Regional Account Manager - Skyline Communications

Full time at Talent Pal in UAE

Posted on March 6, 2024

Job details

Nice to meet you!

Are you ready to leave your mark on the world Because we are the global leading supplier of endtoend open monitoring and orchestration software for ICT media and broadband platforms. Basically our software platform called DataMiner makes sure that you can order your products online watch the latest episode of your favorite show or call your friends whenever you need them.

Were looking for a Regional Account Manager

As a Regional Account Manager in the UAE youll be part of a local team that thrives in a salesdriven and fastpaced environment . Your role involves guiding customers through their Digital Transformation journey using the DataMiner software platform. To succeed youll need to build strong longlasting client relationships by meeting their needs and requests responding promptly to queries and delivering a positive customer experience. Ultimately you should be able to grow our business by building successful longterm relationships with our customers. SOME OF OUR USERS DataMiner is deployed by 1500 companies in over 125 countries worldwide. Lets get down to business

A glimpse of. your future

Transparency is a key value here at Skyline. So lets forget about empty job titles or colorful descriptions for a moment and take a look at what youd actually be doing here.

You will manage a portfolio of accounts with the aim of achieving longterm success .
You will develop strong relationships with key stakeholders .
You will act as a point of contact and handle customers individual needs (pre & post sales).
You will generate new sales and business by leveraging your existing and potential customer networks and business partners.
You will be responsible for setting and tracking sales account targets aligned with company OKRs & KPIs.
You will actively monitor sales metrics (e.g. quarterly sales results and annual forecasts).
You will report on the status of accounts and transactions using CRM software to manage interactions and sales funnels.
You will analyze our product offering against competition markets and customer business needs and translate it to corporate strategy and solutions management.
You will collaborate with departments such as Product Marketing Customer Success Managers Engineering & Consultancy Services and Platform Operations & Quality.
You will inspire and empower customers and business partners through dedicated programs (e.g. DevOps Professional Program Partner Program etc.).
You will work together on daily basis to with the UAE Sales Account Director .
You will report to the Global Sales Leadership Team .

Your competencies

Youll be working in a highly technical environment prone to constant change and evolution. On top of that youll have to collaborate with a great many (marvelous) people. All very exciting! But it also calls for a special kind of mind and skillset.

You have handson experience in sales and an ability to deliver excellent customer experience.
You have a great understanding of sales performance metrics .
You have excellent communication & negotiation skills .
You are a team player and breath continuous learning.
You are businesssavvy and have a problemsolving attitude .
You have the ability to analyze assemble and deliver information.
Youve the ability to travel in the region and from timetotime visit the HQ in Belgium.
You have excellent verbal & written communication skills in English & Arabic.
You have a genuine interest in the latest business & technology trends.
You have a leg up if you have a profound knowledge of or practical experience with ICT media & broadband platforms and/or other software solutions.

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