Job details
Conducting electrical safety checks on computer equipment
Monitoring and proactively maintaining computer systems and networks
Replacing parts as required
Troubleshooting system and network problems and diagnosing and solving hardware or software faults
Monitoring Help Desk tickets and resolving user issues
Responding within agreed time limits to call-outs
Working continuously on a task until completion (or referral to third parties, if appropriate)
Talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues
Rapidly establishing a good working relationship with colleagues, customers, and other professionals, such as software developers
Setting up new users' accounts and profiles and dealing with password issues
Providing support, including procedural documentation and relevant reports
Following diagrams and written instructions to repair a fault or set up a system
Testing and evaluating new technology
Maintaining documentation and hardware/software registers
**Salary**: QAR6,000.00 - QAR8,000.00 per month
**Education**:
- Bachelor's (required)
**Experience**:
- IT Technician: 3 years (required)
Expected Start Date: 09/04/2024
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