Reporting and dashboard developer

Job Purpose: We are seeking a highly skilled Service Now Reporting and Dashboard Developer to lead the design, development, and optimization of reports, dashboards, and analytics solutions within the Service Now platform. This role will support business stakeholders in making data-driven decisions by delivering actionable insights from Service Now data.Key Responsibilities: Design and develop custom reports and performance analytics dashboards in Service Now.Translate business requirements into technical solutions using Service Now’s reporting and analytics tools (e.g., Performance Analytics, Report Designer, Data Visualizations).Develop and maintain scheduled reports and KPIs to support SLAs, OLAs, and business metrics.Collaborate with process owners and stakeholders across ITSM, HC, CSM and other Service Now modules.Ensure data integrity and governance by working with data owners and platform teams.Continuously optimize and enhance dashboards for usability, performance, and value.Provide training and documentation for end-users and stakeholders.Monitor system performance and recommend improvements for reporting architecture.Stay current with Service Now releases and new features in the reporting and analytics space.Required Qualifications and Skills: Required Qualifications: 3+ years of experience with Service Now, specifically in reporting and analytics.Service Now certifications (e.g., Certified System Administrator, Performance Analytics, Reporting).Strong experience with Service Now Performance Analytics (PA), standard reporting, and data visualization.Solid understanding of Service Now data structures, tables, and relationships across modules.Experience working with stakeholders to gather requirements and deliver reporting solutions.Excellent problem-solving, communication, and documentation skills.Skills: Strong analytical and problem-solving skills to analyze data and identify trends.Excellent communication skills to interact with stakeholders and present insights clearly.Attention to detail and a focus on data accuracy and quality.Ability to manage multiple tasks and meet deadlines in a fast-paced environment.Certifications: Service Now Certified System Administrator (CSA) is preferred. ITIL Foundation Certification is a plus.Seniority level Seniority level Associate Employment type Employment type Contract Job function Job function Analyst, Information Technology, and Engineering Industries Government Administration and IT Services and IT Consulting Referrals increase your chances of interviewing at Confidential Careers by 2x Get notified about new Reporting Specialist jobs in Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates.Senior Associate – Consolidation and Reporting Abu Dhabi Emirate, United Arab Emirates 1 week ago Middle Office Reporting and Data Analyst Abu Dhabi Emirate, United Arab Emirates 1 week ago Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 1 year ago Abu Dhabi Emirate, United Arab Emirates 1 week ago Abu Dhabi Emirate, United Arab Emirates 3 weeks ago Analyst – Flight Data Quality and Reporting (UAE National Only)Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 3 days ago Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 8 months ago Abu Dhabi Emirate, United Arab Emirates 1 month ago Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 5 months ago Abu Dhabi Emirate, United Arab Emirates 4 days ago Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 11 hours ago Abu Dhabi Emirate, United Arab Emirates 3 weeks ago Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 1 month ago Abu Dhabi Emirate, United Arab Emirates 5 days ago Abu Dhabi Emirate, United Arab Emirates 2 weeks ago Regulatory Reporting / Finance & Performance reporting Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 11 months ago Abu Dhabi Emirate, United Arab Emirates 3 weeks ago Abu Dhabi Emirate, United Arab Emirates 3 days ago Abu Dhabi Emirate, United Arab Emirates 3 weeks ago Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates AED18,000.00-AED20,000.00 1 month ago Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 1 month ago Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 14 hours ago Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 3 months ago Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 1 day ago Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates AED18,000.00-AED20,000.00 1 month ago Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 2 days ago Abu Dhabi Emirate, United Arab Emirates 3 weeks ago Specialist International, Data Protection Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 4 months ago Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 4 days ago Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 1 day ago Abu Dhabi Emirate, United Arab Emirates 10 hours ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr