rooms, catering, and food & beverage outlets.
  • Works with LEAD Sales on sales activities plan for variety of channels online and offline to ensure sales efforts are coordinated, complementary and not duplicative.
  • Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
  • Develops relationships within community to strengthen and expand customer base for sales opportunities.
  • Provides accurate, complete and effective turnover to Event Management.
  • Participates in sales calls with and without members of sales team to acquire new business and/or close on business.
  • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
  • Identifies new business to achieve personal and location revenue goals @ M&E, OSC, F&B and Groups.
  • Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
  • Closes the best opportunities for the location based on market conditions and location needs.
  • Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
  • Ensure the smooth running of the sales department, where all aspects of the hotel’s pro-active sales initiatives are delivered and total revenue maximized, ensuring both property and company standards are attained and adhered to.
  • Working proactively to maximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution.
  • Develops and implements strategies where key sales metrics are identified, communicated and delivered where reports and tracking tools are effectively maintained in line with defined initiatives & targets.
  • Effectively manages the life cycle of the team within the department, fostering a culture of growth, development and performance whilst reflecting promoting the company culture and values.
  • Prepares and is responsible for the departmental budget, ensuring that costs and departmental inventory is controlled and that target productivity and performance levels are attained
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