Job details
Ensure consistently high operatingstandards in every area of Housekeeping and Laundry, as identifiedd by the hotel brand standardsMonitor theappearance, standards, and performance of all Housekeeping andLaundry Team Members with an emphasis on training and teamworkProvide excellent guestserviceActively works on availability andrelease of Rooms for Guest Service along with Floor HousekeepingSupervisionManages the controls of theHousekeeping department, such as: frequency of employees, releaseof master keys, book incident, input and output input and outputuniform and linen, among othersResponsible forchecking daily the guest information in CRM and ensure that thepreferences and requests of the same are met ontimeRequest flowers for special occasions(marriage, death, maternity ...). Besides providing embroidery forspecial linen (wedding and pampering)Controlmakes monthly Lost and Found anddonationsCheck the uniforms and send for cleaning and / or repairCoordinates andcontrols all traffic of documents and people within the department.Does releases linen of Laundry dailyMakesdaily guest clothing release of guests that use the laundryserviceMakes monthly closing of Laundryexpenses and provision of sameReplaces (a)Laundry Attendant in case of holidays, days off orabsences
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Hiring company
Confidential
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