Job details
The job posting is outdated and position may be filled Exceptional telephone and email support to users. Handling the variety of walk-in requests to the Service Desk in a professional manner. On-site desk side support for the UAE offices Excellent incident management; progressing and monitoring through to resolution. Audio visual support - meeting room set up and video conferencing support Imaging, installation and setup of PC equipment Support of HP printers / MFP devices Setup and support of mobile devices Create support documentation and knowledge articles for use by the IS team and the business. Involvement in ad hoc projects for UAE and other countries (when needed) Requirements To be considered for this role, you need to meet the following requirements : A degree holder in IT and additional certifications in IT would be a plus With at least 5 years of relevant experience Have worked with large multicultural professional work environment; previous / current work experience in a law firm would be a plus Exceptional ability to provide technical support and resolve queries. In-depth knowledge of computer hardware, software, and networks. Knowledgeable in database maintenance and system security. Disclaimer: Drjobs.ae is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page. Our goal is to make hiring as easy as possible. We find the right talent for every company, ensuring that each candidate finds a job they enjoy. Dr.Job FZ LLC provides 360-degree AI-powered recruiting and job search solutions. If you are looking for a job and haven't found your chance yet, you can upload your profile on our website and find thousands of opportunities globally!Our platform gives you the flexibility you need to thrive in today's market by allowing you to apply for all different kinds of jobs, whether they are full- or part-time, remote or on-site. #J-18808-Ljbffr
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Black Pearl Consult
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