Operations Manager Riyadh, Saudi Arabia · Posted 22 December, 2021

Full time at Taffi Inc. in Saudi Arabia

Posted on May 1, 2024

Job details

Documentation and creating efficient, scalable systems are your thing. People love working with you because you make everyone’s life easier and you always know the status of projects. You are a very good problem solver with hustle and customer-facing skills and can effortlessly switch back and forth between planning & execution. You must be highly analytical, ROI-focused with a strong track record of driving meaningful growth and engagement, ideally for a direct-to-consumer brand. The position demands both a keen business sense, strong planning and multi-tasking skills to achieve business objectives. Successful candidates will employ strong collaboration skills, skilled communications, a problem-solving orientation, and demonstrate comfort in an evolving and fast-paced startup environment. What you’ll do

Build and drive the company’s operational capabilities.
Have your fingerprints all over Taffi’s business. You’ll use your curiosity and other skills to execute quickly, get 1% better every day, and roll out playbooks to grow the business which means everything from high-level strategy to specific operational details.
Develop optimal strategies for best serving our customers and stylists and make determinations as to where we should invest/allocate resources.
Coordinate with our customer success team to provide a great experience for our customers.
Design innovative processes to onboard partners, manage utilization, and ensure partner satisfaction.
Review, analyze, and prepare customers' and stylists' data for import to our application.
Guarantee supply and leverage deep analytical insights to deliver high-impact results.
Analytics and data drive everything we do: styling, strategy, decisions, and people. We have two networks we are trying to build: stylists and customers.

Skills & experience we're excited about

4+ years of managing operations experience in a marketplace or in the e-commerce industry and ideally in a field that makes extensive use of data. (if you have more or less, get in touch anyway and we'll figure something out if you're the right person!)
Significant customer management experience and/or experience in coordinating multiple projects simultaneously.
CRM and Jira Software experience.
Strong attention to detail; analytical and inquisitive nature.
Excellent written and verbal communication skills.
Self-starter personality; comfort with ambiguity and rapidly changing environments.
Interest in software and data; familiarity with direct-to-consumer brands.
Ability to manage multiple projects in a fast-paced startup environment.
Product Management skills and qualification in engineering is a plus

Culture at Taffi We’re highly energetic, insanely hardworking individuals who are extremely happy about the work we do. We’re diverse & distributed We work remotely across 5 time zones, and our team is game-changers. We move fast but also find time to laugh, get to know more about each other's cultures and backgrounds. We believe in individual freedom, with freedom comes great responsibility as we don’t like to involve or manage your work. Most of us wear multiple hats, sometimes even taking up responsibilities that are not in our role which needs an individual to be super curious and pretty open about the work responsibility. Job is Archived You may have followed an invalid link or the job you are looking for has been archived. #J-18808-Ljbffr

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Hiring company

Taffi Inc.

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Operations Manager Riyadh, Saudi Arabia · Posted 22 December, 2021

Job details

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Hiring company

Taffi Inc.

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Home Saudi Arabia Operations Manager Riyadh, Saudi Arabia · Posted 22 December, 2021

Home Saudi Arabia Operations Manager Riyadh, Saudi Arabia · Posted 22 December, 2021

Operations Manager Riyadh, Saudi Arabia · Posted 22 December, 2021

Job details

Apply safely

Hiring company

Taffi Inc.

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