Home Saudi Arabia Event Ticketing Operations Manager
Home Saudi Arabia Event Ticketing Operations Manager
Event Ticketing Operations Manager
Job details
Do you want to love what you do at work? Do you want to make a difference, an impact, transform people's lives? Do you want to work with a team that believes in disrupting the normal, boring, and average? If yes, then this is the job you're looking for. Hala Yalla is the Arab region's #1 private event ticketing and experience booking platform in terms of technology, features, agility, and revenue, serving some of the largest mega events in the region, surpassing half a billion in sales. Hala Yalla is part of the Supertech Group, also consisting of UXBERT Labs, one of the best digital and user experience design agencies in the Arab world, along with Kafu Games, the largest esports tournament platform in MENA. We're looking for a highly motivated Event Ticketing Operations Manager to deliver world-class event ticketing operations, build sales opportunities, and form connections with new and existing clients. This is an excellent opportunity to find new ways to help us achieve our client acquisition and revenue goals. The right team member will work for Hala Yalla to contribute new ideas for company growth, using their knowledge of the company, our products, and services to look for new ways to improve service, product quality, and build off of existing offerings. Major Job Description:
- Support the client, event managers, in-house designers, and other 3rd party vendors leading up to the event, ensuring that both client and event requirements are met.
- Find new opportunities and close new sales with clients.
- Developing growth strategies and plans.
- Managing and retaining relationships with existing clients.
- Increasing client base.
- Having an in-depth knowledge of business products and value proposition.
- Writing business proposals.
- Negotiating with stakeholders.
- Identifying and mapping business strengths and customer needs.
- Researching business opportunities and viable income streams.
- Following industry trends locally and internationally.
- Drafting and reviewing contracts.
- Reporting on successes and areas needing improvements.
- Apply for licenses, permits required with the relevant authorities.
- Coordinate the set-up and production of the event on-site, ensuring the delivery of a high-quality event.
- Required to work closely with the members of the team to collectively produce a successful event.
- To handle multiple projects from entry-level to mega-huge events.
- Logistics management and inventory control of all equipment, materials, and any other items.
- A degree in Business Administration, or Marketing, or Economics, or any related field.
- Three or more years of experience in Business Development focused on the area of ticketing, events management, entertainment, etc.
- High-level communication skills.
- Stakeholder management skills.
- Proven ability to negotiate.
- Possess a good network of supplier and contractor contacts.
- Highly competent with excellent audiovisual knowledge and hands-on skills.
- Able to take common-sense initiatives and make sound judgments and decisions.
- Effective crisis management.
- Good time management.
- A passion for events and communication with an accurate eye for details.
- Ability to handle pressure, multi-task and work within tight schedules and deadlines.
- Calm, resourceful, independent, and vigilant.
- Experience with design and implementation of business development strategy.
- Conflict resolution.
- The ability to self-motivate and motivate a team.
- Experience working to and exceeding targets.
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