Customer Service Sales Representative

Full time at concentrix in UAE
Posted on April 19, 2024
Job details

YOUR QUALIFICATIONS Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service / Inside Sales Representative role include:
2+ years of experience working in digital or social media sales
Experience in Excel (Microsoft Office) and ability to demonstrate skills through assessment
Knowledge of how internet advertising or social media technology works ( with the ability to explain it in ordinary terms).
Proven experience with efficiently working within multiple systems and tools to perform daily tasks
Proven communication and usage skills across multiple channels (e.g., virtual meetings, phone, email)
Experience building relationships and making recommendations to top marketing decision makers through business confidence, ability to ask layered questions, and influencing actions through strategic positioning of product offerings.
Ability to quickly learn and sell a large suite of product offerings
Comfortable in a dynamic fast-paced environment and with managing a sizable volume of client accounts and calls
Experience with managing different lead funnels (inbound and outbound)
Ability to quickly adopt and navigate change
Experience working within CRM platforms
Knowledge of how internet advertising or social media technology works (with the ability to explain it in ordinary terms)
Proven ability in business development and retaining new business relationships
Goal Focused is a must to provide the most efficient and effective performance
Must enjoy working in a collaborative work environment
Imaginative, strategic, and critical thinking skills
One of our Concentrix Culture Statements says, "We are fanatical about our staff." That's why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. In this role, you'll also be provided with:
Base Wage: $21.57 Hourly
Lucrative Sales Bonus and Performance Incentives
Referral Bonus
The position is currently a hybrid model 50% remote and 50% in-office work. At a future date, staff will be required to move back to 100% onsite employment.
The opportunity to work from home until we return to the office in our beautiful Farmington Hills MI facility
New Employee Training will include both in person onsite work days and work at home – Specific days for onsite attendance and work at home during training will be communicated to candidates if hired
Equipment provided
US Full benefits – 401K (U.S. ONLY) medical, dental, vision, and an employee assistance program (EAP) and more
The opportunity to shine in and grow your career with clear paths for development – we invest in you
Networking and leadership opportunities with Staff Resource Groups such as Network of Women, Black Professionals Network, Pride, and Ability
Mentorship programs to help you create the strong foundation to a rewarding career
Global citizenship, sustainability and team event opportunities that help you make a difference in your community and beyond
Trained wellness partners to support you as well as wellness training
#J-18808-Ljbffr
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		'id' => '225',
		'display_name' => 'United Arab Emirates',
		'name_ar' => 'الإمارات العربية المتحدة',
		'country_id' => '2',
		'Country' => array(
			'name' => 'United Arab Emirates',
			'id' => '2',
			'slug' => 'uae',
			'code' => 'AE'
		)
	),
	'jobCompanyPage' => array(),
	'location' => 'UAE',
	'breadCrumbs' => array(
		'Job Details' => ''
	),
	'relCourseBanner' => array(
		'relatedUrl' => 'https://courses.laimoon.com/uae/client-care-and-customer-service/customer-service',
		'title' => 'Customer service',
		'course_category_id' => (int) 215,
		'relatedOnlineUrl' => 'https://courses.laimoon.com/online/client-care-and-customer-service/customer-service'
	),
	'published' => '2024-04-19 03:01:33',
	'daysleft' => (float) 18,
	'isLoggedIn' => false,
	'facebookSession' => null,
	'fbConfig' => array(
		'AppId' => '151651858238476',
		'APIKey' => '1c032aa6c89b302e8ec5dea94dc89104',
		'AppSecret' => 'f2b69d3a25fe65601f146efe7178e72a'
	),
	'linkedInConfig' => array(
		'APIKey' => '779yus3aqi524z',
		'AppSecret' => 'XCdGJxUokce5Ygf6'
	),
	'criticalCSSes' => array(
		'jobdetail' => 'jobdetail-critical-css',
		'companylist' => 'companylist-critical-css',
		'companyview' => 'companyview-critical-css',
		'agencylist' => 'agencylist-critical-css',
		'agencyview' => 'agencyview-critical-css',
		'laimoonverified' => 'laimoonverified-critical-css',
		'seopages' => 'seopages-critical-css',
		'externalview' => 'externalview-critical-css',
		'popularjobsearches' => 'popularjobsearches-critical-css'
	),
	'basicProfileIncomplete' => true
)
$uaPopup = ''
$Urls = array(
	'providers' => 'https://providers.laimoon.com',
	'recruiters' => 'https://partners.laimoon.com',
	'canonical' => 'https://jobs.laimoon.com',
	'courses' => 'https://courses.laimoon.com',
	'7days' => 'http://courses.7daysindubai.com',
	'careers' => 'http://careers.7daysindubai.com',
	'careerguide' => 'https://laimoon.com',
	'jobs' => 'https://jobs.laimoon.com',
	'cms' => 'http://cms.laimoon.com',
	'profiles' => 'https://profiles.laimoon.com'
)
$availLocations = array(
	'uae' => array(
		'name' => 'UAE',
		'country_id' => '2',
		'country_code' => 'ae',
		'slug' => 'uae',
		'global_location_id' => '225',
		'rel_gloc_ids' => '251,250,249,248,247,246,245,244,225',
		'currency' => 'AED',
		'currency_name' => 'UAE Dirham',
		'languages' => 'en,ar',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Dubai',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'saudi' => array(
		'name' => 'Saudi Arabia',
		'country_id' => '183',
		'country_code' => 'sa',
		'slug' => 'saudi',
		'global_location_id' => '187',
		'rel_gloc_ids' => '274,273,272,271,269,268,267,266,265,264,263,262,261,260,259,258,257,256,255,254,253,187',
		'currency' => 'SAR',
		'currency_name' => 'Saudi Riyal',
		'languages' => 'en,ar',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Riyadh',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'india' => array(
		'name' => 'India',
		'country_id' => '99',
		'country_code' => 'in',
		'slug' => 'india',
		'global_location_id' => '100',
		'rel_gloc_ids' => '100,465,466,467,468,469,470,471,472,473,474,475,476,477,478,479,480,481,976,994,1263,1264',
		'currency' => 'INR',
		'currency_name' => 'Indian Rupee',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Kolkata',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'south-africa' => array(
		'name' => 'South Africa',
		'country_id' => '236',
		'country_code' => 'za',
		'slug' => 'south-africa',
		'global_location_id' => '197',
		'rel_gloc_ids' => '197,498,499,500,501,502,503,504',
		'currency' => 'ZAR',
		'currency_name' => 'South African Rand',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Africa/Johannesburg',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'egypt' => array(
		'name' => 'Egypt',
		'country_id' => '61',
		'country_code' => 'eg',
		'slug' => 'egypt',
		'global_location_id' => '64',
		'rel_gloc_ids' => '64,955,957,1102,1103,1104,1105,1106,1107,1108,1109,1110,1111,1112,1113,1114,1115',
		'currency' => 'EGP',
		'currency_name' => 'Egyptian pound',
		'languages' => 'en,ar',
		'default_language' => 'en',
		'country_time_zone' => 'Africa/Cairo',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'singapore' => array(
		'name' => 'Singapore',
		'country_id' => '188',
		'country_code' => 'sg',
		'slug' => 'singapore',
		'global_location_id' => '192',
		'rel_gloc_ids' => '192,382,432,438,445,453',
		'currency' => 'SGD',
		'currency_name' => 'Singapore Dollar',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Singapore',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'qatar' => array(
		'name' => 'Qatar',
		'country_id' => '178',
		'country_code' => 'qa',
		'slug' => 'qatar',
		'global_location_id' => '176',
		'rel_gloc_ids' => '176,252',
		'currency' => 'QAR',
		'currency_name' => 'Qatar Rial',
		'languages' => 'en,ar',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Qatar',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'pakistan' => array(
		'name' => 'Pakistan',
		'country_id' => '169',
		'country_code' => 'pk',
		'slug' => 'pakistan',
		'global_location_id' => '164',
		'rel_gloc_ids' => '164,979,1052,1053,1054,1055,1056,1057,1058,1059,1060,1061,1062,1063,1064,1065,1066,1067,1068,1069,1070,1071',
		'currency' => 'PKR',
		'currency_name' => 'Pakistani rupee',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Karachi',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'kuwait' => array(
		'name' => 'Kuwait',
		'country_id' => '116',
		'country_code' => 'kw',
		'slug' => 'kuwait',
		'global_location_id' => '116',
		'rel_gloc_ids' => '116,276,277,278,279,280,281',
		'currency' => 'KWD',
		'currency_name' => 'Kuwait Dinar',
		'languages' => 'en,ar',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Kuwait',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'oman' => array(
		'name' => 'Oman',
		'country_id' => '163',
		'country_code' => 'om',
		'slug' => 'oman',
		'global_location_id' => '163',
		'rel_gloc_ids' => '163,282,283,284,285,286,287,288,289,290,291',
		'currency' => 'OMR',
		'currency_name' => 'Oman Rial',
		'languages' => 'en,ar',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Muscat',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'jordan' => array(
		'name' => 'Jordan',
		'country_id' => '106',
		'country_code' => 'jo',
		'slug' => 'jordan',
		'global_location_id' => '110',
		'rel_gloc_ids' => '110,958,959,1101,1247,1246,1245,1244,1243,1242,1241,1240,1239',
		'currency' => 'JOD',
		'currency_name' => 'Jordanian Dinar',
		'languages' => 'en,ar',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Amman',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'philippines' => array(
		'name' => 'Philippines',
		'country_id' => '168',
		'country_code' => 'ph',
		'slug' => 'philippines',
		'global_location_id' => '171',
		'rel_gloc_ids' => '171,482,483,484,485,486,487,488,489,490,491,492,493,494,495,496,497,1262',
		'currency' => 'PHP',
		'currency_name' => 'Philippine Peso',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Manila',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'bahrain' => array(
		'name' => 'Bahrain',
		'country_id' => '23',
		'country_code' => 'bh',
		'slug' => 'bahrain',
		'global_location_id' => '17',
		'rel_gloc_ids' => '17,292,293,294,295,314,297,298,299,300,301,302,303,304,1276,1277',
		'currency' => 'BHD',
		'currency_name' => 'Bahrain Dinar',
		'languages' => 'en,ar',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Bahrain',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'sri-lanka' => array(
		'name' => 'Sri Lanka',
		'country_id' => '123',
		'country_code' => 'lk',
		'slug' => 'sri-lanka',
		'global_location_id' => '200',
		'rel_gloc_ids' => '200,1047,1048,1049,1084,1085,1086',
		'currency' => 'LKR',
		'currency_name' => 'Sri Lankan rupee',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Colombo',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'united-kingdom' => array(
		'name' => 'United Kingdom',
		'country_id' => '74',
		'country_code' => 'gb',
		'slug' => 'united-kingdom',
		'global_location_id' => '226',
		'rel_gloc_ids' => '226,1035,1036,1037,1038,1039,1040,1041,1042,1043,1044,1045,1046,1050,1259,1260,1261,1267',
		'currency' => 'GBP',
		'currency_name' => 'British Pound',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Europe/London',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'malaysia' => array(
		'name' => 'Malaysia',
		'country_id' => '149',
		'country_code' => 'my',
		'slug' => 'malaysia',
		'global_location_id' => '131',
		'rel_gloc_ids' => '131,131,980,1051',
		'currency' => 'MYR',
		'currency_name' => 'Ringgit',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Kuala_Lumpur',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'nepal' => array(
		'name' => 'Nepal',
		'country_id' => '159',
		'country_code' => 'np',
		'slug' => 'nepal',
		'global_location_id' => '151',
		'rel_gloc_ids' => '151,981,1096,1097,1098',
		'currency' => 'NPR',
		'currency_name' => 'Nepalese Rupee',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Kathmandu',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'nigeria' => array(
		'name' => 'Nigeria',
		'country_id' => '155',
		'country_code' => 'ng',
		'slug' => 'nigeria',
		'global_location_id' => '158',
		'rel_gloc_ids' => '158,995,996,997,1095',
		'currency' => 'NGN',
		'currency_name' => 'Nigerian Naira',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Africa/Lagos ',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'newzealand' => array(
		'name' => 'New Zealand',
		'country_id' => '162',
		'country_code' => 'nz',
		'slug' => 'newzealand',
		'global_location_id' => '155',
		'rel_gloc_ids' => '155,998,999,1080,1081,1082,1083',
		'currency' => 'NZD',
		'currency_name' => 'New Zealand Dollar',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Pacific/Auckland',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'brasil' => array(
		'name' => 'Brasil',
		'country_id' => '29',
		'country_code' => 'br',
		'slug' => 'brasil',
		'global_location_id' => '30',
		'rel_gloc_ids' => '30,1000,1001,1002,1003,1004,1005,1006,1007,1008,1009,1010,1011,1012,1013',
		'currency' => 'BRL',
		'currency_name' => 'Brazilian Real',
		'languages' => 'pt',
		'default_language' => 'pt',
		'country_time_zone' => 'America/Sao_Paulo',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'portugal' => array(
		'name' => 'Portugal',
		'country_id' => '175',
		'country_code' => 'pt',
		'slug' => 'portugal',
		'global_location_id' => '174',
		'rel_gloc_ids' => '174,1014,1015,1087,1088,1089,1090',
		'currency' => 'EUR',
		'currency_name' => 'Euro',
		'languages' => 'pt',
		'default_language' => 'pt',
