Home Saudi Arabia Senior PCS 7 Service Engineer - KSA, Al-Khobar
Home Saudi Arabia Senior PCS 7 Service Engineer - KSA, Al-Khobar
Senior PCS 7 Service Engineer - KSA, Al-Khobar
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SeniorPCS 7 Service Engineer - KSA, Al-Khobar Weempower our people to stay resilient and relevant in a constantly evolvingworld. We're looking for people who are always searching for creative ways togrow and learn. People who want to make a real impact, now and in the future.Does that sound like you? Then it seems like you'd make an outstanding additionto our vibrant international team. SiemensDigital Industries is a leading innovator in automation and digitalization. Ourmission is to support customers in maximizing growth, profit opportunities andecological footprint in the discrete and process industries. Ready to unlockthe full potential of technology? Join our DigitalIndustries as the Senior PCS 7 Service Engineer in Al-Khobar and help us re-imagine theworld by finding solutions and making the world a smarter place for tomorrow. You'll make an impact by: As a Senior PCS 7 Service Engineer at Siemens'Digital Industries Customer Services division, you will play a pivotal role inproviding advanced support and expertise to our clients using Simatic PCS 7systems. With a focus on water, oil, and gas, and petrochemical industries,your extensive experience in Simatic PCS 7 and industry-specific knowledge willcontribute to the success of our customers' complex automation solutions. Technical Expertise: Possess a deep understanding of Simatic PCS 7systems, including configuration, troubleshooting, and optimization, andprovide advanced technical support to customers. Industry-Specific Knowledge: Leverage your experience in water, oil, and gas, andpetrochemical industries to understand the unique challenges and requirementsof these sectors and provide tailored solutions. Customer Service Excellence: Ensure the highest level of customer satisfaction byaddressing complex issues, optimizing PCS 7 systems, and exceeding customerexpectations. Service Operations Support: Collaborate with the service operations team toaddress PCS 7-related service requests, incidents, and escalations and meetservice level agreements (SLAs). Problem Resolution: Independently resolve intricate customer issuesrelated to PCS 7 systems and provide guidance to less experienced engineerswhen needed. Documentation and Reporting: Maintain detailed records of PCS 7 serviceactivities, including configurations, installations, and resolutions. Preparetechnical reports for management and customers. Training and Development: Assist in training and mentoring less experiencedengineers, sharing your expertise in PCS 7 systems and industry-specificknowledge. Technical Training: Stay current with Siemens products and services,attend relevant training sessions, and keep up-to-date with industryadvancements. Collaboration: Work closely with customers and cross-functionalteams to identify opportunities for system improvements and performanceoptimization. Safety: Promote a safety-first culture, ensuring that allsafety protocols are followed in the context of PCS 7 service activities. Your success is grounded in Bachelor's degree in a relevant engineering field(e.g., electrical, automation, or related discipline). A minimum of 5-10 years of hands-on experience inSimatic PCS 7 systems is a must. Extensive experience in the water, oil, and gas, andpetrochemical industries. Profound technical knowledge of Siemens Simatic PCS 7systems, including configuration, troubleshooting, and optimization. Strong problem-solving and communication skills. Ability to work independently and under pressure,meeting deadlines and exceeding customer expectations. Strong organizational and analytical skills. Commitment to safety and quality standards. You'll benefit from 2 to 3 daysof mobile working per week as a global standard. Diverse andinclusive culture. Anenvironment where everyone can bring their whole self and feel a sense ofbelonging. thefoundation to develop personally and professionally. Extraordinaryvariety of learning & development opportunities Createa better #TomorrowWithUs! Wevalue your outstanding identity and perspective and are fully committed toproviding equitable opportunities and building a workplace that reflects the diversityof society. Come bring your authentic self and create a better tomorrow withus. Wecelebrate the fact that our people are individuals and have differentpreferences and needs. If we all thought the same, we would never think ofanything new! That's why we recruit extraordinary minds from all walks of life.We are committed to furthering our culture of diversity, equity and inclusion.We encourage applications from a diverse talent pool and are happy to give theopportunity to discuss flexibility and reasonable adjustment requirements. Manyof our teams are working optimally in a remote, virtual adding to our abilityto offer more flexibility on how you handle your time. Pleasenote: Only complete applications can be considered in the selection process.
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