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Home Saudi Arabia Field Service Engineer
Field Service Engineer
Job details
Job TitleField Service EngineerJob Description Your role:
- Install Philips Healthcare (PH) equipment according standards with respect to quality and installation time as set by PH
- Perform planned maintenance and equipment modifications within the scheduled time and to the quality standards set by PH
- Perform corrective maintenance, supported when necessary by tier-2 support helpdesk
- Demonstrate commitments to meet customer needs and requirements by ensuring all given quality standards
- Submit timely and accurate service data, job sheets, reports, expense claims, radiation film badges, field problem reports and other paperwork as assigned
- Be aware of customer needs and potential commercial leads (Philips Lifecycle Solutions – PLS) through customer visits and provide feedback and recommendations to the management, relevant people within the organization
- Support the District Customer Services & Operations Manager and the Customer Services Account Manager as appropriate with contract renewals etc.
- Use company property with care to ensure optimal results with minimal operational costs
- Keep abreast of new technologies likely to affect PH range of products
- Be a professional representative for PH with respect to customer problems, ensuring personal acceptability by the customer in appearance and behavior in accordance with PH policy and targets
- Responsible for executing service events (maintenance & Installation) in compliance with applicable version of Business Unit (BU) / Business Line (BL) service manuals and relevant PH quality standard policies
- University degree in Electrical and Electronics Engineering, Biomedical Engineering or relevant disciplines
- 5 years of field service experience
- Strong knowledge in diagnosing and repairing electronic equipment, troubleshooting and responding to customers’ concerns
- Strong customer service and communication skills
- Must be able to work both individually and in an established team setting
- Advanced level of English & Arabic is a must
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Hiring company
Philips
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Civil Engineering: Building Construction for Fresher Academy for Health & FitnessAED 44
AED 2,204Duration: Upto 4 Hours -
AED 115
AED 833Duration: Upto 22 Hours
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