		'country_time_zone' => 'Europe/Lisbon',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'canada' => array(
		'name' => 'Canada',
		'country_id' => '36',
		'country_code' => 'ca',
		'slug' => 'canada',
		'global_location_id' => '38',
		'rel_gloc_ids' => '38,1019,1020,1021,1022,1023,1024,1025',
		'currency' => 'CAD',
		'currency_name' => 'Canadian Dollar',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Canada/Saskatchewan',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'united-states' => array(
		'name' => 'United States',
		'country_id' => '221',
		'country_code' => 'us',
		'slug' => 'united-states',
		'global_location_id' => '227',
		'rel_gloc_ids' => '227,1314,1315,1316,1317,1318,1319,1320,1321,1322,1323,1324,1325,1326',
		'currency' => 'USD',
		'currency_name' => 'US Dollar',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'America/New_York',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'angola' => array(
		'name' => 'Angola',
		'country_id' => '9',
		'country_code' => 'ao',
		'slug' => 'angola',
		'global_location_id' => '6',
		'rel_gloc_ids' => '6,1016,1091,1092,1093,1094',
		'currency' => 'AOA',
		'currency_name' => 'Angolan Kwanza',
		'languages' => 'pt',
		'default_language' => 'pt',
		'country_time_zone' => 'Africa/Luanda',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'australia' => array(
		'name' => 'Australia',
		'country_id' => '14',
		'country_code' => 'au',
		'slug' => 'australia',
		'global_location_id' => '13',
		'rel_gloc_ids' => '13,1026,1027,1028,1029,1030',
		'currency' => 'AUD',
		'currency_name' => 'Australian Dollar',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Australia/Melbourne',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'kenya' => array(
		'name' => 'Kenya',
		'country_id' => '108',
		'country_code' => 'ke',
		'slug' => 'kenya',
		'global_location_id' => '112',
		'rel_gloc_ids' => '112,1031,1032,1075,1076,1077,1078,1079',
		'currency' => 'KES',
		'currency_name' => 'Kenyan Shilling',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Africa/Nairobi',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'ghana' => array(
		'name' => 'Ghana',
		'country_id' => '78',
		'country_code' => 'gh',
		'slug' => 'ghana',
		'global_location_id' => '83',
		'rel_gloc_ids' => '83,1033,1034,1072,1073,1074',
		'currency' => 'GHS',
		'currency_name' => 'Ghanaian Cedi',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Africa/Accra',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'ireland' => array(
		'name' => 'Ireland',
		'country_id' => '98',
		'country_code' => 'ie',
		'slug' => 'ireland',
		'global_location_id' => '104',
		'rel_gloc_ids' => '104,104,387,388,389,390,391,392,393,394,395,396,397,398,399,400,401,402,403,404,405,406,407,408,409,410,411,412,413,414,415,416',
		'currency' => 'EUR',
		'currency_name' => 'Euro',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Europe/Dublin',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'vietnam' => array(
		'name' => 'Vietnam',
		'country_id' => '229',
		'country_code' => 'vn',
		'slug' => 'vietnam',
		'global_location_id' => '234',
		'rel_gloc_ids' => '234,1170,1171',
		'currency' => 'VND',
		'currency_name' => 'Vietnamese Dong',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Ho_Chi_Minh',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'cyprus' => array(
		'name' => 'Cyprus',
		'country_id' => '51',
		'country_code' => 'cy',
		'slug' => 'cyprus',
		'global_location_id' => '55',
		'rel_gloc_ids' => '55,1230,1231,1232,1233',
		'currency' => 'EUR',
		'currency_name' => 'Euro',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Europe/Nicosia',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'malta' => array(
		'name' => 'Malta',
		'country_id' => '144',
		'country_code' => 'mt',
		'slug' => 'malta',
		'global_location_id' => '134',
		'rel_gloc_ids' => '134,1255,1254,1253,1252,1251,1250,1249,1248',
		'currency' => 'EUR',
		'currency_name' => 'Euro',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Europe/Malta',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'maldives' => array(
		'name' => 'Maldives',
		'country_id' => '146',
		'country_code' => 'mv',
		'slug' => 'maldives',
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Properly curated course with comprehensive syllabus<br />
1 year accessibility to the course<br />
Full-time tutor support on working days (Monday &ndash; Friday)<br />
Efficient exam system, assessment and instant results<br />
Free e-Certificate<br />
Instant certificate validation facility<br />
Internationally recognised accredited qualification<br />
Access to the course content on mobile, tablet or desktop from anywhere anytime<br />
Eligible for **NUS Extra** card which gives you 1000&rsquo;s of discounts from biggest companies.<br />
<br />
<strong>COURSE CURRICULUM</strong>
<ul>
	<li>Understanding Customer Service</li>
	<li>Identifying Customer Expectations</li>
	<li>Providing Excellent Customer Service</li>
	<li>Focusing on the Customer</li>
	<li>Customer Service and the Telephone</li>
	<li>Handling Complaints</li>
	<li>Enduring Stress</li>
	<li>Understanding Leadership</li>
	<li>Six Critical Elements</li>
	<li>Five Practices of Leadership</li>
</ul>
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			'description' => '<strong>About us</strong><br />
<br />
Adams Academy is best known for offering award body accredited online courses that are available for anyone who wishes to acquire a certification and take their professional life to the next level. As an online learning site, we are aware of the fact that there are a lot of people out there who considers themselves to be a curious learner but the courses that they are interested in are not available in the area. So, we have decided to give them a chance to learn in a convenient way &ndash; in their own convenient place and time.<br />
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<strong>Our Mission</strong><br />
<br />
To make learning more accessible to learning enthusiasts, regardless of where they are residing in the world. To offer different courses of different levels for the students to choose from. To position our company as a leader in the industry of online learning.<br />
<br />
<strong>Our Vision</strong><br />
<br />
Maintain the good credibility and reputation that we have built as online courses provider.',
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<strong>Why Should You Choose Customer Service Training &amp; Management</strong><br />
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Properly curated course with comprehensive syllabus<br />
1 year accessibility to the course<br />
Full-time tutor support on working days (Monday &ndash; Friday)<br />
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Free e-Certificate<br />
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Internationally recognised accredited qualification<br />
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Eligible for **NUS Extra** card which gives you 1000&rsquo;s of discounts from biggest companies.<br />
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	<li>Handling Complaints</li>
	<li>Enduring Stress</li>
	<li>Understanding Leadership</li>
	<li>Six Critical Elements</li>
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Our Professional Customer Service Skills Diploma course starts by helping you understand the essence of customer care, emphasizing the importance of building solid relationships with your customers. You&#39;ll also learn how to effectively communicate with them and take responsibility for handling complaints, turning challenging situations into opportunities for growth. In this Professional Customer Service Skills Diploma course, you will become familiar with the common barriers to excellent customer service, such as poor attitudes, organizational policies, and inadequate training, and guide you on overcoming them. Furthermore, this course will educate you about customer perception and expectation levels, ensuring you can consistently deliver a service that exceeds their needs. We&#39;ll take you through four actionable steps to develop excellent customer service, from analysis to implementation, ensuring your skills are adequate.<br />
<br />
Focusing on the customer is at the core of our online Professional Customer Service Skills Diploma course. You&#39;ll learn guidelines for making positive impressions, effective listening techniques, and follow-up methods to build lasting relationships. Handling complaints with finesse is another key aspect of this course. Discover why customers don&#39;t complain and learn the five forbidden phrases to avoid. At the end of the Professional Customer Service Skills Diploma course, you can manage your stress in the workplace swiftly and handle the customers like a true customer service professional.<br />
<br />
Enroll in our &quot;Professional Customer Service Skills Diploma&quot; course today and unleash your full potential in the world of customer care!<br />
<br />
<strong>Professional Customer Service Skills Diploma Course Curriculum</strong>
<ul>
	<li>Understanding Customer Service</li>
	<li>Focusing on the Customer</li>
	<li>Customer Service and the Telephone</li>
	<li>Handling Complaints</li>
	<li>Enduring Stress</li>
</ul>
<strong>Why Choose The Teachers Training Academy</strong><br />
<br />
Some of our features are:
<ul>
	<li>This is a dedicated website for teaching</li>
	<li>24/7 tutor support</li>
	<li>Interactive Content</li>
	<li>Affordable price</li>
	<li>100% online</li>
	<li>Flexible deadline</li>
</ul>
<strong>Professional Customer Service Skills Diploma Course Assessment</strong><br />
<br />
The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if ;<br />
<br />
After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate.<br />
<br />
<strong>✅ So let&#39;s do this! Enrol today and start learning about the Professional Customer Service Skills Diploma course!&nbsp;&nbsp; &nbsp;</strong>',
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Teachers Training - we educate the educators.<br />
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<br />
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<br />
Focusing on the customer is at the core of our online Professional Customer Service Skills Diploma course. You&#39;ll learn guidelines for making positive impressions, effective listening techniques, and follow-up methods to build lasting relationships. Handling complaints with finesse is another key aspect of this course. Discover why customers don&#39;t complain and learn the five forbidden phrases to avoid. At the end of the Professional Customer Service Skills Diploma course, you can manage your stress in the workplace swiftly and handle the customers like a true customer service professional.<br />
<br />
Enroll in our &quot;Professional Customer Service Skills Diploma&quot; course today and unleash your full potential in the world of customer care!<br />
<br />
<strong>Professional Customer Service Skills Diploma Course Curriculum</strong>
<ul>
	<li>Understanding Customer Service</li>
	<li>Focusing on the Customer</li>
	<li>Customer Service and the Telephone</li>
	<li>Handling Complaints</li>
	<li>Enduring Stress</li>
</ul>
<strong>Why Choose The Teachers Training Academy</strong><br />
<br />
Some of our features are:
<ul>
	<li>This is a dedicated website for teaching</li>
	<li>24/7 tutor support</li>
	<li>Interactive Content</li>
	<li>Affordable price</li>
	<li>100% online</li>
	<li>Flexible deadline</li>
</ul>
<strong>Professional Customer Service Skills Diploma Course Assessment</strong><br />
<br />
The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if ;<br />
<br />
After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate.<br />
<br />
<strong>✅ So let&#39;s do this! Enrol today and start learning about the Professional Customer Service Skills Diploma course!&nbsp;&nbsp; &nbsp;</strong>',
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			'title' => 'Service Technician 3',
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			'description' => '<div itemprop=''description'' style=''box-sizing: border-box; color: rgb(68, 69, 69); font-family: "Helvetica Neue", Arial, sans-serif; font-size: 10px;''>
<section class=''job-section'' id=''st-companyDescription'' style=''box-sizing: border-box; margin: 2rem 0px 3rem;''>
<div >
<h2 class=''title'' style=''font-size: 1.4rem; font-weight: 700; line-height: 1.5; margin: 1rem 0px 0.5rem;''>Company Description</h2>
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<p >Parker Wellbore helps energy companies accomplish their drilling and production goals efficiently, reliably, and safely. Our global team supports oil and gas operators with innovative land and offshore drilling services, premium rental tools and well services, and advanced operations and management support. Founded in 1934, Parker Wellbore helps customers manage their costs and mitigate their risks, to achieve their operational goals in a safe and efficient manner. With experience in both harsh-environment regions and complex drilling situations, you can trust Parker Wellbore to get the job done.</p>
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<section class=''job-section'' id=''st-jobDescription'' style=''box-sizing: border-box; margin: 3rem 0px;''>
<div >
<h2 class=''title'' style=''font-size: 1.4rem; font-weight: 700; line-height: 1.5; margin: 1rem 0px 0.5rem;''>Job Description</h2>
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<p >A TRS Technician is responsible for safely and professionally operating casing running equipment at various rig/field sites, and providing maintenance and repair to company's equipment to keep it in working condition and in compliance with manufacturer's and company's quality standards.</p>

