Job details
About the role As a Manager Cabin Services Training (Economy), you will play a critical role within the Cabin Services Training Department to manage the Economy Cabin In-Flight Service training of our award-winning Cabin Crew, by selecting the appropriate blend of learning modalities to cater for a multicultural workforce. You will supervise the design, development and delivery of the in-flight service training program in compliance with national & international regulations and standards, as well as best training practices. In addition to the above, other key responsibilities include: Supervise the design, development, delivery of Economy Cabin service and Cabin Crew training programmes and be responsible for all in-flight product, service procedures as well as ground service product. Lead a core team of Training Professionals to ensure that set annual aims and objectives are achieved. Build and develop relationships with key departmental stakeholders. Propose and agree on action plans for implementation of new products and services. Lead business cases for new product implementation in collaboration with relevant departments and contribute to the development of Economy Cabin aircraft interior and service concepts. Assist to prepare and submit Capital and Expense Budgets and propose strategic solutions to minimise training costs to meet planned growth requirements set out by Qatar Airways Management. Proactively identify and develop talent to support business succession planning. Be part of an extraordinary story Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You'll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what's never been done before. Together, everything is possible Qualifications We are looking for a passionate and experienced professional to join our Cabin Services Training Team. In order to be successful in this role you will have: A bachelor's degree in the areas of Training and Development, Social Sciences, Psychology, Sociology, Education, Business Administration or equivalent with at least 8 years of job-related experience in a global airline. Experience as a certified trainer or recognised training qualification. Experience in In-flight services training will be an added advantage. Managerial skills or prior experience in leading a team of specialists/instructors. Strong communication and computer skills (Microsoft Office products) Willingness to relocate to Doha, Qatar.
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