Job details
We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. As a Guest Experience Coordinator you are responsible to facilitate the guest’s arrival and departure by streamlining the operation and communication within the Front Office and other departments, ensuring every guest stay will become a memorable experience whereby your role will include key responsibilities such as: • Maintain effective communication with all related departments to ensure a smooth service delivery • Deal promptly, efficiently and pleasantly with any queries and resolve guest complaints that may arise • Maintain good working relationship with all Front Office colleagues with particular emphasis on Guest Services and Front Desk • Ensure that the guest receive the accommodation he / she is expecting • Coordinate with all Managers and Supervisors of Front Office to ensure that daily Front Office operations run smoothly • Coordinate with all other operational departments to ensure all requirements are communicated effectively and efficiently • Attend to all guest inquires, that are directed to them, in a professional and helpful manner • Ensure all arriving guests rooms are either assigned prior to arrival or are sufficiently available for the Front Desk to allocate upon arrival • Maintain an up to date knowledge of all groups in terms of arrival, stay and departure requirements and communicate this with the department • Ensure all guest billing is prepared prior to departure to avoid any delays or discrepancies • Ensure that rooms control and room revenue controls are in place • Ensure all accounting auditing practices are in line with company practices and governmental requirements, check audits and registration cards before sending them to accounts • Assist the Guest Service team in the lobby when required • Know all the emergency procedures and general crisis situation management, including fire and emergency procedures, procedures of handling of Fire Panel, ensuring guest and colleagues safety is followed by all team members • Operate in a safe and environmentally friendly way to protect guests’ and colleagues’ health and safety, as well as protect and conserve the environment • Comply with the hotel environmental, health and safety policies and procedures #J-18808-Ljbffr
Apply safely
To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.
Hiring company
Rotana Hotels
http://www.rotanacareers.com/new_open_desp.asp?did=3&d=30&vid=4024&pg=1&destid=0
Similiar Jobs that might interest you
... Â Â HWO & Snubbing Service Leader Or Coordinator Job Profile: Supervises assigned staff for Hydraulic Workover (HWO/Snub ...
UAE - Abu Dhabi 30 days ago
PCCSU Coordinator
Wood... position requires the OR/CSU Coordinator to be present at ... with the other OR/CSU Coordinators to ensure alignment of ...
UAE - Dubai 30 days ago
... . Position:   HSE Advisor/Coordinator  Job Profile: 5+ ... a traditional recruitment service, supporting with everything ...
UAE - Abu Dhabi 30 days ago
Operations Coordinator - Completion
Weatherford... , research and development, service, and training facilities, ... to schedule and coordinate profit generating revenues ...
UAE - Abu Dhabi 30 days ago
Operations Coordinator (UAE National)
Oceaneering... a leader in offshore oilfield maintenance services, umbilicals, ... project requirements (Schedulink). • Coordinate with HR ...
UAE - Abu Dhabi 30 days ago
Instrument Engineer
Saipem... coordinate with the other Project Team Specialists and Designers Coordinate ... material and services requisitions and ...
UAE - Abu Dhabi 30 days ago
Material Engineer
HUB Abu Dhabi UAE 9... to his technical group leader Coordinate material failure analysis ... for sour and sweet services and evaluation of ...
UAE - Abu Dhabi 30 days ago
Lead Planner Fabrication
Hail and Ghasha UAE 9... coordinate with other Company Functions or Discipline Leaders ... Control Manager verification Coordinate the risk managment ...
UAE 30 days ago
Site Planner
Hail and Ghasha UAE 9... coordinate with other Company Functions or Discipline Leaders ... Control Manager verification Coordinate the risk managment ...
UAE 30 days ago
Electrician
Global Projects Services AG... leader in engineering, procurement, construction, and installation services ... of system Ensure coordination with the ...
UAE 30 days ago
Deputy Electrical Lead
Hail and Ghasha UAE 9... setup time schedule, coordinate activities in accordance ... subcontracted Ensure subcontractor coordination and monitoring/ ...
UAE - Abu Dhabi 30 days ago
... Tools for Drilling Services. Responsibilities Core Competencies & ... , and in repair. • Coordinate with the import / ...
UAE - Abu Dhabi 30 days ago
... technical assistance and coordination with other discipline engineers. Coordinate technical reviews and ...
UAE 30 days ago
... technical assistance and coordination with other discipline engineers. Coordinate technical reviews and ...
UAE 30 days ago
... and existing facilities in coordination Propose and recommend ... Discrete Project Interface Coordinators with regard to ...
UAE - Abu Dhabi 30 days ago
Directional Drilling Field Specialist III
Weatherford... , research and development, service, and training facilities, ... in office to Coordinate (Coordinator OJT). Perform various ...
UAE - Dubai 30 days ago
Service Supervisor I - Cementing
Halliburton... performed, coordinate and direct the activities of service operators, and coordinate the clean ...
UAE - Abu Dhabi 30 days ago
Quality Engineer
Weatherford... , research and development, service, and training facilities ... and customer requirements. Coordinate quality assurance ...
UAE - Abu Dhabi 30 days ago
Why are you reporting this job?
Job has expired Cannot view this pageAlternatively, you may click on the link below or copy/paste it into your browser.
https://ae.jooble.org/external/2958375412247299934?cpc=d0FU&utm_source=affiliate&utm_medium=laimoon_organic_ae&extra_ars_request_id=d90bc21269ed8a614a80b0ce54dcd344