Job details
The ideal candidate will be an experienced leader of teams within a production and service environment and hold the necessary textile and health and safety qualifications. Having worked in a similar position within a multicultural production and service environment for a minimum of 5 years, they will also be effective communicators with the ability to manage and develop a team to a high-performing standard. Knowledge of engineering and maintaining of the plant to a high standard with planned preventative maintenance (PPM) is also required as well as a knowledge of running transport functions, including route planning and optimization. Promote and maintain a good working environment.Ensure the operation performs above the targets within each Service Level Agreement.Achieve turnover targets in all areas, ensuring the PPP targets are achieved.Ensure all complaints are dealt with efficiently, Take the appropriate corrective action to ensure customer satisfaction to minimise the number of complaints.Ensure that Hygiene Procedures are being followed and standards met.Oversee recruitment and training programs for all Production, transport, engineering, and service staff.Present performance review at monthly P&L meetings.Maintain a smooth, efficient operation and minimize lost production through the breakdown of plant and machinery.Ensure the vehicle fleet operates professionally, within budget and legal boundaries.Ensure all operations are carried out in line with Company Policy and Procedures.Manage a 360 approach to communication throughout the organization. This should involve regular briefings, group meetings, face-to-face meetings, and notice boards, taking into consideration language barriers.Maintain commercial awareness and exploit opportunities for profitable business.Support thesales and service team, ensuring sales targetsare met.Adhere to procurement procedures.Manage the location in line with brand standards - ensuring that all locations are suitable for a customer visit at all times.Ensure that Induction / Job Training record keeping/appraisals etc. are carried out.Maintain awareness of new technologies.Maintain and review security procedures.SkillsProven experience as a General Manager or similar executive roleExperience in planning and budgetingKnowledge of business processes and functions (finance, HR, procurement, operations etc.)Strong analytical abilityExcellent communication skillsOutstanding organizational and leadership skillsProblem-solving aptitudeMust have experience in commercial laundry business.
#J-18808-Ljbffr Management & Leadership
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