Cluster Assistant Marketing & Communication Manager Hilton

A Cluster Assistant Marketing & Communications Manager assists the Marketing Manager and Communication Director in designing, coordinating, directing, and evaluating all hotel marketing activities to develop effective marketing strategies that achieve long-term goals.Key Functions The role supports the marketing function and acts as the "Marketing Hub" for key areas such as Regional Marketing, Revenue Management, Sales, Finance, Hotel Operations, F&B, and e Commerce. Responsibilities include: Developing and implementing an annual marketing plan by segment aligned with budget requirements to meet revenue and marketing objectives.Ensuring effective market positioning and brand awareness across the cluster.Managing and executing key marketing initiatives and promotions, ensuring alignment with regional and global strategies.Planning and managing budgets for e Commerce, brand, and loyalty marketing activities.Formulating B2B and B2C strategies for each hotel, aligned with commercial focus.Measuring and reporting the success of marketing activities and campaigns.Supporting revenue targets through marketing initiatives leveraging regional marketing, e Commerce, and third-party channels.Overseeing promotional activities across channels, ensuring brand consistency and effectiveness.Providing marketing support to sales and F&B teams, including collateral development.Maintaining brand standards and ensuring compliance across all marketing content.Supporting hotel brand campaigns and initiatives with appropriate communication and tone.Managing social media activity, growing followers, and engaging with customers.Handling loyalty programs and CRM/database management.Identifying and executing local partnership opportunities to drive revenue.Developing a social media strategy for the hotel and outlets.Responding to customer posts, addressing complaints, and managing online reputation.Achieving performance goals set by the Line Manager.Leading content management across all channels including website, OTAs, and mobile marketing.Conducting market and consumer trend analysis to inform strategy.Performing marketing audits and ensuring brand compliance.Participating in industry events, training, and trade shows.Supporting merchandising activities and maximizing opportunities.Responding promptly to internal and external requests.Upholding Hilton’s core values and fostering effective communication with operational teams.Building and leading a productive marketing team, encouraging career development.Developing relationships with internal teams and external partners such as agencies and media.Requirements Excellent communication skills in English, both written and spoken.Proficiency in Microsoft Office, budget management, and project planning.Strong analytical, strategic, and critical thinking skills.Ability to influence and build positive relationships.Leadership and cultural sensitivity skills.Adaptability to changing priorities within the marketing landscape.Preferred qualifications include: A college degree in Marketing or Hotel Management.Experience in hospitality marketing roles.Proven ability to manage complex projects and marketing campaigns within budget.Understanding of marketing strategies, planning, and reporting.Effective interaction with management at all levels.What it's like to work for Hilton Hilton is a leading global hospitality company, offering a range of accommodations from luxury resorts to mid-priced hotels. With a century of experience, Hilton is committed to providing exceptional guest experiences worldwide. Our vision is "to fill the earth with the light and warmth of hospitality," and our team members are central to delivering this mission.Work Location Hilton Abu Dhabi Yas Island Schedule Full-time Brand Hilton Hotels & Resorts Job Category Marketing / Communications #J-18808-Ljbffr