Senior Head - Corporate Digital Platform

Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.About the business area GBS is a group of highly skilled and talented professionals who form an essential part of ADCB's continued journey of success. With a proud history of commitment, innovation and delivery, GBS constantly strives for excellence whilst ensuring the highest standards of quality and risk awareness. Each and every member of the GBS family plays an integral role in driving ADCB's strategy, growth and digital evolution by working closely with our valued business partners to achieve exceptional customer experience through our outstanding service and support.We are actively seeking an ambitious professional to join our Group Business Service team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking.In this role, your key responsibilities include: In conjunction with, and as required by the Chief Information Officer, contribute to the formulation, implementation and delivery of the Group’s strategy in line with the ADCB’s vision, mission, values and priorities. Translate the strategy into operational business plans for the short, medium and long term within the department(s) and ensure that performance is monitored, reported and delivered and necessary actions are taken to achieve the strategy and plans Oversee technology initiatives and business technology solutions by identifying cross functional opportunities ensuring alignment with the Bank’s technology strategy in order to achieve business goals. Develop a client aligned approach and coordinate with business as partners by promoting collaborative engagement approach and partner with the business in pitches to customers by translating external client requirements into technology solutions in order to allow business to respond with Banking solutions.Lead the implementation and delivery of the Group’s Generative AI strategy and practice in line with the ADCB’s vision, mission, values and priorities. Develop operational business plans for the short, medium and long term within the Unit and ensure that performance is monitored, reported and delivered and necessary actions are taken to achieve the strategy and plans. Lead the creation of golden source repositories in order to support business units and propositions alike. Deliver on committed financial targets and rigorously contribute to value creation and growth. Drive the management and delivery of group wide technology solutions portfolio, programmes and projects that achieve business goals through direct reports and teams to ensure achievement to the implementation plan. Direct and lead planning, designing and implementation of best in class technology applications and products by collaborating closely with the business in order to understand current and future business needs and translating them into an efficient, agile, flexible and scalable architecture. Provide Business Support function through a team of specialised subject matter experts (SME) and liaison in order to facilitate planning, costing and architecting technologies solutions Develops or modify vendor service level agreements as required in order to meet ADCB needs for sustainable service support, evaluate effectiveness and adequacy of support and take corrective measures. Develop and manage relationships with external vendors in the areas of product delivery and upgrades to ensure ADCB interests are optimized Manage employees and teams by overseeing their performance management, recruitment, learning and development to ensure high levels of engagement, and competence, a motivated work environment and to maximise employee contribution to business performance Drive the management of change in the business area through direct reports and teams by providing inputs for, and partaking in change initiatives, programmes and projects taking into account best practice and standards in the business environment. Oversee change management process of the system enhancement requirements to ensure its delivery with satisfaction.Recommend and manage the budget for the business area and monitor financial performance so that the business is aware of anticipated costs and revenues, areas of unsatisfactory performance and improvement opportunities are identified and addressed to ensure the budget is managed in line with requirements Develop and oversee the creation and implementation of the required policies, procedures and controls covering all areas of the business area’s activity so that all relevant procedural/legislative requirements and standards are fulfilled while ensuring that ADCB delivers best-in-class services, products and innovation whilst safeguarding the Bank Demonstrate Our Promise and apply the ADCB Service Standards to deliver the Bank’s required levels of service in all internal and external customer interactions.The ideal candidate should have the following experience Bachelor’s degree in IT/Computer Science or equivalent At least 10 years 10 years of experience in technology services with a Banking industry background, with at least 8 years in a managerial capacity for management of financial applications/technical systems Portfolio and project management Leadership and management Capacity planning (staffing and other IT resources)Negotiating and mediating Data management Emerging technologies Enterprise architecture Information management Information security Information technology policy and planning What we offer: · Competitive Salary: Additional to this, all employees are eligible to participate in one of our rewarding variable pay plans.· Comprehensive Benefits Package: This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).· Flexible and Remote Working Options: We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.· Learning and Development Opportunities: We value and facilitate continuous learning and personal development, through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-Learning catalog, on-the-job training andprofessional development programs.At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions. #J-18808-Ljbffr