<p ><strong >Essential functions</strong></p>

<ul >
	<li >Have an extensive knowledge of the components and functionality of Tubular Running Service (TRS) Manual Handling Equipment, Power Equipment, Bucking Units and Thread Monitoring Systems as it applies to the assigned business segment.</li>
	<li >Handle and operate casing running equipment, including: casing running tools, power tongs, elevators, power slips, control panels, and hydraulic power units.</li>
	<li >Work with hand tools and operate hydraulically activated equipment</li>
	<li >Rig up, run, and rig down various components on a drilling rig.</li>
	<li >Communicate clearly and professionally with all rig, customer, and Parker Wellbore personnel.</li>
	<li >Act as trainer for Service Technicians I and II</li>
	<li >Prepare delivery tickets, job reports, time-sheets, and other administrative forms</li>
	<li >Independently test, operate, maintain, and trouble shoot company equipment and tools</li>
	<li >Assist maintenance supervisor and TRS Lead with special maintenance assignments</li>
	<li >Prepare and dispatch equipment according to checklist procedures</li>
	<li >Have extensive knowledge of the company products and services, and propose continuous improvement initiatives</li>
	<li >Maintain a safe working environment by wearing personal protective equipment (PPE), checking the tools and equipment, keeping the work area neat, organized and free of hazards, and following Parker Wellbore Life Saving Rules, as well as location-specific and customer QHSSE Policies and Procedures.</li>
	<li >Accountable for safe operation of all Parker Wellbore equipment.</li>
	<li >Ensuring the highest standard of workmanship produced is in accordance with the company expectations and as per customer, regulatory standards and specification.</li>
	<li >Reporting hazards on location, with equipment and other work place, or short comings in the existing controls, to a superior without delay.</li>
	<li >Make recommendations for the safe execution of the job and report any unsafe acts, near misses, or incidents.</li>
	<li >Attend all customer and Parker Wellbore QHSSE meetings, safety training, equipment training, and medical checks as required</li>
	<li >Initiate improvements to existing QHSSE procedures or initiate new QHSSE procedures based on operational needs, incidents and/or near misses&nbsp;  &nbsp; </li>
	<li >Obtain required authorization and/or training before undertaking any task</li>
	<li >Support continual improvement of the integrated management system by expressing better and safer ways to perform tasks and improve policies and procedures.</li>
	<li >When on stand-by, stay in contact with the Operations Supervisor and coordinate further actions</li>
	<li >Other tasks requested by the TRS Lead or Field Service Supervisor.</li>
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<section class=''job-section'' id=''st-qualifications'' style=''box-sizing: border-box; margin: 3rem 0px;''>
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<h2 class=''title'' style=''font-size: 1.4rem; font-weight: 700; line-height: 1.5; margin: 1rem 0px 0.5rem;''>Qualifications</h2>
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<div class=''wysiwyg'' itemprop=''qualifications'' style=''box-sizing: border-box; margin: 0.5rem 0px; font-size: 1.4rem;''>
<p ><strong >Necessary qualifications, skills and abilities</strong></p>

<p >To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p>

<ul >
	<li >High school diploma or equivalent is preferred</li>
	<li >Qualifications in Mechanical or Electronic Applications or extensive past experience with rig operations and equipment</li>
	<li >Mechanical aptitude and extensive knowledge of hydraulic and mechanical/electronic systems.</li>
	<li >5+ years of relevant experience with mechanical, electronic, hydraulic equipment or similar experience in rig operations</li>
	<li >Extensive knowledge of tubular handling equipment, including: casing running tools, power tongs, elevators, power slips, control panels, and hydraulic power units.</li>
	<li >Must possess the ability to work with hand tools and operate hydraulically activated equipment.</li>
	<li >Must possess the ability to rig up, run, and rig down various components on a drilling rig.</li>
	<li >Fast learner, results oriented, strong interpersonal skills, works cooperatively with others and independently as directed by supervisor.&nbsp; </li>
	<li >Good customer service skills.</li>
	<li >Must have the ability to adapt positively to changes in policies, procedures and priorities, or work environments.</li>
	<li >Must be a good team player and have a willingness to share knowledge with and coach junior colleagues</li>
</ul>

