Home UAE Senior Manager - Facilities Management - Systems (UAE National)

Home UAE Senior Manager - Facilities Management - Systems (UAE National)

Senior Manager - Facilities Management - Systems (UAE National)

Full time at Expo City Dubai in UAE
Posted on March 6, 2024

Job details

The main responsibilities for the role include: Strategic Responsibilities:

  • Oversee preventive and corrective maintenance programs, maintaining integrity and functionality of all assets and systems.
  • Streamline the CAFM system for all entities and get this integrated to a single platform.
  • Analyse data from various FM systems to identify trends and patterns. Use this data to develop forward-thinking plans that shift from reactive to proactive facilities management.
  • Utilize data insights to create strategic operational plans.
  • Ensure these plans are geared towards efficiency, cost reduction, and enhanced service delivery.
  • Lead the integration of Artificial Intelligence into our
  • Computer-Aided Facility Management (CAFM) systems to enhance operational efficiency and predictive maintenance.
  • Demonstrate and apply in-depth knowledge of Building Management Systems and Integrated Building Management Systems. Ensure these systems are optimized for peak performance and aligned with our operational goals.
Operational Responsibilities:
  • Stay abreast of the latest trends and technologies in facilities management. Implement innovative solutions that keep our operations at the forefront of the industry.
  • Manage the CAFM help desk team, ensuring effective support and resolution of facility-related issues. Develop team skills in troubleshooting, customer service, and technical support.
  • Continuously seek ways to improve operational efficiency through the effective use of FM systems. Implement best practices in facilities management operations.
  • Train and develop team members on the effective use of FM systems, ensuring high competency levels across the department.
  • Work closely with other departments in particular IFT to ensure FM systems are integrated and aligned with the overall organizational strategy.
  • Ensure all FM systems operations comply with relevant laws, regulations, and best practices.
  • Continuously improve operational efficiency through effective FM system utilization and best practice implementation and conduct training for team members on FM systems, fostering high competency and knowledge sharing.
People Responsibilities:
  • Provide effective leadership and management to the facilities team, ensuring high performance and professional development.
  • Oversee contracts with outsourced CAFM operators. Ensure that contractual terms are met, and services are delivered according to agreed standards and KPIs.
  • Regularly monitor and evaluate the performance of both in-house staff and outsourced operators against key performance indicators (KPIs). Implement strategies to address any performance gaps and enhance overall service quality.
  • Manage interpersonal dynamics and resolve conflicts within the team effectively. Foster a positive work environment that encourages collaboration and mutual respect.
  • Assess staffing needs and allocate resources efficiently.
  • Ensure that the team is adequately staffed to manage workload peaks, including the effective integration of outsourced CAFM operators.
  • Continuously monitor the overall performance of the CAFAM service provider and Identify areas for improvement and implement strategies to enhance efficiency, productivity, and job satisfaction.
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