Customer Support & Services Junior Officer Jobs In Dubai
Job details
Customer Support & Services Junior Officer Jobs In Dubai
Job Description:
Supports and provides service via toll free, e-mails, live chats, and social media to manage the business' relationship with customers.
Performs outbound surveys to ensure customer satisfaction for Sales and After Sales Services.
Generates Sales Leads.
Registers customer details and complaints for sales and service in order to guarantee resolution for customer satisfaction.
Captures customer information, schedules appointments and forward those to the Service Department to assure requested appointments are met.
Utilizes all product, operational and Contact Center trainings provided to identify voice skills and how to enhance a good telephone presentation.
Obtains the status of service requests and service history through Oracle Application and informs the customers.
Job Requirements:
Six months to one year of customer service experience preferred.
Familiarity with Microsoft Office products and general computer keyboard skills; has to have technical and internet expertise.
Friendly and courteous telephone manner required.
Willingness to work on a rotating shift (8:00AM-5:00PM, 09:00AM-6:00PM, 10:00AM-7:00PM, 11:00AM-8:00PM, 8:00AM-8:00PM, 8:00PM-8:00AM) and during holidays.
#J-18808-Ljbffr Management & Operations
Apply safely
To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.
Similiar Jobs that might interest you
Service Planner I
Halliburton... 's Service Coordinators rely upon Level I Service Planners to ... Works with Resource Planners in maintaining accuracy ...
UAE - Abu Dhabi 19 days ago
Service Technician 3
Parker Wellbore... drilling services, premium rental tools and well services, ... as trainer for Service Technicians I and II Prepare ...
UAE 19 days ago
Service Supervisor I - Cementing
Halliburton... service are the requirements of this job. As a Cementing Service Supervisor I ...
UAE - Abu Dhabi 19 days ago
Service Technician - Tubular Running Services
Weatherford... 600 locations, which include service, research and development, training, ... when required. Train Operator I, II, and III's. ...
UAE - Abu Dhabi 19 days ago
Service Supervisor I - SS
Halliburton... service quality by planning, coordinating, directing, and overseeing service ...
UAE - Abu Dhabi 19 days ago
Service Operator I - SS
Halliburton... providers of products and services to the global energy ... Job Family: Operations Product Service Line: Baroid Full Time / ...
UAE - Abu Dhabi 19 days ago
Service Operator I - SS
Halliburton... providers of products and services to the global energy ... Job Family: Operations Product Service Line: Baroid Full Time / ...
UAE - Abu Dhabi 19 days ago
Crew Chief - Tubular Running Services
Weatherford... locations, which include service, research and development, ... and run Special Services operations, among others. ...
UAE - Abu Dhabi 19 days ago
Field Service Technician
NES Fircroft... training requirements for service personnel. Communicates on ... Service (Project) Manager daily and informs the Service ( ...
UAE - Abu Dhabi 19 days ago
ICT OFFICER
ENI... the highest availability of IT services and tools. • Monitoring Infrastructure and ...
UAE - Abu Dhabi
19 days ago
... to ensure continuous service delivery. • Share production ... a traditional recruitment service, supporting with everything ...
UAE - Dubai 19 days ago
Operations Support Specialist - Dubai - UAE
NES Fircroft... regional Service managers covering IET Gas services projects ... a traditional recruitment service, supporting with ...
UAE - Dubai 19 days ago
QHSE Manager - Oilfield Services
Kuiper Group... An international oilfield services company based in the UAE ...
UAE - Dubai 19 days ago
Director - HR Service Delivery
Weatherford... leveraging technology to enhance service delivery. Desired Characteristics Service mindset with demonstrated ...
UAE - Dubai 19 days ago
R&M Specialist I - Drilling Services
Weatherford... manufacturing, research and development, service, and training facilities, ... . Assists Technicians, LWD I and LWD II / ...
UAE - Dubai 19 days ago
Director HR Shared Services Governance
Weatherford... services or HR transformation with focus on delivering: HR Service ...
UAE - Dubai 19 days ago
Audit Manager - Oilfield Services
Kuiper Group... client, an international oilfield services company is looking for ... of the top 4 oil service companies. - Total years of ...
UAE - Dubai 19 days ago
Field Service Rep. III - Drilling Fluids
Halliburton... , provides well site service to customers. Applies ... Engineering/Science/Technology Product Service Line: Baroid Full Time ...
UAE - Abu Dhabi 19 days ago
Field Service Rep. III - Drilling Fluids
Halliburton... supervision, provides well site service to customers. Applies ... company products and services, rig operations, and fluids ...
UAE - Abu Dhabi 19 days ago