<p ><strong >Position competencies</strong></p>

<ul >
	<li ><strong >Initiating & Driving Change</strong></li>
	<li ><strong >Result Focused</strong></li>
	<li ><strong >Team Work</strong></li>
	<li ><strong >Customer Focus</strong></li>
</ul>

<p ><strong >Physical demands and work environment</strong></p>

<ul >
	<li >Ability to work around moving machinery</li>
	<li >Ability to perform under stress, under pressure, and/or in emergency situations.</li>
	<li >Frequently stand, walk, stoop, kneel, carry, push/pull, reach, and use repetitive wrist and hand movements.</li>
</ul>
</div>
</section>
</div>
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			'description' => '<h4>Mainly look after our current business (mainly well completions) with Top Four oilfield service companies SLB, Halliburton, Baker Hughes and Weatherford. Regularly visit the clients. Keep a good relationship with the clients and win more market share.</h4>

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<p>Basic requirements for this job:</p>

<p>1) Has an oil & gas background of at least 10 years.</p>

<p>2) Technically or commercially specialized in well completions jobs, services, sales or business development.</p>

<p>3) Better if has working experience in Top Four oilfield service companies SLB, Halliburton, Baker Hughes or Weatherford.</p>

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<p>6) Can travel among MENA countries.</p>

<p>7) Fluent in English. Better if can speak Arabic.</p>

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<p>1) Mainly look after our current business with Top Four oilfield service companies SLB, Halliburton, Baker Hughes and Weatherford. Regularly visit the clients. Keep a good relationship with their procurement, technical sales, demand or planning team. Keep current market share in MENA region and try to win more orders from clients.</p>

