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Home UAE Junior Sales Executive

Junior Sales Executive

Posted on January 10, 2024

Job details

  • Develop product knowledge by keeping up to date with service and product offerings
  • Sales of products and services in the Store
  • Providing product and service information to the customers
  • Proactively demonstrate services to customer
  • Sell products and services to customers according to customer needs
  • Ensure process adherence in all transactions
  • Use range of tools and techniques available to structure and manage different types of customers and close sales (internet, marketing material, interactive areas and tools)
  • Ensure Retail Customer Journey is implemented as per Management
  • Follow, ensure& adhere to WFM report
  • Collect payments from customers in a secure and orderly manner
  • Respond to customer enquiries, finding the correct answers by consulting systems and other records
  • Assist subscribers in maintaining and updating customer accounts
  • Assist subscribers with billing enquiries and collect payments against bills
  • Handle issues and customer complaints, solving problems, logging complaints in system and escalating the issues to Team Leaders if required
  • Adhere to company standards in all activities and tasks
  • Manage inventory at point of sale, ensuring secure storage and assisting in reconciliations
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