Application Executive /Specialist – Gynae

Application Executive /Specialist – Gynae - (493)About Zahrawi Group Zahrawi Group is a leading company in the GCC Healthcare Industry with its presence in UAE, KSA, Qatar, Bahrain, & Oman markets. The company supplies and distributes high-quality products and services to Hospitals, Clinics, Laboratories, & Analytical Industries.Job Brief The incumbent is accountable to promote products and services to customers, discover and pursue new sales prospects, negotiate contracts, and maintain customer satisfaction with the aim of maximizing profits.Responsibilities Application: Troubleshooting of the equipment.Introduction and demo of new products to the end users.Technical data – matching and filling the project specification sheets and requirements.Preparing and suggesting the consumables lists by studying the needs of each customer to promote reagents and consumables sales.Attending customer calls regarding supply and informing the sales team.Coordinating conferences and materials.Conducting workshops and giving application trainings.Completing validation process of the products in the surgical portfolio.Operating Theatre: Attend surgeries along with the doctors and nurses and assist them with any issues they might be facing with the equipment.Market Knowledge: Conducting market research to identify new potential customers.Analyzing market trends to identify new products in the market and understanding their advantages and disadvantages.Identifying product improvements and new products to evaluate their position in the industry.Providing technical assistance, troubleshooting, and training to existing & potential users.Working closely with local team, corporate team, and representatives of distributors to expand business prospects.Business Development: Discussion with the end users to find out their new requirements and opportunities.Discussion with end users to update and educate them on the new products and possibilities.Learning about the weaknesses of our competitors and strengths of our products and accordingly updating our team.Make regular visits to all our customers to ensure quality service and inform the team about sales leads.Support: Support the sales team for handling projects in terms of specifications and technical comparison discussions with the end users.Coordinate with service engineers for the installation, PMs, and rectifications.Coordinate with the sales team to know more about competition and provide argumentation in a scientific way.Assist sales teams during technical discussions.Prepare training certificates for customer training attendees.Transfer new technical information received from the principal company internally to all concerned persons, especially when there is a new version of software or incompatibility between instruments or any other relevant information.Service Team Coordination: Coordinate with service engineers for installation, PMs, and rectifications and plan trainings accordingly.Communicate with principals on technical information and queries of the customer which cannot be resolved from our end.Keep updated with latest training schedules and training materials.Attend all relevant webinars conducted by the principals.REQUIREMENTSMinimum Qualifications: Bachelor's Degree Experience: 2+ years of relevant experience with gynaecological products. Must have experience attending Gynae surgeries.Job Specific Skills: Good communication & English language skills, MS Office skills, good presentation & negotiation skills, client relationship building skills.Additional Details: Candidates are preferred to be based in UAE and willing to move onto company visa.Copyright Al-Zahrawi Medical Supplies Est 2019 All rights reserved #J-18808-Ljbffr