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<p>&nbsp;</p>

<p>Job location: could work at home but need to travel among MENA countries.</p>

<p>Salary: Base salary; bonus based on sales increment. Totally 70 to 100K USD each year.</p>
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			'description' => 'We are looking for the right people - people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world's largest providers of products and services to the global energy industry.<br> <br>We bring out the best in wells and people. Bring your expertise in tool pusher, memory production logging, memory caliper service, and selective formation testing to the field and help the Halliburton team lead the world in energy field optimization. As a Service Specialist II, you and a one-person crew, will gather pertinent service work information from the customer to use when performing specific well-logging operations. It will be your responsibility to assemble, operate, and maintain well logging equipment, as well as perform pre- and post-job equipment inspections. The successful candidate must be able to recognize opportunities for the sale of additional Halliburton products and services, and have the ability to train team members. Qualified candidates will have a high school diploma, 1 year of experience as an Service Specialist I and a Commercial driver&apos;s license. You may also be required to have Well Control Accreditation and water survival training. You must also have basic math, reading comprehension, writing and PC skills.<br> <br><b>Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation</b>.<br> <br><b>Location</b><br>Plot no. 106HR9&107GR12, Abu Dhabi, Abu Dhabi, , United Arab Emirates<br> <br><b>Job Details</b><br><b>Requisition Number:</b> 184829  <br><b>Experience Level: </b>Entry-Level <br><b>Job Family:</b> Operations <br><b>Product Service Line: </b>Wireline and Perforating  <br><b>Full Time / Part Time: </b>Full Time<br><b>Additional Locations for this position: </b><br> <br><b>Compensation Information</b><br>Compensation is competitive and commensurate with experience.',
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Under direct supervision, rigs-up and rigs-down of service equipment, learns to complete documents, reports, and forms in support of the service performed, and may conduct training in the operation of some or all of the following equipment: shale shakers and screen changes, centrifuges, cuttings handling and slurrification systems, and vacuum and pressure washing systems. This position requires the ability to effectively communicate with others, perform basic mathematical calculations involving addition, subtraction, multiplication, and division, and basic reading comprehension and writing skills. Basic computer skills are preferred. This position promotes and takes an active part in the quality improvement process, promotes safety awareness and environmental consciousness, complies with all applicable safety and environmental procedures and regulations, and ensures compliance with Health, Safety, and Environmental (HSE) regulations and guidelines. Completion of specific Baroid training is preferred. A high school diploma or equivalent and a minimum of six months experience is required.<br />
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<b>Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation</b>.<br />
<br />
<b>Location</b><br />
MN4 Corniche Road, Mussafah, Abu Dhabi, Abu Dhabi, , United Arab Emirates<br />
<br />
<b>Job Details</b><br />
<b>Requisition Number:</b> 183542<br />
<b>Experience Level: </b>Entry-Level<br />
<b>Job Family:</b> Operations<br />
<b>Product Service Line: </b>Baroid<br />
<b>Full Time / Part Time: </b>Full Time<br />
<b>Additional Locations for this position: </b><br />
<br />
<b>Compensation Information</b><br />
Compensation is competitive and commensurate with experience.</p>
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<br />
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<b>Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation</b>.<br />
<br />
<b>Location</b><br />
MN4 Corniche Road, Mussafah, Abu Dhabi, Abu Dhabi, , United Arab Emirates<br />
<br />
<b>Job Details</b><br />
<b>Requisition Number:</b> 183441<br />
<b>Experience Level: </b>Entry-Level<br />
<b>Job Family:</b> Operations<br />
<b>Product Service Line: </b>Baroid<br />
<b>Full Time / Part Time: </b>Full Time<br />
<b>Additional Locations for this position: </b><br />
<br />
<b>Compensation Information</b><br />
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			'description' => '<b> Overview </b><br><br>Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation. <br><br>We are focused on technology development, digital solutions, and defining our footprint in the new energy space. Our ability to provide integrated solutions across our segments will be critical to growth in our core operations and the energy transition. <br><br>Energy producers face unique challenges every day, so it is our job to create solutions that enhance safety, streamline operations, and sustain uptime to meet or exceed their targets. 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Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. <br><br><b> Responsibilities </b><br><br>Our Field Sales Representative (FSR) is responsible for building on a very high level of product line & operational knowledge and experience to proactively and strategically sell specific tools, technologies and services within their Segment portfolio. In alignment with the agreed sales plan, the FSR ensures a high level of product line & operational knowledge is provided to the client normally at the customers location; rig site, warehouse or workshop. 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			'description' => '<b> Overview </b><br><br>Weatherford is the leading wellbore and production solutions company. Operating in more than 80 countries, the Company answers the challenges of the energy industry with its global talent network of approximately 20,000 team members and 600 locations, which include service, research and development, training, and manufacturing facilities. Visit weatherford.com for more information or connect on LinkedIn , Facebook , Twitter , Instagram , or YouTube .<br><br>We're looking to the future with a clear vision and a strong mission.<br><br>Our goal is to address the headwinds facing the industry, revolutionize the oilfield with digital technology, integrated solutions, and world-class talent.<br><br>We accept every challenge for the benefit of our Company, our industry, and the world. 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			'description' => '<b> Overview </b><br><br>Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation. <br><br>We are focused on technology development, digital solutions, and defining our footprint in the new energy space. Our ability to provide integrated solutions across our segments will be critical to growth in our core operations and the energy transition. <br><br>Energy producers face unique challenges every day, so it is our job to create solutions that enhance safety, streamline operations, and sustain uptime to meet or exceed their targets. We operate across the global energy landscape employing some of the best diverse talent in the industry. At Weatherford, we understand the value each individual brings to the table. We celebrate diversity in all its forms and are immensely proud of our workforce. We invite you to join our passionate, talented, word-class team. <br><br>When you join Weatherford, you instantly feel connected to something bigger - a community that is grounded by our core values and driven to create innovative solutions for our customers. We celebrate each other's successes, grow together, and learn from each other constantly. Individually, we are impressive. Together, we are unstoppable. We are One Weatherford. <br><br>Weatherford offers competitive compensation, a comprehensive benefits program and provides you a challenging and enriching career path, with a healthy balance of structure and flexibility to chart your own course. <br><br>Weatherford is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. <br><br><b> Responsibilities </b><br><br><b> Job Purpose </b> <br><br>The purpose of the Geozone Service Quality Manager role is to be a subject matter expert to the Geozone quality team for a specific product line(s). This role includes ensuring procedure and work instructions are effective, efficient, and implemented across R&M and Operations locations. When an incident occurs within the Product Line, the Geozone Services Quality Manager will coordinate with other functional resources to participate or lead an investigation, conduct a root cause analysis with cross [1] functional support, and close out the investigation. Similarly, the Geozone Services Quality Manager will be responsible for reviewing common issues that are driving Service Disputes and Liquidated damages within their product line(s) and drive improvement projects to reduce the Cost of Poor Quality. <br><br>This position will report to the Quality function and support the product line(s) with their product line expertise, driving quality improvements, reduced NPT, reduced service quality incidents and improved margins within the product lines(s). <br><br><b>Roles & Responsibilities</b> <br><br>SAFETY, SECURITY & COMPLIANCE <br><ul><li> Maintains the highest standards of corporate governance, ensuring that all activities are carried out ethically and in compliance with Company's Security, Compliance & HSE policies, Management System, relevant laws, regulations, standards, and industry practices and complies with the Company's Rules to Live By </li><li> Places Quality, Health & Safety, Security and protection of the Environment as core values while never intentionally placing employees, our processes, customers or the communities in which we live and work at risk. </li><li> Seeks continual improvement in Health, Safety, Security & protection of the Environment, taking into account responsible care, process vulnerabilities, public, customer and employee inputs, knowledge and technology and best business practices to exceed customer expectations. </li><li> Demonstrate effective safety leadership for the health and safety arrangements of all subordinates and for any persons visiting them while on the Company premises. </li><li> In case of concerns with safety, quality non-conformances, or integrity concerns, exercises 'Stop Work Authority' to suspend operations </li></ul><br> QUALITY <br><ul><li> Responsible for being familiar with the Company's Quality policies and taking an active role in the compliance and improvement of Weatherford's Quality Management System </li><li> Maintains service quality as an immediate priority when working across all areas of the business and continually seeks areas for improvement. </li><li> In conjunction with the GeoZone Quality team members and R&M Quality, implement a quality program and systems to ensure continual improvement and conformity of products and services to internal and external client and industry quality standards. </li><li> Coordinate with the Quality function and product line to maintain, communicate, and implement Quality Management System (QMS) in R&M and operations locations. </li></ul><br><br>OPERATIONS <br><ul><li> Responsible for the distribution, implementation, execution, and adherence to Global Product Line processes, and work instructions </li><li> Improve service quality within the GeoZone operations including service alerts, bulletins, technical work instructions, operational control plans (OCP), Product & Service Realization Process (PSRP), zero tolerance rules, retrofits, recalls, checklists & dashboards. </li><li> Identify nonvalue added process steps and eliminate them in conjunction with quality and product line </li><li> Drive process