Job details
Job Description:
What you will do:- Take the lead on Network Services practice, support the sales team to implement comprehensive solutions, and provide support in postsales activities related to Data networks, Wi-Fi, & Security services
- Provide solution functional expertise to ensure proper implementation of a proposed design
- Prepare High-Level & low-level design documents
- Install, configure and Troubleshoot the Data networks, Wi-Fi Networks, and security devices
- Generation of Wi-Fi active Heatmaps for final handover
- Maintain the certification level from our principals and enhance technical knowledge in the latest technology trends and solutions
- Follow the internal field service mechanism
- Provide weekly information on all open & closed service tickets
- Software-Defined Networks: Knowledge of solutions from Cisco is mandatory. Understanding of solutions from other manufacturers is recommended.
- Security Solutions: Should be well-versed with security solutions mapping all in PCI-DSS domains.
- Wired & Wireless and Cloud-based Networks solutions: Cisco, Aruba, Dell, Alcatel, Ruckus.
- Good knowledge of Voice & IP Telephony, Wireless, Security, SD-WAN, Virtualization & Network Management Software
- Must have complete network lifecycle experience, including requirements gathering, solution mapping, testing, documentation, configuration, and maintenance.
- An excellent customer service attitude and the ability to interact with customers professionally are required.
- Bachelor / Engineering degree in IT/ CS / Electronics / Telecom or related disciplines.
- 5+ years of experience in Converged Enterprise Network Design, Implementation, and Support
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