Home UAE Sales Manager Reactive

Home UAE Sales Manager Reactive

Sales Manager Reactive

Full time at Ennismore in UAE
Posted on April 7, 2024

Job details

Proposal And Negotiation

  • Prepare tailored proposals and contracts in accordance with the guest's needs.
  • Negotiate terms, rates, and packages to maximize revenue while meeting guest expectations.
Relationship Building
  • Build and maintain positive relationships with clients and guests, ensuring their needs are met before, during, and after their stay.
  • Collaborate with other departments, such as Banquets, Food and Beverage and Front Office, to ensure seamless execution of events and bookings.
Market Knowledge
  • Stay updated on industry trends, competitors, and market demands.
  • Identify opportunities to position the hotel effectively within the market.
Sales Reporting
  • Maintain accurate records of all communications and bookings in the hotel's Customer Relationship Management (CRM) system.
  • Provide regular sales reports and forecasts to the Director of Sales.
Customer Service
  • Offer exceptional customer service to exceed guest expectations and foster long-term relationships.
  • Address and resolve guest concerns or issues promptly.
Revenue Maximization
  • Implement pricing and inventory strategies to optimize revenue and occupancy.
  • Upsell additional services and amenities to enhance the guest experience.
Qualifications
  • Experience in lifestyle/luxury hotel segment
  • Excellent communication skills (verbal and written)
  • Very good presentation skills (site inspections)
  • Knowledge of group and conference business
  • Knowledge and experience with Microsoft Office is mandatory
  • Knowledge of contractual agreements and legal implications
  • Knowledge and experience with Opera is an advantage
  • Previous experience is mandatory
  • Team player with supportive attitude
#J-18808-Ljbffr

Apply safely

To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.

Share this job
Improve your chance to get this job. Do an online course on Sales and Negotiation starting now. Claim $10 promo towards online courses. See all courses
See All Sales Jobs
Feedback Feedback