and work instruction adherence to reduce variation that can result in escaping defects, NPT, and Cost of Poor Quality (COPQ). </li><li> Responsible to collaborate with Global Service Quality Leaders and Global Service Delivery to highlight OCP, PSRP, work instruction and procedural concerns and areas of simplification. </li><li> Continually maintain GeoZone Product Line documents and procedures by updating, adding, and obsoleting in Weatherford systems. </li><li> Responsible to take a leadership role in GeoZone to address Root Cause analyses of related Product line(s) CPARs bringing in necessary support from Engineering, Manufacturing, Supplier Quality, Product Lines, etc. to promote prevention of similar incidences, reduction of NPT and Cost of Poor Quality (COPQ). &bull; </li><li> Responsible for communication of PC1/2s as appropriate within the GZ and to the Global Services Quality Product line leader. Responsible to evaluate PC3 Track & Trend and report to GZ Quality Manager on areas of concern. </li><li> Validate and verify effectiveness of PL corrective actions resulting from CPARs. &bull; </li><li> Ensure we are capturing Lessons Learned systematically in a dedicated PL database and made available to the organization. </li><li> Analyse Cost of Poor Quality (COPQ) related to the GeoZone Product Line(s) results monthly; drive improvement actions necessary to achieve or reduced NPT and COPQ reduction targets. </li><li> Provide Work Instruction training (or collaborate to ensure a subject matter expert provides training) where Quality issues have resulted from a lack of work instruction or process adherence. </li><li> As requested by the GeoZone Quality Manager and Auditor, provide PL SME support for technical audits. </li><li> Ensure TDME (calibration) adherence to requirements. Drive training and improvements where applicable. </li><li> Take ownership to fix Quality issues and highlight other functional concerns to relevant stakeholders . </li><li> Support the tendering and contract review process in the GZ as required and in alignment with Project Readiness Assessment process. </li></ul><br> COMMUNICATION <br><ul><li> Serves and maintains effective communications with all key stakeholders both internal, including Quality, GZ PL and Global Product Line GPL, and where appropriate external </li><li> As requested by the GZ Quality Manager and Product line, support client visits and constant communication to demonstrate our commitment and promote the Weatherford Quality and HSE process. </li><li> Regularly and clearly communicate status of annual objectives, challenges you are facing meeting your objectives, issues you have identified that would likely impact your objectives, and quality concerns you have observed that require further elevation. </li></ul><br> FINANCIAL & PERFORMANCE <br><ul><li> Monitor GeoZone Product Line(s) NPT, Cost of Poor Quality, and Process / Procedure adherence identifying under performance and working with Quality and PL management to improve performance on targeted KPIs. </li><li> All employees have an accountability to the organization to be financially responsible whether they oversee a function budget or simply their own expenses. </li></ul> <br><br><b> Qualifications </b><br><br><b> Experience & Education </b> <br><br>REQUIRED <br><ul><li> Bachelor's degree in engineering, Quality, Management or related field from an accredited University (or diploma/certificate with relevant work experience) </li><li> 3-8 year's experience in a Quality, Service Delivery or related functional role </li><li> Subject matter expertise in related Product Line(s) </li></ul><br> PREFERRED <br><ul><li> Lean Six Sigma practical experience. </li><li> 5+ years experience or more in a leadership position driving influence cross functionally </li></ul><br><br><b> Knowledge, Skills & Abilities </b> <br><br>REQUIRED <br><ul><li> Strong knowledge of project management, quality assurance and quality control processes and philosophies </li><li> 3+ year's relevant experience in service quality related capacity </li><li> Proven ability to execute and achieve impactful results in the organization </li><li> Detail oriented individual with proven ability to prioritize and complete multiple projects concurrently and within projected deadlines. 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			'description' => 'Hello,<br> <br> Greetings from NES Fircroft!<br> <br> We have an opportunity with one of our reputed client in UAE.&nbsp; <br> <br> Position:&nbsp; <b>HWO & Snubbing Service Supervisor II & III</b><br> <br> <br> <b>Qualifications and Experience</b><ul><li>Under general supervision, promotes excellent Customer relations at the worksite.</li><li>Plans and performs necessary calculations for the total job.</li><li>Coordinates and directs the activities of subordinate during the equipment full operation on location and the preparation of equipment for performing a job. Provides planning necessary for the job including instructions to the crew and dispute resolutions to approved levels.</li><li>Ensures customer satisfaction with jobs performed. As needed. Coordinates the preparation of equipment for the next job.</li><li>Provides input on individual performance levels of his/her subordinates. Must possess exceptional skills within the service line.</li><li>Given the nature of oil field service work, the ability to communicate effectively with others is necessary.</li><li>Promotes safety awareness and environmental consciousness. Ensures compliance with Health, Safety, and Environmental (HSE) standards, practices and guidelines.&nbsp; </li><li>Licensure to drive commercial vehicles may be required.</li><li>Must possess the ability understand to Well Bore schematic, analyze computer programs and operational procedures. Basic computer skills are preferred. Must possess good leadership and negotiating skills.</li></ul><br> Kind Regards<br> <br> &nbsp; If interested, kindly share your profile on&nbsp; shivangi.bhosale@nesfircroft.com<br /><br />With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and&nbsp;Manufacturing&nbsp;sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.',
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			'description' => '<b> Overview </b><br><br>Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation. <br><br>We are focused on technology development, digital solutions, and defining our footprint in the new energy space. Our ability to provide integrated solutions across our segments will be critical to growth in our core operations and the energy transition. <br><br>Energy producers face unique challenges every day, so it is our job to create solutions that enhance safety, streamline operations, and sustain uptime to meet or exceed their targets. We operate across the global energy landscape employing some of the best diverse talent in the industry. At Weatherford, we understand the value each individual brings to the table. We celebrate diversity in all its forms and are immensely proud of our workforce. We invite you to join our passionate, talented, word-class team. <br><br>When you join Weatherford, you instantly feel connected to something bigger - a community that is grounded by our core values and driven to create innovative solutions for our customers. We celebrate each other's successes, grow together, and learn from each other constantly. Individually, we are impressive. Together, we are unstoppable. We are One Weatherford. <br><br>Weatherford offers competitive compensation, a comprehensive benefits program and provides you a challenging and enriching career path, with a healthy balance of structure and flexibility to chart your own course. <br><br>Weatherford is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. <br><br><b> Responsibilities </b><br><br>Weatherford is looking for summer interns 2024 (10 weeks program) across our UAE locations in the area of R&M ( rapair and maintenance) in our drilling services. Our internship will provide you with hands on experiences which will drive your personal success and development. You will become familiar with critical Health, Safety and Environment (HS&E) standards, the oil and gas industry and how Weatherford impacts outcomes. You will participate in technically focused training, professional development training, and team meetings. The core of your internship will include a project with meaningful impact, where you will work across groups to develop solutions and then present your results. During your internship you will be supported by your manager, as well as our Talent Development team who will ensure that you grow professionally as well as in your knowledge of our organization and industry. <br><br>As an Intern, you will be responsible for: <br><ul><li> Receiving coaching and mentoring to enable you to understand our organization and projects to develop your skills </li><li> Completing internal projects to identify business improvements and critical customer outcomes </li><li> Learning about our organization, our systems and processes to assist with the completion of projects and tasks </li><li> Collaborating with cross-functional teams and interns to interact and network with global business leaders </li><li> Presenting your project outcomes to our Senior Leadership team </li><li> Providing feedback at the conclusion of your internship </li><li> Applying Health, Safety and Environment (HS&E) standards and procedures in all situations to ensure compliance is maintained </li></ul> <br><br><b> Qualifications </b><br><br>Be the last year student of a Bachelors degree in Mechanical, Electrical or Electronics Engineering. <br><br> Good understanding of Power BI. <br><br> Possess an interest in learning, observing, and practicing a variety of experiences in our industry;<br>Demonstrate awareness, understanding, and skills necessary to work in a diverse environment;<br>Excellent writing and editing skills;<br>Articulate, with strong interpersonal skills;<br>Ability to work well under pressure and meet deadlines;<br>Solid project management acumen;<br>Detail-oriented;<br>Self-directed, proactive, and curious;<br>Flexible and adaptable;<br>Attitude of a leader;<br>Enjoyment of building relationships.',
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			'description' => '<p><b>Overview </b><br />
<br />
Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation.<br />
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We are focused on technology development, digital solutions, and defining our footprint in the new energy space. Our ability to provide integrated solutions across our segments will be critical to growth in our core operations and the energy transition.<br />
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Energy producers face unique challenges every day, so it is our job to create solutions that enhance safety, streamline operations, and sustain uptime to meet or exceed their targets. We operate across the global energy landscape employing some of the best diverse talent in the industry. At Weatherford, we understand the value each individual brings to the table. We celebrate diversity in all its forms and are immensely proud of our workforce. We invite you to join our passionate, talented, word-class team.<br />
<br />
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<br />
Weatherford offers competitive compensation, a comprehensive benefits program and provides you a challenging and enriching career path, with a healthy balance of structure and flexibility to chart your own course.<br />
<br />
Weatherford is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.<br />
<br />
<b>Responsibilities </b><br />
<br />
The Scheduler is responsible for ensuring the timely execution of production activities on shop floor by creating, monitoring, and adjusting the production schedule in line with demand and capacity constraints.<br />
<br />
<b>SAFETY, SECURITY & COMPLIANCE</b></p>

