Job details
Job Overview
The Order Fulfillment Coordinator handles the order fulfillment process, which includes handling inquiries, order processing, shipment, and delivery of orders to the customer.
Systematic and logical, they are required to help customers in fulfilling orders and understand customer needs.
Job Responsibilities
Communicate requirements and activities to stakeholders.
Deliver logistics services that meet customer requirements.
Execute appropriate solutions to address customer queries based on sales / customer management knowledge.
Monitor cargo handling schedules to ensure timelines are complied with.
Monitor lapses in delivery of logistics services to customers.
Perform acceptance of cargo according to industry standards or sector requirements.
Perform basic risk assessment.
Perform cargo acceptance documentation processing in accordance with industry standards or sector requirements.
Perform operational policies, standards, and procedures.
Plan delivery of logistics services that meet customer requirements.
Resolve customer relationship management conflicts.
Understand market needs and opportunities in key local accounts within assigned verticals.
Qualifications
Good understanding of supply chain procedures.
Active participation in inventory audits.
Excellent organization skills.
Good communication abilities.
#J-18808-Ljbffr Management & Operations
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Hiring company
Confidential
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