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Home Saudi Arabia Supervisor, Handling - RUH

Supervisor, Handling - RUH

Full time at Catrion in Saudi Arabia
Posted on April 17, 2024

Job details

Riyadh, Saudi Arabia Posted 5 days ago Expires in 2 months

  • Must be strong in operations with ability to manage large catering requirements across multiple locations.
  • Liaises with direct manager to ensure the support to the site and the team.
  • Ensure compliance of junior team members of CATRION to ensure that processes are followed.
  • Assists in the training of junior team members in the CATRION, ensures requirements from client are understood, followed and consistent service is delivered.
  • Assist in the completion of employee evaluation or appraisals as per company procedure, to include improvement plans.
  • Conducting regular area reviews to ensure team member are meeting performance standards and agreed services as per contract/agreement are delivered.
  • Delivery of budgeted profit through management of food costs, labour costs and overhead costs
  • Manage client relationships through regular formal and informal interaction, dealing with and resolving issues quickly without compromising the expected profitability of the project.
  • Ensure the highest standards of food safety and hygiene are consistently maintained in accordance with the Quality Assurance Program
  • Responsible for all camp/site administration as required.
  • Ensure the handling of daily material issuing is in line with unit budgets.
  • Ensure an efficient Daily Walk Through.
  • Manages effective training and development of all team members, identifying any gaps to direct line manager.
  • To report any equipment defects, maintenance requirements that will hamper the expected level of service.
  • Report all accidents, incidents, and any injuries as well as any customer complaints immediately.
  • Attending Client and Company training courses as deemed necessary, fully support, and participate in all Client and Company safety initiatives.
  • Ensure work is always conducted hygienically and safe work practices are followed.
  • Ensure the personal working hygiene standards meet both the company and statutory requirements.
  • Attended daily site meetings, briefing, trainings, meetings as and when required.
  • Perform additional duties and any other tasks, as requested by the manager or the client.
  • Duties listed are not limited to specific location, if required should be willing to work in any location and as assigned by the department manager across KSA.
  • Others:
  • Guiding, supporting, monitoring, evaluation, and training of staff.
  • Monitoring and maintaining levels of conduct and work performance.
  • Participate in periodical inspections and contribute to the process of identifying and implementing improvements.
  • Take personal responsibility for closing identified development gaps and future requirements.
  • Ensuring team objectives are met to enable the company to provide an excellent service as well as the department objectives.
  • Perform other job-related duties as assigned.
  • Perform other duties related to the job and/or the operation of the company, in accordance with the regulations of the Saudi Labor of Law.
  • Adherence to Cybersecurity policies and procedures.
  • Dealing with data and information according to their level of classification.
  • Avoid violating the rights of any person or company protected by copyrights, patents, or any other intellectual property, or similar laws or regulations.
  • Compliance with Cybersecurity requirements related to the protection of user devices, Internet, software, systems, and Email requirements.
  • Adhere to the acceptable use policy and Using CATRION information and technical assets only for business purposes.
  • Obtaining the required permit from the security department or the owner of the authority in CATRION before hosting visitors in the company's specific sensitive sites.
  • Reporting Cybersecurity incidents.

Skills

  • Aware of basic food and beverage knowledge
  • Good in communication skills, both written and verbal
  • Fluent in English and working knowledge of Arabic would be an added advantage.
  • Ability to work effectively under pressure and willingness to work for long and extended hours besides multitasking.
  • Well groomed, friendly, cheerful, and polite attitude
  • Ability to coordinate with various departments for Quality, Hygiene & Food Safety related issues through understanding processes and approaches.
  • Enthusiastic and passionate about consistently providing exceptional service to our customers and clients.
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