<ul>
	<li>Maintains the highest standards of corporate governance, ensuring that all activities are carried out ethically and in compliance with Company&#39;s Security, Compliance & HSE policies, Management System, relevant laws, regulations, standards and industry practices and complies with the Company&#39;s Rules to Live By</li>
</ul>

<p>&nbsp;</p>

<ul>
	<li>Places Quality, Health & Safety, Security and protection of the Environment as core values while never intentionally placing employees, our processes, customers or the communities in which we live and work at risk</li>
	<li>Seeks continual improvement in Health, Safety, Security & protection of the Environment, taking into account responsible care, process vulnerabilities, public, customer and employee inputs, knowledge and technology and best business practices to exceed customer expectations</li>
</ul>

<p>&nbsp;</p>

<p><b>QUALITY</b></p>

<ul>
	<li>Responsible for being familar with the Company&#39;s Quality policies and takes an active role in the compliance and improvement of Weatherfords Management System</li>
	<li>Maintains service quality as immediate priorities when working across all areas of the business and continually seeks areas for improvement</li>
</ul>

<p><br />
<b>OPERATIONS</b></p>

<ul>
	<li>Create detailed production schedules that align with demand, resource availability, and production capabilities.</li>
	<li>Assess capacity and workload weekly, implementing measures to prevent overload.</li>
	<li>Eliminate shop overload by distributing the load evenly among work centers with similar capability and establish outsourcing plan wherever needed.</li>
	<li>Coordinate with production to ensure schedules are realistic and achievable.</li>
	<li>Respond promptly to changes in demand or production disruptions, adjusting the schedule as necessary.</li>
	<li>Monitor production progress, ensuring that Work Order (WO) operation start/request dates are achieved as planned.</li>
	<li>Ensure WOs with outside process operations are sent on time to suppliers.</li>
	<li>Optimize production sequences to minimize lead times and maximize resource utilization.</li>
	<li>Collaborate with the planner to align daily production schedules with monthly and weekly production plans.</li>
	<li>Work with warehouse team to ensure that required materials are pulled and staged for scheduled WOs.</li>
	<li>Evaluate potential schedule risks and develop mitigation strategies through outsourcing.</li>
	<li>Provide regular updates to management on schedule adherence, highlighting any deviations and corrective actions taken.</li>
</ul>

<p><br />
<b>COMMUNICATION</b></p>

<ul>
	<li>Maintains effective communications with all key stakeholders both internal and where appropriate external</li>
</ul>

<p><br />
<b>FINANCIAL</b></p>

<ul>
	<li>All employees have an accountability to the organisation to be financially responsible whether they are in charge of a function budget or simply their own expenses</li>
	<li>Costs incurred should be within approved budget, processed within agreed time frames & following the relevant financial policy and procedure</li>
</ul>

<p><br />
<b>PEOPLE & DEVELOPMENT</b></p>

<ul>
	<li>Employees have a responsibility for developing their own careers within the Company including completing all necessary function, compliance & business standards training to enhance their knowledge, skills and experience</li>
	<li>Employees should engage on a regular basis with their line manager to discuss their personal performance, objectives and opportunities to enhance their skills and experience to support their career potential</li>
</ul>

<p><br />
<b>VISION & LEADERSHIP</b></p>

<p>&nbsp;</p>

<ul>
	<li>Demontrates leadership, ethical behaviour and adherence to Weatherford standards at all times</li>
</ul>

<p><br />
<b>Qualifications </b></p>

<p>&nbsp;</p>

<ul>
	<li>Bachelor&#39;s degree in business, supply chain, Industrial Engineering, or related field.</li>
	<li>Previous experience in a scheduling role, ideally within the oil & gas industry.</li>
</ul>

<p>&nbsp;</p>

<p>&nbsp;</p>

<ul>
	<li>Proficient in using ERP systems and scheduling tools.</li>
	<li>Strong organizational and multitasking skills.</li>
	<li>Excellent communication and collaboration abilities.</li>
	<li>Proactive mindset with a focus on problem-solving and continuous improvement</li>
</ul>
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			'description' => '<p><b>Overview </b><br />
<br />
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<br />
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<br />
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<br />
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<br />
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<br />
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<br />
<b>Responsibilities </b><br />
<br />
Entry Level job - Has responsibility for assisting with the development of reliability based maintenance strategy, based on preventive and predictive maintenance for product line equipment. Works with Repair and Maintenance Technicians to schedule workload. Primarily activity is at workshop, troubleshooting, repairing, refurbishing, implementing mandatory modifications and executing and/or planning preventive and corrective maintenance of field equipment and tools, helping to mitigate assets related non-productive time and improve overall field service delivery performance. He/she may be required to attend a client location to perform his/her duties whenever an R&M task is deemed necessary to carry over a field.<br />
<br />
DUTIES & RESPONSIBILITIES: (not listed in any particular order)</p>

<ul>
	<li>Ensuring compliance with company health and safety policies</li>
	<li>Planning and undertaking scheduled maintenance for downhole tools and surface equipment</li>
	<li>Responding to breakdowns and repairs</li>
	<li>Diagnosing faults (trouble shooting) and completing necessary failure analysis documentation</li>
	<li>Repairing downhole tools and surface equipment</li>
	<li>Performing require modifications to downhole tools and surface equipment</li>
	<li>Providing technical support when necessary</li>
	<li>Obtaining specialist components, fixtures or fittings Managing lab supplies, inventory and equipment Maintaining repair and maintenance statistical records</li>
	<li>Perform full service, (disassembly, inspection, assembly, testing, and calibration when required) of LWD/ RSS/DD tools and sensors.</li>
	<li>Perform failure analysis and update analysis in the Reliability database.</li>
	<li>Perform Work Order Requests, Work Orders, PFTs, TERs, and read and file all tech alerts.</li>
	<li>Complete and collect required service records and documentation, and stores electronic copies online and hard copies in files.</li>
	<li>Maintain all shop equipment and tools in good working order.</li>
	<li>Assists Technicians, LWD I and LWD II / DD and DD II in their roles when necessary.</li>
	<li>Perform various other duties and activities as assigned by supervisor within the physical constraints of the job.</li>
	<li>Know and understand Weatherford Quality Policy and comply with all requirements of the Quality Systems Manual, Operating and Technical Procedures and Workplace Instructions</li>
	<li>Must understand and comply with all safety rules and company policies of Weatherford</li>
</ul>

<p>&nbsp;
<p><br />
<b>Qualifications </b></p>
</p>

<p>&nbsp;</p>

<p>&nbsp;</p>

<p>&nbsp;</p>

<ul>
	<li>Criteria: Minimally 0-1+ years related experience</li>
	<li>Fresh Graudate from Bachelor&#39;s degree in mechanical or electronics engineering is acceptable.</li>
</ul>

<p>&nbsp;</p>

<p>&nbsp;</p>
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			'description' => '<b> Overview </b><br><br>Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation. <br><br>We are focused on technology development, digital solutions, and defining our footprint in the new energy space. Our ability to provide integrated solutions across our segments will be critical to growth in our core operations and the energy transition. <br><br>Energy producers face unique challenges every day, so it is our job to create solutions that enhance safety, streamline operations, and sustain uptime to meet or exceed their targets. We operate across the global energy landscape employing some of the best diverse talent in the industry. At Weatherford, we understand the value each individual brings to the table. We celebrate diversity in all its forms and are immensely proud of our workforce. We invite you to join our passionate, talented, world-class team. <br><br>When you join Weatherford, you instantly feel connected to something bigger - a community that is grounded by our core values and driven to create innovative solutions for our customers. We celebrate each other's successes, grow together, and learn from each other constantly. Individually, we are impressive. Together, we are unstoppable. We are One Weatherford. <br><br>Weatherford offers competitive compensation, a comprehensive benefits program and provides you a challenging and enriching career path, with a healthy balance of structure and flexibility to chart your own course. <br><br>Weatherford is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. <br><br><b> Responsibilities </b><br><br>Entry level job - Has responsibility for providing "hands-on" technical support to the production, and repair of equipment and/or tools. In shop environment, receives field tools, takes them apart, repairs and refurbishes tool to go back to the field <br><br>DUTIES & RESPONSIBILITIES: (not listed in any particular order) <br><br><ul><li> To maintain/redress tools as per procedure or as per supervisor & rsquo;s requests with completing relevant paperwork. </li><li> Perform make ups of tubulars with torque machine. </li><li> Conduct hydraulic pressure tests to ensure integrity of made up assemblies </li><li> To prepare equipment and taking part in loading/unloading when sending/receiving equipment to/from the rig site. </li><li> Operate overhead cranes and fork lifts. Perform slinging as per regulation. </li><li> To ensure that workshop is in a clean state at all times. </li><li> willing to driver Forklift and able to obtain the forklift driving linceses. </li><li> Organization of verification of metrology and equipment calibration </li><li> Maintenance of equipment in proper form </li><li> Know and understand Weatherford Quality Policy and comply with all requirements of the Quality Systems Manual, Operating and Technical Procedures and Workplace Instructions </li><li> Must understand and comply with all safety rules and company policies of Weatherford </li></ul> <br><br><b> Qualifications </b><br><br><ul><li> Minimally 0-1+ years related experience with High School Diploma (or Secondary School Diploma, or equivalent) preferred </li><li> Experience in oilfield operations- workshop </li><li> Knowledge of windows based systems </li></ul>',
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Hiring company

Concentrix

A business Services Company - Multinationals
looking for a talented employee to achieve our goals and reach the high quality for our clients and customer
See All concentrix Jobs
Improve your chance to get this job. Do an online course on Customer service starting now.
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